Cannot get mail the connection to the server failed

I am having the same issue. After I updated to iOS 6 I get "cannot get mail the connection to the server failed" for my Exchange mail. My Gmail still works fine. I am not having access issues from any of my other devices. Is there a compatibility issue with iOS6 and Exchange?

After the upgrade to IOS6 , my corportarte email failed over the iPhone to get emails usong IMAP.

It says that the server is not responding, but , the iPad with IOS5 is working with the same account settings.?

I have been modifing the email confoguration during the last hour, i also turned it off , and nothing change, it is not working. 😟 😟

I played around a bit and got it working. For anyone else that is having this issue, here is how I solved it (for Exchange at least. I didn't have trouble with Gmail)

Settings -> Mail, Contacts, Exchange -> Exchange (under Accounts) -> Account (under Exchange) -> clicked at end of username field -> Done (on account screen) -> Done (on Exchange screen)

So basically I changed nothing but I think this somehow re-associated the account with the iPad by hitting done. Would love some more insight into why this worked, but it worked.

I am so happy I googled this. Although I have been getting my mail this message comes up two to three times each time I refresh my mail feed and I need to click ok for it to go away. I completely deleted my gmail and exchange accounts. Then I reinstalled them and the message does not appear any longer! Yahoo!

I deleted the email icloud account three times with no luck. So to make this work I used the Settings -> Mail, Contacts, Exchange -> Other (under Accounts) -> Account (under Other) -> clicked at end of username field -> Done (on account screen) -> Done (on Other screen) "other" option, rather than the

process and BAM! It worked!!

Hiya,

I went through all the "troubleshooting" in spite of knowing it was my iCloud account & not the iPod touch.

Finally got it going when I went to Settings>Mail, deleted my icloud account & then instead of just re-adding the iCloud account I added it manually under "Other" (instead of "iCloud"). I used the mail server settings from this page http://support.apple.com/kb/ht4864.

I can't understand why it doesn't work setting it up under the iCloud setting. That should "just work". But I've been without email for 2 days until I finally did this.

It was when I finally got around to setting up iCloud that my email failed. Not impressed.

billyzapJul 10, 2014 8:05 PMin response to firemediclex

I've had no trouble with my 'yahoo' mail on my iPhone 4 until a couple of weeks ago. Messages like cannot connect to server, wrong password etc. Searched through a number of forums and tried a number of suggestions like deleting the account and re entering it. All no good for me. THEN, I went to my account via the browser on my phone and changed my password. Then put the new password into my phone (and lap top too). Hey Presto! All good.

To reset password go to 'Settings' - scroll down to 'Mail, Contacts, Calendars', open, then 'open' the account that is giving you problems (if you have more than one) at the top of the screen it says 'account' tap to open it and delete the old password and put in the new one. That should fix it !! I imagine it would be the same kind of solution to gMail and any other mail programs.

billyzapJul 10, 2014 8:05 PMin response to firemediclex

I've had no trouble with my 'yahoo' mail on my iPhone 4 until a couple of weeks ago. Messages like cannot connect to server, wrong password etc. Searched through a number of forums and tried a number of suggestions like deleting the account and re entering it. All no good for me. THEN, I went to my account via the browser on my phone and changed my password. Then put the new password into my phone (and lap top too). Hey Presto! All good.

To reset password go to 'Settings' - scroll down to 'Mail, Contacts, Calendars', open, then 'open' the account that is giving you problems (if you have more than one) at the top of the screen it says 'account' tap to open it and delete the old password and put in the new one. That should fix it !! I imagine it would be the same kind of solution to gMail and any other mail programs.

billyzapJul 10, 2014 8:05 PMin response to firemediclex

I've had no trouble with my 'yahoo' mail on my iPhone 4 until a couple of weeks ago. Messages like cannot connect to server, wrong password etc. Searched through a number of forums and tried a number of suggestions like deleting the account and re entering it. All no good for me. THEN, I went to my account via the browser on my phone and changed my password. Then put the new password into my phone (and lap top too). Hey Presto! All good.

To reset password go to 'Settings' - scroll down to 'Mail, Contacts, Calendars', open, then 'open' the account that is giving you problems (if you have more than one) at the top of the screen it says 'account' tap to open it and delete the old password and put in the new one. That should fix it !! I imagine it would be the same kind of solution to gMail and any other mail programs.

billyzapJul 10, 2014 8:05 PMin response to firemediclex

I've had no trouble with my 'yahoo' mail on my iPhone 4 until a couple of weeks ago. Messages like cannot connect to server, wrong password etc. Searched through a number of forums and tried a number of suggestions like deleting the account and re entering it. All no good for me. THEN, I went to my account via the browser on my phone and changed my password. Then put the new password into my phone (and lap top too). Hey Presto! All good.

To reset password go to 'Settings' - scroll down to 'Mail, Contacts, Calendars', open, then 'open' the account that is giving you problems (if you have more than one) at the top of the screen it says 'account' tap to open it and delete the old password and put in the new one. That should fix it !! I imagine it would be the same kind of solution to gMail and any other mail programs.

FIX FOR SETUP: Exchange 2010 + iPhone 5 with IOS 9

iPhone would not sync after removing and adding exchange account, using microsoft outlook connectivity analyser i could see activesync had failed for this particular user.

Go to Domain Controller, Active Directory

To check whether inheritance is disabled on the user:

1. Open Active Directory Users and Computers.
2. On the menu at the top of the console, click View > Advanced Features.
3. Locate and right-click the mailbox account in the console, and then click Properties.
4. Click the Security tab.
5. Click Advanced.
6. Make sure that the check box for "Include inheritable permissions from this object's parent" is selected.

This is what I did, too - delete Gmail account and create it again. Took about 5 minutes to re-populate my inbox and folders. The good news is, iOS6 remembered whom I had added as VIPs, etc. So settings were unaffected.

Thanks everyone.... You have helped me solve my problem... Couldnt get email after iso6 apple update. It kept saying can not connect to the server. I had to delete my Yahoo account in settings and re-add it. Its fine now9only took a couple of mins and didnt lose any contacts/calendar dates etc so all good. Thanks again.

Also failed for me the first time. I tried various other things in various posts and still my gmail didn't work, though another account did. I deleted my gmail account for a second time, re-added it, and this time it worked. Only thing different this time was that I'm on a faster wireless network, no idea if that's why it worked.

Do you have a Google application-specific password for your Apple device? If so, remove it and then add it back again and use the new password, not your normal Gmail password, in your Gmail account settings on your Apple device. This worked for me. Seems the iOS6 update caused Gmail not to recognize the device. Hope this works for you too.