bluetooth music issues after iOS6 update

Ok, i just updated to iOS6 today. I jump in my car to drive home, and now my radio ( pioneer svh-p3400BH) no longer shows any sont info when bluetooth streaming. I used to get artist, album, and song info. Also, when i connect it via USB, i no longer get genra infr ( pop/rock, classical, ect).



Any ideas? if this a firmware on Pioneers side, or is the blue tooth messed up in iOS6?

iPhone 4S, iOS 6

Posted on Sep 19, 2012 8:28 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2013 3:07 PM

Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control and metadata display from a compatible Pioneer CD or DVD Receiver when used with an iPhone® 5 or iOS 6 device. If you do not own an iPhone 5 or iOS 6 device, there is no need to install this update.

This firmware update may be used only with the following 2012 Pioneer products:

CD Receivers DVD Receivers

DEH-P8400BH
DEH-P9400BH
DEH-80PRS

AVH-P2400BT
AVH-P3400BH
AVH-P4400BH
AVH-P8400BH

In order to perform this update, the following items are needed:

  • A Pioneer CD or DVD Receiver above with built-in Bluetooth
  • Laptop with built-in Bluetooth running Windows® 7
  • Bluetooth firmware update (HW05-SW01.27.20)

How to Obtain the Free Firmware Update

1. Download the INSTRUCTIONS for the optional Bluetooth firmware update (HW05_SW01.27.20).
2. Download the UPDATE FILE to a computer and transfer the file to a compatible 2012 Pioneer CD or DVD Receiver via a Bluetooth-enabled Windows 7 laptop.
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (M-F 10AM-7:30PM Eastern Time, except on holidays). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.

How to Determine if the Firware Update has Already been Installed

CD Receivers:

• With the unit turned off (press and hold the source button until the CD Receiver turns off), press and hold the center of the volume knob to bring up the Settings menu rotate the volume knob until "BT Version Info" is displayed and then press the center of the volume knob The firmware version should show HW05-SW01.27.20.

DVD Receivers:

• With the unit turned off (press the home button and select ‘OFF’ from the source icons), press the home button Press the “System” icon at the bottom of the screen Select the “Bluetooth Version Info” option The firmware version should show HW05-SW01.27.20.

If the Bluetooth firmware version shows HW05-SW01.27.20, no further action is necessary.

Questions
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time), except on holidays.

Sincerely,

Pioneer Electronics (USA) Inc.

1,017 replies

Sep 21, 2012 5:42 AM in response to nikB123

Well, I'm not sure if this is good news or bad news, but my fedex driver dropped off my iphone 5 this morning to my office on his first stop. I chatted with him yesterday 🙂


I updated the iphone 5, synced it to itunes, and walked out to my truck. Surprisingly it is working as designed. There are no problems at all. Bluetooth controls on my steering wheel are working again, I have artist track info, etc on my head unit, and it sounds crystal clear.




The bad news, I have a feeling since the iphone 5 works fine, it will not be fixed as aggressively for those staying with the 4/4s.

I feel bad for you guys and I hope they have a quick resolution for you.


I can tell you with certainty, that my parrot controlled pioneer head unit does not work with the iphone 4 or iphone 4s on iOS6, however the iphone 5 running iOS6 is working flawlessly.





All I can say is, man is this phone fast!!! Track changing is instant, display on head unit is much faster!

Sep 21, 2012 6:01 AM in response to Nikopol89

I also have an Alpine CDE-133BT. Right after I 'upgraded' my iPhone 4 to iOS 6 the bluetooth functionality diminished. It will still play music through the car stereo but I have no control over it (pause, skip, play, etc) and it no longer shows the artist, album and song info. If it I plug it in with a usb cable those functions work correctly leading me to believe that this is a bluetooth issue. I tried unpairing the phone via bluetooth with the stereo and repairing it multiple times and have had no success.

Sep 23, 2012 7:54 AM in response to nikB123

I have the same issue. Updated my iPhone 4s to iOS6, and lost all function of bluetooth except making calls through my deck (AVH-P8400bh). I also lost function of my Advanced App Mode as well. Apparently if you own a Pioneer producet, Pioneer has already sent in an update for this. They're waiting on Apple to approve the update.


As far as the bluetooth is concerned, I was talking with Apple Support for an hour yesterday. I got passed around, until I got a tech supervisor. He said the bluetooth should still work. They car or stereo companies have to update their hardware/software for the audio info and stereo controls to work again. I'm good in the fact that I can still stream audio, but it really ticks me off that I have to keep picking up my phone to change tracks. Also looking at my screen on my deck, and it says no information found.


To sum this up....SOMEONE PLEASE FIX THIS! I know it will eventually happen, I'm just impatient.

Sep 26, 2012 10:06 PM in response to rajan_g4

Here is interesting information for those with Alpine products:


Alpine statement:

“Alpine conducted a quick compatibility test with the iPhone 5 and found that certain AV, AVN and Digital Media Receiver products are not able to playback iPhone music over the USB connection. Everyone can, however, continue to listen to music from Pandora or access their iPhone’s music library wirelessly via Bluetooth® Wireless Technology.

In addition, it has been reported that Bluetooth streaming meta data and control is currently not functional with iOS 6. At the time it seems all 1-Din (including CDE-235BT) head units are effected by this, not 2-Din AV/AVN/Digital Receivers.

Alpine’s engineering teams have begun detailed evaluation and specification confirmation and we will provide updated information as soon as investigations are finalized. Compatibility with other Alpine products is being verified and will also be confirmed later.

Currently, Alpine products verified not compatible with the iPhone 5 (no iPod/iPhone playback via USB) are:

INE-S920HD, INE-Z928HD. IVE-W535HD, iDA-X305S/X305/X100/X001

We will continue to update you regarding compatibility.”

Source: http://satelliteradioplayground.com/2012/09/25/car-radio-makers-cite-problems-wi th-apples-nasdaqaapl-new-ios-6/

Sep 30, 2012 2:23 PM in response to nikB123

I noticed 2 things -


1 the cell phone battery status no longer works via bluetooth (Pioneer Head Unit) on both my Iphone 4 & 5 running IOS6.


2 My Alpine CBE-136BT can play the music as long as I control it from my Iphone5. I used to be able to control the iPhone from the headunit - much safer. Also the Artist / Album / Song doesn't show up anymore on the head unit.


I'm very disappointed in Apple - I understand that I have to deal with the physical side of Apple moving to the ligtnening connector, but this Bluetooth nonsense is crap.


Over the past few yesrs I've become a real MAC fan, on my 3rd iphone, Second MacBook and this is the first time I feel really let down.


I sincerely hope there's an IOS6.0.1 REALLY soon...

Oct 3, 2012 2:40 PM in response to Dogcow-Moof

If this Bluetooth problem is a rumor, I would not be on this forum trying to figure out what is wrong with my Bluetooth connection after updating to IOS 6. It's been two weeks since I've had this problem but yet it keeps arising and will not work.


My conclusion of the problem:

iOS 6 followed new Bluetooth protocols where vendors are not up to date via Bluetooth which is causing the problems. Without vendors updating their Bluetooth it could not be Apple's fault. Though... Updates usually have a backwards compatible way of connecting to older devices so what it seems like apple disabled that feature for more current devices.


Either way they are canceled out.

Oct 6, 2012 7:16 PM in response to betsydestroyer

That doesn't make sense. It is an iOS 6 thing and is broken on the iPhone 5 too.


iPhone 5 here and 2012 Acura TL Tech with no AVRCP 1.3 with my iPhone 5. The phone pairs, address book imports, music streams, and steering wheel controls work. I just don't see any track information. I was looking forward to this too.


For those muttering Android, you will be unhappy to know that Android doesn't support AVRCP 1.3 at all so that won't solve your problems if your units depend on that profile. You can unlock, root, and install a custom ROM that supports it, but even then it will only work with the stock music player. Third party apps like Pandora generally don't offer it since Android doesn't actually support it.


I hope Apple will fix this if it is broken or will add it back if they took it out.

Oct 8, 2012 11:45 AM in response to nikB123

I think all fingers really point at the iOS 6 update as being the cause of this. When I was running a iPhone 4s 5.1.1 with a Pioneer AVH P3400BH everything worked fine as song tags displayed and radio controls worked via Bluetooth. I did the iOS 6 update and went out to my car to pair the device and played a song and the only thing I can do it turn up and down the volume. I do have to say that everything works fine with the cable plugged in though. I did downgrade the iOS 6.0 to 5.1.1 and restored my iPhone from a previous backup and I still have the same issue. Tonight I will reload the iOS 5.1.1 and not use a restored backup and see if that makes a difference. I will post my findings but ether way this blows and Apple needs to step up with a fix. I could see if it was just Pioneer having issues but from the posts it sounds there are more people having the same issue with different OEM's then just Pioneer.

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bluetooth music issues after iOS6 update

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