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iOS 6 Wi-Fi Issue (Campus Captive Portal)

Hey there,
I know some of people facing Wi-Fi connection problems after iOS 6 update.
There are a lot of threads and solutions about this problem. But mine is bit different.

I have an iPad and after i update to iOS 6 there wasn't any issue about Wi-Fi connection.
I surfed all day long , upload and download many thing using my home Wi-Fi network.


Today I couldn't connect to my campus' Wi-Fi network. I turned on my phone's hotspot

and iPad connected to my phone's cellular based network just fine. I tried to connect directly with my phone to campus' network and my phone also connected just fine. When i searched the web i saw a lot of Wi-Fi issue thread about iOS 6. I have read all of them but my problem is bit different.

My campus' network is using a Captive Portal thing to get internet access. So you have to enter your user id and password after you connect wirelessly.

When i was using iOS 5.1.1 iPad was connecting to network automatically and waiting for me to open safari or chrome and enter my id and password.

But now after i joined to network a window pops up and and wants me to enter id and password (not an apple page, my own university page) and at the same time connection drops and wi-fi icon get lost so my log-in info can't send. I open and wi-fi panel and connect again and same thing occurs. Pop-up window and connection lost. This is a vicious cycle i think and everybody using iOS 6 in my campus facing same problem. iPhone iPad iPod Touch users can not connect because of this problem.


I have done everything that written about common Wi-Fi issue.


I am sorry about my broken English BTW.

Waiting for your help.

iPad, iOS 6, 16GB Wi-Fi Only

Posted on Sep 20, 2012 10:51 AM

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Posted on Sep 20, 2012 11:01 AM

I am having similar issues. I started a thread about it earlier this morning, no solutions yet, but:


https://discussions.apple.com/thread/4317427?answerId=19646488022#19646488022

37 replies

Nov 9, 2012 10:37 PM in response to egemendemirel

I work at a college with an Aruba captive portal system. Multiple access points with a single SSID. It's a single login screen that will normally be followed by the originally requested URL. Now with iOS 6, of course, it goes to Apple's infamous "Success" page - when it works. However, if I've been connected to my home wireless system (a password protected AirPort) the only way my WiFi iPad (3rd gen) will connect is if I power-cycle It or do a network reset. It seems like the device is not aware of the wireless connection (no wireless icon) unless it can find Apple's page.


Another interesting feature: the Aruba system is designed to drop a connection after a period of inactivity. iOS 6 seems to break this, too. My iPad will usually remain connected after a few hours in sleep mode even if I move and change APs. Great for me but not great for our IP pool. We can have 15-20K students on site during the day.


Would like to see a fix but our help desk reports that the reboot works for most people. Aruba does seem to have an add-on called Amigopod that forces iOS and Lion to bypass the built-in captive network assistant but our network people haven't shown a lot of interest in patching a system that has proven to be a bit flakey at times already. And there's no word on their site that this helps with the Success page issue in the new iOS.


Would love to hear of any better work-arounds.

Nov 12, 2012 7:40 PM in response to Ric Getter

I'm not on a campus but have been having the same problem with captive portals. A network reset or power cycle works but has to be repeated each time I wish to log in. Today I downloaded Chrome and logged in via that - this worked at 3 seperate locations. [Chrome also seems to be somewhat faster than Safari - this is totally subjective and I haven't actually tested it. Off topic.]


If this works for others as a workaround it's not only far less hassle than a power cycle or network reset but may also provide a much greater incentive for Apple to address this issue - especially if the tech journalists become interested.

Nov 13, 2012 12:15 AM in response to egemendemirel

I had the same Problems with my company's Wlan login. We are using a "two-phase" login with an unauthorized certificate. With IOS 6 my iPhoe failed to login.

To get a workaround, I wrote a little App (called Wlan Aid) which simulates the Auto-Login feature. With the App it is possible to register a list of wireless network SSIDs with iOS Captive Network Support, thereby assuming responsibility for authenticating with those networks.

Typically when a user joins a captive network, Captive Network Support provides a web sheet that allows the user to authenticate with the network. Wlan Aid registers the SSID of the captive network, however, the web sheet is suppressed, and the user can complete authentication in Safari. Perhaps this helps.

May 11, 2013 3:04 PM in response to egemendemirel

I have had this problem on my IPad II sv 6.1.3 (Web portal page does not automatically pop-up) when trying to connect at some hotels and hot-spots, therefore being unable to surf the Internet.

An easy solution I have used is, go to the wifi tab in settings and select the arrow at the far right of the network you wish to connect. Make a note of the router IP address shown ex. (172.19.248.1). Open your browser and type the noted IP address into the address bar. Enter and this will open the portal page of the network you wish to connect, accept terms and/or billing requests and begin surfing!

iOS 6 Wi-Fi Issue (Campus Captive Portal)

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