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iOS 6 Wi-Fi Issue (Campus Captive Portal)

Hey there,
I know some of people facing Wi-Fi connection problems after iOS 6 update.
There are a lot of threads and solutions about this problem. But mine is bit different.

I have an iPad and after i update to iOS 6 there wasn't any issue about Wi-Fi connection.
I surfed all day long , upload and download many thing using my home Wi-Fi network.


Today I couldn't connect to my campus' Wi-Fi network. I turned on my phone's hotspot

and iPad connected to my phone's cellular based network just fine. I tried to connect directly with my phone to campus' network and my phone also connected just fine. When i searched the web i saw a lot of Wi-Fi issue thread about iOS 6. I have read all of them but my problem is bit different.

My campus' network is using a Captive Portal thing to get internet access. So you have to enter your user id and password after you connect wirelessly.

When i was using iOS 5.1.1 iPad was connecting to network automatically and waiting for me to open safari or chrome and enter my id and password.

But now after i joined to network a window pops up and and wants me to enter id and password (not an apple page, my own university page) and at the same time connection drops and wi-fi icon get lost so my log-in info can't send. I open and wi-fi panel and connect again and same thing occurs. Pop-up window and connection lost. This is a vicious cycle i think and everybody using iOS 6 in my campus facing same problem. iPhone iPad iPod Touch users can not connect because of this problem.


I have done everything that written about common Wi-Fi issue.


I am sorry about my broken English BTW.

Waiting for your help.

iPad, iOS 6, 16GB Wi-Fi Only

Posted on Sep 20, 2012 10:51 AM

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Posted on Sep 20, 2012 11:01 AM

I am having similar issues. I started a thread about it earlier this morning, no solutions yet, but:


https://discussions.apple.com/thread/4317427?answerId=19646488022#19646488022

37 replies

Sep 29, 2012 4:08 AM in response to egemendemirel

Having same problem on college network in the UK with my iPad2. My current solution is that every morning on entering college I have to totally power-down the ipad and restart. A bit of a hassle and not ideal but only takes a minute or two....apple need to sort out iO6 otherwise they've got a Window's Vista on their hands!

Sep 29, 2012 2:38 PM in response to egemendemirel

Hi,


I have a problem that seems to be same as f yours . I was at the airport with dozens of Wifi SSIDs from service providers of wifi public access. I have tried all of them ,receiving the same message " it was unable to join to the network". On the other hand , I tried to connect to others available SSID´s that require passwords to connect, in that case I did not face any problem at all.


Regards

Oct 2, 2012 12:44 PM in response to egemendemirel

I run a number of wifi hotspots, all of which use a captive portal "Splash Page" that is branded per location.


Since the iOS6 update I have been swamped with guests and customers complaining about this www.apple.com "success" page popping up instead of the intended customers login and terms acceptance page. When cancelling it drops the wifi router connection and there is no way to connect to the intended free wifi hotspot.


The problem is in Apple's update, there currently is no way to disable this unwanted feature.


The solution is to go to your Settings>General>Cellular>Cellular Data and turn it OFF when you are at the hotspot location.


Now when you choose the hotspot's SSID and join it......you will get the sign in page from the captive portal and not the "success" page.


Be sure and turn the Cellular Data back on.....when you leave the hotspot.


Apple needs to fix this WISPr function, I am only a small provider and I am sure that worldwide there are going to be hundreds of thousands of iphone, ipad and laptop users who will no longer be able to sign on at wifi hotspots, work, universities, hospitals and hotels.


As a side note: I have an older 4S phone with iOS6 and I cannot join.....my wife has a newer 4S phone with iOS6 installed and even though both our phones are set exactly the same......she can connect without turning off her cellular data and I cannot. Curious?

Oct 2, 2012 12:45 PM in response to bighercman

I run a number of wifi hotspots, all of which use a captive portal "Splash Page" that is branded per location.


Since the iOS6 update I have been swamped with guests and customers complaining about this www.apple.com "success" page popping up instead of the intended customers login and terms acceptance page. When cancelling it drops the wifi router connection and there is no way to connect to the intended free wifi hotspot.


The problem is in Apple's update, there currently is no way to disable this unwanted feature.


The solution is to go to your Settings>General>Cellular>Cellular Data and turn it OFF when you are at the hotspot location.


Now when you choose the hotspot's SSID and join it......you will get the sign in page from the captive portal and not the "success" page.


Be sure and turn the Cellular Data back on.....when you leave the hotspot.


Apple needs to fix this WISPr function, I am only a small provider and I am sure that worldwide there are going to be hundreds of thousands of iphone, ipad and laptop users who will no longer be able to sign on at wifi hotspots, work, universities, hospitals and hotels.


As a side note: I have an older 4S phone with iOS6 and I cannot join.....my wife has a newer 4S phone with iOS6 installed and even though both our phones are set exactly the same......she can connect without turning off her cellular data and I cannot. Curious?

Oct 2, 2012 7:35 PM in response to Videogreg

Has anyone came across these articles which were kindly sent to me


http://forums.macrumors.com/showthread.php?t=1452329


https://discussions.apple.com/thread/4339516?tstart=0


They talk about potential MAC Addresses that are potentially not compatible "Hardware Issue"


My MAC Address : 44:D8:84:63:CA:17 , perhaps another combination.


This all ties in with how our devices communicate to our WAP's ?

Oct 7, 2012 8:01 PM in response to mastrbuilder

Hi Everyone,


Please refer to my post below of how i resolved my connectivity issue


https://discussions.apple.com/thread/4317427?start=585&tstart=0


In short: Netgear Prosafe WAP Wg102 : I had to downgrade firmware V5.03 to V5.01 and everything back to normal.


Netgear is aware of the connectivity issue with IOS6 and are in the process of writing a firmware for the device.


As a poster commented after my solution, these issues may not entirely be an APPLE fault, it could be firmware frmo your WiFi vendor which they sent to APPLE before they rolled out IOS6 which was buggy, hence having to "roll back" firmware.


Good Luck everyone

iOS 6 Wi-Fi Issue (Campus Captive Portal)

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