Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

After updating to iOS 6 iTunes Match does not load my music

iOS6 updated no problem on my iPad. All other apps working fine (although when are Google releasing YouTube and Maps! 😕)



I activated iTunes Match which was working previously fine, yet after upgrading to iOS6 all I get when I get when I go into music is the main screen with a picture of a cloud and an empty loading bar underneath. I have left this for an hour or so with no change.. I appreciate I have A LOT of music but this isn't right!



I have tried turning match off and back on, also rebooted the iPad but it has made no difference. Any one got any further suggestions.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 3:05 AM

Reply
177 replies

Oct 31, 2012 10:13 AM in response to pepsiman24


Ok, I used i-funbox (it's free) and deleted the three files below as someone had suggested earlier.


After I deleted the files, my library on the device showed that it was empty. I was then able to synch up an album from iTunes to the device.


MediaLibrary.sqllitedb

MediaLibrary.sqllitedb-shm

MediaLibrary.sqllitedb-wal


This totally worked! A great workaround until Apple releases a patch or fix. Thank you so much!

I then re-enabled Match on the device, got the dreaded cloud of death, but I got a nice blue progress bar to go with it. Took a minute or so for the blue bar to complete.


Now I have all the iCloud music available from the device (approx 8k songs).


I didn't need to disable iTunes Match for this to work actually. Here were my successful steps:


1) Force quit the Music.app just to be on the safe side

2) Download iFunBox @ http://i-funbox.com/ifunboxmac/ [Windows version available too]

3) Delete the following 3 files:

  • MediaLibrary.sqllitedb
  • MediaLibrary.sqllitedb-shm
  • MediaLibrary.sqllitedb-wal

4) Launch Music.app again and wait for the cloud progress bar to finish. Everything works now!

Dec 5, 2012 12:32 PM in response to cassiebear0605

Thank you so much! This was even easier for me. I simply turned off itunes match on my phone. Then, closed out itunes on my iphone. Then I closed itunes on my computer. Then I launched itunes again on my computer and the option to sync all my playlists was there again. Reconnected my iphone to the computer and ran a sync again and everything was back.

Jun 7, 2013 9:00 AM in response to eightcell

I wasn't able to sync my iPhone to iTunes Match. iPad is fine but iPhone doesn't update and doesn't let me switch off iTunes Match. This solution by Antgeez worked fine.


1. Download and install iExplorer http://www.macroplant.com/iexplorer/

2. Plug in iPhone first, then open iExplorer

3. Delete the iPhone\Media\iTunes_Control folder (you can copy it to your laptop, just in case)

4. Reboot the iPhone

5. Turn on iTunes Match in settings.

6. Start Music app


You can keep the Ringtones folder if you like.

Jul 11, 2013 4:09 PM in response to Antgeez

Just used it and worked perfectly! thanks so much. It's even my 2nd iPhone5 and still wasn't able to put iMatch to work on neither of them... guess I was "importing" the malfuction in each iCloud restore.


can't understand why Apple is ignoring this issue and not presenting clear solutions or fixing it on any of the 2 or 3 iOS updates that have already been deployed after this problem started to be reported. also their customer support seem to don't even know the problem, they were asking me to talk with my network operator.........


but it's solved now, thanks to iExplorer 🙂

After updating to iOS 6 iTunes Match does not load my music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.