iPhone 5 wifi issues

My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

iPhone 5, iOS 6

Posted on Sep 21, 2012 2:22 AM

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4,660 replies

Sep 24, 2012 7:46 PM in response to smartlane

Smartlane, that app slowdown was how I found out I had the problem last night. I screwed around with the settings and in the end found out that all I had to do was renew my lease in the wifi > select your network > Renew lease. Don't know why but that fixed it for me. That didn't work at my office but shutting off LTE worked there. But later I was getting fast downloads with LTE enabled (but no LTE here in Little Rock)--so your mileage may vary. Good luck.

Sep 24, 2012 7:51 PM in response to tobifs

Folks,


I can solve everyone's problems...


My iphone had the issue where it would randomly drop wifi and would appear to be connected, but would not transfer data. Here's the problem (as I stumbled across it)...


My Iphone 5 has a problem with AES encryption when using WPA/WPA2. Change the encryption on your router to TKIP and it fixes everything. Good speed and won't drop the wifi anymore...


I have to say, this is my first Apple product. (I've been an Android fan for years) I like the Iphone 5, but the fact that Apple couldn't figure this out (or get a working AES encryption) scares me... The "genuises" should have been all over this.


P.S. The Apple keyboard is horrible. Anyone who disagrees simply hasn't used SwiftKey. Apple needs to do better than this...

Sep 24, 2012 8:12 PM in response to tonthemon

Hummmm I was fixing to post a "me too" reply and I read your post about the renew lease and it seems to have cleared out the intermittent slow speed bump.


I was getting crazy download speeds like one time 10 Mbps, second test 0.3Mbps, third 3 Mbps, etc and ALWAYS the download. I even played around to see if the otterbox was causing it or a particular way of holding it (it didn't seem to like being held on the bottom).


My iPhone 4 had none of these issues and was 9 to 10 Mbps continuously.


Using your renew lease trick has given me new hope. It isn't perfect, starts slow and ramps up but seems consistent in the high range now.


I will test my mileage more throughout the night! Thanks for you post!


EDITED to add: Black 32GB Verizon I wonder why the white has that extra hole on the front top left but the black model doesn't.......

Sep 24, 2012 8:10 PM in response to smartlane

Is your cellular data selction under Settings>general>cellular data turned "on" or "off"?


I noticed if it is turned "on" that the selection for itunes is set to "off" for cellular data usage. So, you may actually be on LTE for the web and on the speedbump wifi issue for itunes.


It is just a theory based on posts and cellular data settings. You can try setting cellular to "off" which forces everything to run through wifi or try turning itunes to "on" for cellular data and see if there is a difference.


I just tried one posters recommendation to go to your wifi>select network>renew lease and it seems to have sped up my wifi connection. Will it stay that way? I don't know. More testing tonight.


Good luck!

Sep 24, 2012 8:14 PM in response to smartlane

The Chipset in your iPhone 5 is very advanced. http://www.broadcom.com/products/Wireless-LAN/802.11-Wireless-LAN-Solutions/BCM4 334 I think you are going to find some network mismatch, if only because the new chips support so many features. If there's any other wireless devices in the house, turn them all off while you are testing and try to get a baseline for WIFI connectivity after you reset everything. Depending on your router, you might want to try it with a friends router if they have a newer model and see if that makes a difference. Depending on the frequency, 2.5 or 5 you are using that could also make a difference. Also hows the WIFI interference in your area?

Sep 24, 2012 8:28 PM in response to J-FiGz

I-FIGz if it is short term, then I will be taking a hour drive to Apple tomorrow : {


It has been workingfor me for a while but I wonder if I leave and return......


EDITED to ADD:

TONTHEMON No, I was replying to someone about apps being slow. I tried downloading an app with cellular data turned off and it seemed normal to to me, now that I did that lease renew trick. I just hope it doesn't have to be done every time we enter a wifi area. Like all the recommendations about changing router settings, seriously, are we to go to all McDonald's or other wifi joints and tell them to change their settings to work with my hot dang broadcom chip? nope... So Apple needs to fix unless that renew lease fixes it for good.


Are all Black Phones affected or are some white ones affected too? Black 32GB Verizon here

Sep 24, 2012 8:40 PM in response to tobifs

Wow...NONE of these fixes help me. Set it to WEP, nope. Renew lease, nope. I've done every single fix on here that was suggested and my wifi speed is still registering slow.


the funny thing is I never would have noticed until I started downloading songs from itunes...they were going painfully slow. Safari works fine though, it's lightening fast. I just don't understand. I really really really hope it's not my phone. The nearest Apple store is almost 3 hours away from me. I already sent my iPhone 4S to gazelle so I have NO backup. I really hope this is a software issue 😟

Sep 24, 2012 9:24 PM in response to yyhah

Nah, I haven't deactivated it yet. I didn't upgrade, I added a line and then am going to remove data package and make it a $9.99 ghost line until it falls off in April. Better than paying $750 😀


EDITED to ADD: One thought about slow loading apps that I just noticed here. I have two phones and an iPad. When I download an app on my new phone, it also loads on my other phone and ipad automatically. So perhaps the data speed is slowed based on numerous devices? Actually my download isn't TOO slow. It was comparable to my iPhone 4.

Sep 24, 2012 9:27 PM in response to tobifs

I live in the middle of nowhere MN. We are so remote that there is absolutely no reason for us to mess around with creating a secure connection. All of my other comps/devices connect just fine and I never had issues with iPhone 4. There is defintely something wrong with the iPhone 5. It will connect on occassion, but it is simply just OK when it is connected. It drops the signal a lot, and can't even find the signal half the time! Apple please tell me this is a simple fix and you are going to send a firmware/software update!

Sep 24, 2012 9:58 PM in response to tobifs

Apple - Fix this!!!!!!


Apple, THIS IS WHERE YOU NEED TO LOOK on iOS 6 regarding "WIFI Lockout"!!!!!!


When this happens (WIFI freezes up aka "WIFI Lockout") – you can not get on internet while using WIFI!!!!!


You could be in the middle of surfing or using any app that makes data calls based on DNS and suddenly you can go no where or do nothing!


Yea sure, you can restart the WIFI connection, but WHO wants to CONTINUALLY do that?????


Apple (or any curious iOS 6 user that wants to see my point), when this happens open up a browser before you reset, disconnect/reconnect WIFI ( I tried both safari and chrome ) and type type 74.125.227.144 (google) and then “go”. A google search page will come up and you will be able to execute a search. (of course any link you click on will not work as it is dependant on DNS resolution)


Non DNS traffic works so the issue is not the WIFI connection to the access point!


APPLE, FOCUS ON FIXING THIS DNS DATA ISSUE AND YOU WILL GET MANY PEOPLE OFF YOU BACK!!!!


I KNOW THIS IS NOT ALL OF THE PROBLEMS WITH iOS 6, BUT THIS IS A HUGE PROBLEM NOT BEING ABLE TO SURF OR GET DATA THE iOS 6 DEVICE IS REQUESTING!!!!!

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iPhone 5 wifi issues

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