You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage not delivering messages ios 6

After upgrading 1 of my iphone 4 handsets to ios 6, imessage has stopped delivering messages to other ios 6 handsets


When switching off iMessage and sending via SMS every message is delivered x10 tests to ios6 iphone 4


Re-initiating iMessage, then iMessages sent from to iphone 4 on ios6 to another iphone 4 on ios 6 are not delivered ( some times it even says delivered when it hasn't been)


Sending iMessage from iphone 4 on ios 6 to iphone 4 on ios 5.1 no problem delivered every time.


Sending iMessage from iphone 4 on ios 5.1 to iphone 4 on ios 6 no problem delivered every time.


problem seems to be with iMessages from ios 6 to ios 6


iMessage turned off and reactivated 4 times


phone has been restarted 2 times


cant think of any other testing to do.




This needs to be sorted quickly as i don't know what I am missing until someone calls and said did you get my messages... em no !

iPhone 4, iOS 6

Posted on Sep 20, 2012 11:05 AM

Reply
46 replies

Sep 24, 2012 6:15 AM in response to Garry_W

Try this: (my solution)


On the iPad > Settings > Messages > Send & Receive > UNtick the phone number and only use email.*


On the iPhone > Settings > Messages > Send & Receive > Tick all.*


When people text your mobile number you will receive only on your phone. To continue a conversation on your iPad through iMessage it will simply start a new conversation (from your email) on the other persons device.


Hope this helps, works for my situation.


*Note: May need to turn the devices off and on or iMessage off and on for it to register the change.

Sep 24, 2012 7:33 AM in response to Garry_W

all


i resolved this issue on my iPhone by resending an iMessage which had failed to get through, as a text by pressing the failed message untill the option to "send as text" came up. this then seemed to clear the system, and it all works fine now. i had to do this with all my contacts who have previously used iMessage. i have sucessfully iMessaged friends on iOS5 and iOS6 now.


hope that helps

Sep 24, 2012 9:07 AM in response to Garry_W

This is unfair and they're paying those beta testers and yet they could not foreseen something like this?!? Having trouble with iMessages involving non-iphone users while iphone users aren't any problem - yet. I just turned off iMessage then reboot then went back to turn iMessage back on and it NOW is saying "Waiting for activation" What the HECK is that?? I truly miss Steve Jobs....

Oct 2, 2012 5:21 AM in response to Garry_W

I'm having the same exact issue with the facebook integration.


When I go to txt message someone that has an iphone, and the contacts app is turned off for allowing it to access facebook, then it switches to an imessage and delivers perfectly fine. If the person has 2 mobile number, the contact info screen comes up to select which number.


When the contacts app does have access to facebook, under the facebook settings, the txt message to the same person will never turn blue. The unified info screen doesn't come up, and the address that it's suddenly trying to send the text msg to is the facebook email which it never delivers.


It seems to me that the facebook integration is taking default over the icloud imformation. If one of my friends has their mobile number on facebook, everything works fine for them. If their mobile number is NOT on facebook, it's almost like the facebook privacy settings integrate into the contact info, and suddenly everything defaults to their facebook email instead, even if their icloud info has the phone number.


I've pulled my hair out trying to figure this out and so far nothing has worked.


I started another thread here yesterday before I found this thread:

https://discussions.apple.com/thread/4318036?start=15&tstart=0


Personally I think it's the facebook privacy settings that come WITH the facebook integration, I might be wrong but that's the only logical thing i can come up with.

iMessage not delivering messages ios 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.