Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot get mail the connection to the server failed

cannot get mail the connection to the server failed

iPod touch, iOS 6

Posted on Sep 20, 2012 10:43 AM

Reply
149 replies

Apr 13, 2015 3:23 PM in response to John 32

I couldn't get my mail for at least 3 days - but it was working fine on my iPad and my office iPhone. I got so fed up I downloaded the yahoo email app and signed in.

Within an hour my iPhone email app was up and running perfectly.


- It's definitely worth a try if nothing else is working. I tried everything - deleting all accounts, changing passwords etc. Now I think of it I think I did he same thing by accident the last time my email didn't work And again it fixed itself. So maybe this is the trick.


I'm intrigued to see if it works for you guys - let me know.

Aug 1, 2015 10:45 PM in response to Ms. CAS

Exchange mail worked for me after deleting unused partnerships. I followed steps as per below exchange outlook email.

You have 10 phone partnerships out of the maximum allowed 10 partnerships. After you reach the maximum, you can't create additional partnerships until you delete existing ones from your account. To do so, sign in to Outlook Web App, click Options > Phone > Mobile Phones, and delete any unused partnerships.

Dec 16, 2015 10:59 AM in response to livlovhap

Had this issue with my wife's new phone. Entered email address, which was verified. But each time mail was accessed we always got message 'connection to server failed.

We tried all of the various suggestion on this forum, but only one worked.


>Settings >Mail, Contacts, Calendars > (your email and delete account at bottom of page)

>Settings >Mail, Contacts, Calendars > Add Account > Other (at bottom) > Add Mail Account

Name - add a name

Email - add your email address

Password - enter the password associated to email

click Next (top right corner)

Once verified everything should work?

Cannot get mail the connection to the server failed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.