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Cannot get mail the connection to the server failed

cannot get mail the connection to the server failed

iPod touch, iOS 6

Posted on Sep 20, 2012 10:43 AM

Reply
149 replies

Mar 3, 2016 9:48 AM in response to Noa James

I had the same issue a week ago on my iphone 6. I noticed that the problem pops up when I tried to check my mail at home being connected to home wifi. I resolved the problem in 2 ways:

-By disconnecting the phone from the wifi and using the phone data only. Or

-Secondly with wifi being connected

Go to the Setting - Wi-Fi - identify your connected wifi(the one ticked in front of it) - tab the the circled i in front of the wifi name, then under the IP ADDRESS there are 3 options: DHCP , BootP , and Static. BootP was highlighted on my case. Select DHCP. Then it works.


Good luck !

Mar 15, 2016 1:39 AM in response to John 32

FIX FOR SETUP: Exchange 2010 + iPhone 5 with IOS 9


iPhone would not sync after removing and adding exchange account, using microsoft outlook connectivity analyser i could see activesync had failed for this particular user.


Go to Domain Controller, Active Directory

To check whether inheritance is disabled on the user:

  1. Open Active Directory Users and Computers.
  2. On the menu at the top of the console, click View > Advanced Features.
  3. Locate and right-click the mailbox account in the console, and then click Properties.
  4. Click the Security tab.
  5. Click Advanced.
  6. Make sure that the check box for "Include inheritable permissions from this object's parent" is selected.

Sep 26, 2016 8:06 AM in response to John 32

I had this problem, tried everything on my own, then went to Apple Support. The support Advisor (Stephanie) worked patiently with me for 45 minutes with immediate call backs. She then determined that the problem was with my home server. Simply unplugging the server, waiting a minute, and plugging it back in immediately fixed the problem. Stephanie is a valuable employee.

MB

Dec 15, 2016 3:05 PM in response to John 32

I had this problem with 1 of 2 yahoo accounts accts after I resent both passwords on the desktop. One sync'd up the new password with my phone and was pulling email fine while the other started giving me this message.


After trying 100 different things... what worked: I made that email acct inactive (Settings>Mail>Accounts>[that email acct]>switched the Mail toggle button to off), closed the mail app, and turned the phone completely off. Then, turned back on, made the acct active again, opened mail app... voila!

Cannot get mail the connection to the server failed

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