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Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade

MacBook Pro early 2011 15"


After I updated my Mac last night, the trackpad randomly stops working for no reason. Clicking the trackpad a few times seems to wake it up after a few sec. But it's really annoying when you try to work on the computer..

MacBook Pro (15-inch Early 2011), OS X Mountain Lion (10.8.2)

Posted on Sep 20, 2012 5:42 AM

Reply
135 replies

Sep 20, 2012 4:37 PM in response to Sandra Foster

Sandra, I am aware of that... I have found the following regarding this issue: In my deep despair, I have connected a wired mouse (feeling reeeally strange with that, since I use gestures a LOT)... I begin to work that way a few minutes ago, and tired of the mouse, I have tried to use the trackpad (not expecting much) with the mouse connected to the usb port and the trackpad is now working as expected. I don't wan't to understand this, as this seems very odd, but it worked for me!


Is not a proper solution, but it is best than waiting for a fix, or downgrading...

Sep 21, 2012 10:21 AM in response to danibjor

Finally got it fixed. Make sure you guys call Apple Support. The first tier tech support is not able to help you because they have not been trained for that 🙂 You will have to speak to a senior advisor. There will be a lot of deleting of caches involved while in safe mode. After did all that my trackpad and keyboard is working again. Hope you'll get yours working too!

Sep 21, 2012 9:06 PM in response to Community User

Umm I thought I just told you guys. There are a lot of folders and caches that need to be deleted, while in safe mode. There is no way I can remember all of them and their location, as I was not able to write down the step-by-step while I was on the phone with Apple Support. As I said, a senior advisor helped me. The first tier support was not able to.

Sep 22, 2012 6:19 AM in response to danibjor

I was able to solve this problem by moving all files under /Library/LaunchAgents/* and /Library/LaunchDemons/* /Library/StartupItems/* to the Desktop and then rebooting.


The problem went away. So obviously one of those files together with 10.8.2 is causing this problem.


Now I just need to add those files back one at a time (rebooting in between everytime) to see which file actually causes the problem.


I hope this info is of any use to you.


/K

Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade

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