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canecaster Author

Level 1

43 points

Photo sync issues after 10.8.2, iOS 6, iPhoto 9.4 upgrades

After doing all the upgrades noted above, I was unable to sync my photos to either my iPhone or iPad. The sync would stop with an unknown error 1140 message. I tried all kinds of things, including deleting the iPod Photo Cache folder, restoring the iPad software and setting it up as a new device, and rebuilding the iPhoto library. If I unchecked the sync photos option in iTunes the sync would run to completion (but of course not sync any photos!). There were two other oddities in all this. First, when I would check the iTunes box to sync photos, the option to select specific events was greyed out. Also, even though there appeared to be no photos on the iPhone or iPad, the little disk usage bar in iTunes would show a couple GB of space allotted to photos. Clearly something was hosed.

The only way I could finally get things working was to pull a pre-iPhoto 9.4 photo library off of Time Capsule. I also deleted the iPhoto 9.4 application from the Applications folder and pulled the previous version of iPhoto off of Time Capsule. Now both the iPad and iPhone will sync properly in iTunes again, the disk usage seems right and the option to choose what photos to sync is no longer greyed out.

But now I don't really want to upgrade to iPhoto 9.4 again. Anyone have similar issues or thoughts about what the problem might be?

James

OS X Mountain Lion (10.8.2)

Posted on Sep 20, 2012 5:07 AM

267 replies

Sep 22, 2012 8:18 PM in response to violentlove

Yep...that's the exact situation I have.

Here is a thread I started dedicated to the subject....

https://discussions.apple.com/thread/4327293

Sep 23, 2012 1:18 AM in response to canecaster

Wonderful, it works now !

"&" won't be my friend...

Thank you very, very much, merci beaucoup, vous êtes formidables !

W M R

Level 2

162 points

Sep 23, 2012 2:25 AM in response to numerozerosix

Since I don't have the time to play back hundreds of events to find a "&", is there a way to find the problematic song before I update to iPhoto 9.4 or do I have to wait until iPhoto destroys my library with the update?

jato

Level 1

0 points

Sep 23, 2012 3:07 AM in response to blangen

Thank you! An & in an old slideshow was the main offender! Simply removed the slideshow and like magic syncing worked again!

Lungtas

Level 1

22 points

Sep 23, 2012 3:48 AM in response to rwross1776

I have no problem to sync. But when I plug my iPad or iPhone ti iTunes , in photo I find overdose 70 " events" , They are empty and all with the same date on it.I have tried everything I read and can think about ...with no result.

Sep 23, 2012 7:12 AM in response to canecaster

I am using 10.7.5, iOS6, iTunes 10.7 & iPhoto 9.3.2. I am not able to sync photos and movies on our iPad 2 or 3. I am not receiving error messages. No movies will sync to the devices and the only pictures that appear are the pictures that were there prior to upgrading iTunes & iOS.

elbenoit

Level 1

24 points

Sep 23, 2012 8:04 AM in response to W M R

If you want to check before upgrading, follow the instructions to open the album data xml file and search in it for "& " (& with a space after it, no quotes).

If you don't have any of these, you're good to go.

If you find any write down the album they are associate with. Close the xml without saving, go back to iPhoto.

In iPhoto select the albums and pick a different song. Play it as a slideshow for a few seconds.

Good luck!

Sep 23, 2012 8:10 AM in response to DrMael

This EXACT SAME PROBLEM occurred years ago with an update to a previous version of iPhoto. At that time, I deleted all of my slideshows to fix the problem, and an update that corrected the issue came a week later....too late for all my deleted slideshows.

Unless the Apple software engineer who fixed it back then is no longer working for them, it shouldn't take Apple too long to fix it this time and push out an update.

Sep 23, 2012 8:12 AM in response to jameshgale

Regressing to 9.3.2 restored my sync to ipad and iphone. 9.4 is definatly a bad release if it cripples all your iOS devices.

aphiffer

Level 1

8 points

Sep 23, 2012 12:27 PM in response to canecaster

My new Macbook Air wouldn't sync with my new iPhone, but I had failed to upgrade from iPhoto 9.3.2 to 9.4 on my old Macbook Pro. This allowed me to sync my new iPhone successfully. What a pain to have to downgrade to sync!

RobRz

Level 1

5 points

Sep 23, 2012 12:33 PM in response to Joseph Delaney

Thank you, you solved my problem. Fortunately for me, the album with the associated "& " song numbered only one.

Hope Apple addresses this issue soon, placed a comment at http://www.apple.com/feedback/iphoto_ios.html I encourage anyone looking at this discussion thread to do the same.

Sep 23, 2012 1:03 PM in response to Joseph Delaney

Excellent, thanks for the workaround.

Now Apple, please fix for reals.

Sep 23, 2012 1:48 PM in response to canecaster

If you just use DISK UTILITIES and do a repair disk permissions, it will fix everything.

Regards

Alex

Sep 23, 2012 1:51 PM in response to Joseph Delaney

You saved my day. Thanks so much!

dackman

Level 1

40 points

Sep 23, 2012 2:48 PM in response to rwross1776

@rwross1776 did you start a new thread? I can't find it if you did. I'm having a similar problem. iTunes is showing many non-existent events, all with names such as '22 Oct 2010' or '18 Jun 2011' and if I look at the list of Faces, many of them are duplicated, one of them 21 times. It's a right mess - as this botched data is what gets synced to my iPhone and iPad.

Photo sync issues after 10.8.2, iOS 6, iPhoto 9.4 upgrades