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Level 1

16 points

icloud mail VIP box showing unread mail

icloud.com is showing unread mail notifications beside all of the names in my VIP mailbox even though there are, in fact, no unread messages. The inbox has no unread mail notifications displayed. These notifications do NOT appear in my VIP mailbox on my iPhone 4 (ios 6) This is one of several problems I am presently having with icloud (though Apple show the systmen staus as all working). Have tried accessing icloud.com from both Safari (5.1.7) on Mac Pro running 10.6.8 and Chrome (version 21.0.1180.89) - same results on both.

Mac Pro, Mac OS X (10.6.8)

Posted on Sep 20, 2012 10:44 AM

Best reply

Neo707

Level 1

9 points

Posted on Sep 21, 2012 7:24 AM

There's an unread notification next to two of the VIP mailboxes. There are no actual unread mails in those mailboxes. Revoked the VIP status, logged out, logged back in, reinstated VIP status and the unread notification showed up again. Added new VIP mailbox for myself (different Adress) sent an email to iCloud, selected mail and unread notification disappeared imediately.

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32 replies

Jun 7, 2014 7:27 AM in response to Pingboy

Thanks, Pingboy.

I had been trying to mark as read from the folder but it never occured to me that I should/could mark the messages directly. Following the read-to-unread-to-read process cleared up the false notification.

Nov 17, 2014 2:43 PM in response to Pingboy

With all due respect, that doesn't fix the problem, it merely clears up the symptom (and in my case only temporarily).

icloud mail VIP box showing unread mail