Ipod white screen HELP!

I have this exact problem with my itouch 4 after attempting to install iOS 6 last night. I've tried several hard reboots and each time it eventually goes back to the white screen. iTunes won't recognize it either. However, I've rebooted it so many times now that it just stays on the white screen and won't attempt to reboot any more.

Try putting your iPod into recovery mode following the steps given here: http://support.apple.com/kb/HT1808

This should allow iTunes to pick up your iPod in recovery mode, at least it worked for me, then a factory reset and restore should do the trick.

This has happened to mine as well when i updated it to ios6. its absolutely killed it. i cant even do the steps that mikewebb suggested cos when i reset it the screen goes white then off then back to the lit up apple screen.does anyone think if i just leave it to let it drain the battery it will maybe connect to itunes? my laptop doesnt even recognise it. gettin stressed out like

i let mine drain its battery today and itunes still not accepting and not even showing on the computer!! its not working still unfortunately just back to that bluddy screen

Sad to say that this just happen to me... 😟 i don't know what to do? I called apple and they don't want to admit this is something wrong with their system update! Now they are asking for me to pay 199.00 so they can send me a refurbished one ( not fair). If anyone out there got theirs fixed please reply.

Just put your ipod to recovery mode and restore it.

Whaaaaaaaaaaaaaaaaaaaaat!! 199!!! joke! may as well buy a new one. i dont even care about losing everything off it anymore just want it fixed

what if it doesnt do that tho? it wont connect to itunes so cant restore

I've tried to put it on Recovery Mode and DFU mode and Nothing the white screen doesn't go away!! I-Tunes will not recognize my Ipod.

My I-Pod is a 64GB, and 199.00 is not bad if you are getting it replaced. BUTTTT This is not a user error so 199.00 is alot for something I didn't cause. There are many people having this same issue, Apple should be the one responsible for fixing it. My Ipod was working fine!!! The only thing I did was tried to upgrade to the IOS 6.

Have you tried letting the battery fully drain., After charging for at least an hour try a rest, restore with recovery mode if necessary.

When you attempt to put it into recovery mode you have to hold the home button plug it in very quickly after you reset it, if the apple logo comes up then you have been too slow. it took me a few tries before it worked so don't give up too easily. you probably only have a couple of seconds to do it after you reset.

I can't believe how many people here, including myself, have the same white screen problem when we went to update to the IOS 6!!! My itunes no longer pairs with my ipod touch. I got the same response from my Apple store asking me to pay for a repair. He said it would not have been a problem if I had paid the $79 Apple ipod insurance fee when I got the device..... This was not my fault (he said he could tell it had not been dropped or water damaged). I've only had this unit for a year and a half. Not very good mileage out of this expensive apple product. I sooo wish there was something else out there that does the same as my ipod touch. I don't want a smartphone. How come we're not hearing about this in the media??? Has anyone found a way for us to fix our own devices without giving apple another cent?

I had the same problems: constant white screen (or sometimes white with colored lines) and iTunes would not recognize the iTouch. After much experimenting, I was finally able to recover my iTouch using the following steps:

1. Update iTunes to the latest version.

2. Allow the iTouch to fully drain. (Mine was so locked up that the 2-button hold reboot wouldn't work anymore. You might try skipping this step if yours isn't quite as angry!).

3. With iTunes running, connect the iTouch to the PC.

4. Hold both the buttons until the Apple symbol appears, THEN KEEP HOLDING until a "connect to PC" screen appears.

At this point, iTunes finally recognized it long enough to allow me to select "recover". As the update was downloading, the iTouch lost connectivity. After the download was complete, I repeated step 4 above, and was able to select recover again. Although it took a very long time, eventually the recovery completed, and iOS6 was installed.

By the way, if you are like me and did not have the latest iTunes installed, the restore process will download some version of iOS5 (instead of iOS6) then refuse to go any further after the download is complete.

Hope this helps.

Hey maxpower, Thanks for the detailed suggestion but no go. I held the buttons for over a minute and the latest version of itunes on my computer still does not pair with the device. Guess I have to bite the bullet and get a repair from Apple for $99. Are those repairs good for the life of the device or only another year or nothing? I've had toasters and blenders (which at least could make good margaritas!!) last longer than this ipod touch!