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canecaster Author

Level 1

43 points

Photo sync issues after 10.8.2, iOS 6, iPhoto 9.4 upgrades

After doing all the upgrades noted above, I was unable to sync my photos to either my iPhone or iPad. The sync would stop with an unknown error 1140 message. I tried all kinds of things, including deleting the iPod Photo Cache folder, restoring the iPad software and setting it up as a new device, and rebuilding the iPhoto library. If I unchecked the sync photos option in iTunes the sync would run to completion (but of course not sync any photos!). There were two other oddities in all this. First, when I would check the iTunes box to sync photos, the option to select specific events was greyed out. Also, even though there appeared to be no photos on the iPhone or iPad, the little disk usage bar in iTunes would show a couple GB of space allotted to photos. Clearly something was hosed.

The only way I could finally get things working was to pull a pre-iPhoto 9.4 photo library off of Time Capsule. I also deleted the iPhoto 9.4 application from the Applications folder and pulled the previous version of iPhoto off of Time Capsule. Now both the iPad and iPhone will sync properly in iTunes again, the disk usage seems right and the option to choose what photos to sync is no longer greyed out.

But now I don't really want to upgrade to iPhoto 9.4 again. Anyone have similar issues or thoughts about what the problem might be?

James

OS X Mountain Lion (10.8.2)

Posted on Sep 20, 2012 5:07 AM

267 replies

Sep 30, 2012 6:06 AM in response to Joseph Delaney

Great it "sort of worked" for me as well! Thank you. It is only funny, that the latest events are all only displayed like 30.09.2012 although they are named correctly in iPhoto. And they all have no pictures in them at all. I just wonder, why Apple is not responding yet, because it seems that so many users having this issue.

Sep 30, 2012 6:13 AM in response to canecaster

OK, last night I reported that the new Aperture fixed my problem but now I am not so sure. Before I got iTunes to see my iPhoto library in its entirety, I had been checking and unchecking "sync photos" ans suddenly I say the next check box become available which had been grayed out all along. (sync partial library)

I thought therefore that the aperature library must have been what fixed it but only one of my 4 devices finished syncing. Today I see the same issue again but after going back and forth threw the options, once again randomly it seems to be working. Mind you I have never searched for the & symbol and I have dozens of slideshows with music that might use the & sign. Yest I got iPhoto syncing to work for the second time, so I am syncing my 2nd device. I think the bug is still here for me though.

bwolfy

Level 1

0 points

Sep 30, 2012 11:38 AM in response to Bill Costello

Thanks for the update! I don't have aperature on my machine and still have the issue. Hopefully apple will figure this out soon. Stinks this is a problem. Thanks for the update fella's. Hope to have a fix soon!

Others finding this please report this to apple.

Sep 30, 2012 12:04 PM in response to bwolfy

From bwolfy..."Others finding this please report this to apple."

Done. I've reported the bug to the Apple Feedback site and the Apple Developers site.

Like bwolfy, I encourage all to send Apple feedback about this problem...to as many appropriate places as possible.

I even wrote about this in the review section for the iPhoto application in the Mac App Store.

Although I was able to find the guilty song and seem to be running on all 8 cylinders again, I would encourage anyone who has not updated to iPhoto 9.4.4 to not do so. I have two other Macs and I guarantee they are NOT getting this update until Apple fixes the problem.

Sep 30, 2012 3:02 PM in response to Joseph Delaney

This worked for me. The ampersand appeared in the name of a folder on my computer and there were five references to it -- the folder name was listed after five different iPhoto album names. THANK YOU, Joseph Delaney!

Sep 30, 2012 6:01 PM in response to canecaster

So anyone hear when apple is going to fix this? They apologized for the maps screwup wonder if they will for this one.

W M R

Level 2

162 points

Oct 1, 2012 11:29 AM in response to canecaster

iPhoto 9.4.1 is on the way and will hopefully solve all our problems:

- Improves the reliability of syncing to iOS devices via iTunes.

- Fixes an issue that could cause iPhoto to quit unexpectedly when using the Export command.

- Addresses an issue that could cause iPhoto to quit unexpectedly when upgrading calendars, multiple books, and cards.

- Resolves an issue with viewing and downloading photos synced via Facebook albums.

Oct 1, 2012 11:33 AM in response to canecaster

iOS6 and iphoto, iPad, Apple TV sync problem still unresolved. Turning on and off a few times per community advice have not helped. What should I do now? wait for an upgrade fix?

"&" is not the obvious bug/answer. Not sure what went wrong as I cannot select albums and events for sync. Situation is worse for iPad and Apple TV when error 1140 message popped up even before backup get completed.

bwolfy

Level 1

0 points

Oct 1, 2012 12:00 PM in response to W M R

This is great news! How do you know this? Just curious is all. Do you know when it will be out?

Oct 1, 2012 12:44 PM in response to bwolfy

What WMR mentioned of 9.4.1does not point specifically to the sync problem enfaced. Strangely, i brought my iphone to apple store today and the greyed options seem to normalise but coming back home nothing happened. probably just because that demo macs do not have a full library to simulate.

Bob_B_B

Level 1

4 points

Oct 1, 2012 2:05 PM in response to canecaster

ios 6 Sync success after iPhoto 9.4.1 update

Oct 1, 2012 2:16 PM in response to W M R

9.4.1 has fixed the Events issue, but there are still many duplicate Faces in the iTunes list, so a fail for this update. Just look at the entries I can see......

Oct 1, 2012 2:47 PM in response to W M R

Did not fix all the issues.

I guess we need to be submitting more feedback here :-

http://www.apple.com/feedback/iphoto.html

Oct 1, 2012 2:56 PM in response to Ian Parkinson

Ian, did the update at least let you syncy your Apple devices at will, and report the proper storage space used up, and let you choose to install partial sections of your library if you so desire? If this main issue is fixed I will be happy tonight.

Oct 1, 2012 2:58 PM in response to Bill Costello

Sort of.....

I could sync to my devices before, but had issues with Events and Faces being duplicated.

I could select Events, Albums, etc.

I did have the issue with it being Greyed out originally, but applied the '&" fix mentioned in other threads which solved that.

Photo sync issues after 10.8.2, iOS 6, iPhoto 9.4 upgrades