iPhone 5 wifi issues

i bought new iphone 5s 32gb and i am have week wifi signal problem since first day.. please someone have a good idea to solve it. ?????

If Apple Support tells you to take the phone in for a replacement, do it. That's the only solution to a very specific wifi problem.

Hi Bossing,

Did you attempt doing a "hard reset"?, i.e. hold down Power Button AND Home Button at the same time until phone restarts. It helped my iphone 5s gold the same night I received it. Good Luck!!,

Juan

intuitionist

I did a hard reset plus everything I said above. Eventually the phone didn't connect at all (at work or at home) no matter how close I was to the router. Took it to the Apple Store after going the rounds with phone/online support. The phone worked perfectly in the store (which I figured would happen). The thing that convinced them of my case was that I took screen shots of what it was doing when it wouldn't connect at every wifi spot I was in. This "documentation" as they called it proved to them the problems I was having and they swapped the phone without an issue. New phone works flawlessly...so far!

Dear Bossing,

I am very glad you had the forsight to snap pictures of equipment faliure to function, and that we all are protected against defective equipment. I do hope you are enjoying you new iphone 5s, I know I am.

intuitionist

i have same issue - went to apple store; they did all their bells and whistles, said it was functioning properly according to them. The tech was nice, but it didn't solve the problem. My wife has the same phone, connects to every public wifi with full strength while mine doesn't connect at all unless we happen to be near the router.

Now I'm running up against my data plan limits because my phone rarely connects to wi-fi. I'd prefer them to swap out the phone because I know they won't pay any data overages...

The thing is about this wifi issue is it's the iPhone 5, never had a problem with my 3GS and still working. I can't seem to get this iPhone 5 to work anywhere else except at home which my speed test is very low. I've had 4 exchanges already and I'm sick of dealing with apple about it. They were trying to help and in the end the offered a 100 dollar credit in there store site which I never been able to get. Second they stopped emailing me back after I tryed. So it's frustrating knowing this all was a waste of time and as soon as my contract is up I'm never getting another iPhone. I just went iver my data limit and charged extra cause my wifi fails all the time. They don't care about the customer and no point wasting time to exchange it for a refurbished phone when mine was brand knew. Just a waste people just saying

Dear Megachiller,

If your iphone 5 is not getting decent wifi at home I would advise you to first perform a "hard reset", i.e. hold down the on/off button (upper right hand corner) AND the Home Button (fingerprint scanner) at the same time until the phone restarts. Let it restart completely, and check for wifi connectivity. Second, make sure your router is isolated (about three to five feet AWAY from anything electrical (we are testing, if it works you can then place it a little closer to other devices.) If need be you can try performing another hard reset, remember your iphone 5 works somewhere else, hence it has got to be your location at home.

You can even try to isolate the devices to a room where there are NO electrical equipment and then test your iphone. Let's remember wifi is completely dependant on distance wall materials, in other words if you live in a house that has any masonry exterior, or sheet metal on inside the roof, or anything of taht sort, that is what would be killing the signal coming from outside the house to your router and then weakly broadcasting to your phone.

I do hope these tips will give you a somewhat workable technique to allow you to enjoy your iphone 5 the way you expect it to. In my case the same afternoon that I received my iphone 5, I activated it and started noticing very poor wifi connectivity (I have got a killer Motorola Surfboard ac modem router, an Intellinet n access point they do sit close by though), and poor wifi nonetheless. I got online, went to apple's website, read some forums, and found that this poor wifi connectivity on iphone 5's is common to many users. People were doing all kind of things with ip addresses, changing routers, etc, etc. Until I found a comment explaining what worked for him. Guess what? Perform a "hard reset" and viola! It worked for me as soon as I did the "hard reset" the very first time. I do hope it works for you too.

Your iphone 5s gold enthusiat,

intuitionist aka Juan L. Blanco

Hey, I've done everything that is possible. Seems ok at home like I said but the any open wikis like shaw open never works or anywhere else proper. It says it's connected but spins forever if I try doin anything. So I've done hard resets and did everything I can it just sits and spins. My 3GS loves wifis and strong on them too. I believe it's a design flaw and hate paying for extra data when they told me the iPhone 5 was better than the rest lol. I'm just frustrated. 4 phones same issue but 3GS still better. I mean better with it connecting. I wish apple never abandoned me too. Talk to rep for a few hours trying to send data with it and they can't give an answer why

Guess what ???, after getting tired of all this wifi/iphone deal and tried ALL suggestions plus other things from myself, I stop resisting and changed my cel for an HTC one, WOW !!! this thing fly and has no issues connecting to wifi, 3G and LTE also shows more signal bars.

It was the same feeling when I left BB to turn to iPhone, I resisted a lot but finally did, who else experimented that?, leaving some kool items behind but getting others, no one win all, you have to sacrify something. This time I turned to a new plataform for me (android), which at the beggining seams to be some kind of plain compared with iOS but there are a lot of apps that complete the functionality for your specific needs.

The lesson of all this, I won't ever replace technology just promptly upgrading when there is a new release, instead will check comments from other people first, there are many online sites where you get reviews from users and see their real life performance with their toys, also will have in mind not to get stick to a certain brand or technology, try different ones, if in future apple fix and improve their issues I may considerit again, why not?

This is a reply to anyone who suggests turning off WPA2 - BAD ADVICE. 802.11n REQUIRES either wpa2 (not wpa), or no security at all, and I don't recommend no security

Most of the problems are with the powers mangament in idevices

Easy fix. Change two things on your router to keep wifi awake and going. Make the change for both bands if u have a dual band router:

DTIM=1

Beacon Inverval=50

Usually under advanced or professional settings

Don't go too low on beacon or make too much overhead.

WMM must be on for N

But u can turn off WMM APMD AND DLS. Both deal with power management. Killing those won't let a device use power management features in 802.11n :)

Unfortunately this was an easy fix. Too bad u had to get a droid

Hi All. I cant believe these issues have been going on for a good year now or close to. im mostly a troll now since ive orignially posted conclusions since day one of the roll out of Iphone 5 and experiened my own WiFi issues the same as everyone else here.

Long story short, i had a Netgear WAP device and couldnt connect, it came down to Netgear having to roll out a Firmware update and Iphone rolls out there to make it compatible

End of the day everyone, its a hardware issue between both devices which can generally get resolved by firmware updated of your router device

Failing that, go and buy a NEW WAP device that you know it works. If you have a same WAP device as someone and there's works but you're doesnt, i'd be placing a bed the firmware isnt the same.

Filing that, go and get your hands on an Iphone 5S as ive had no issues with that on my current WAP device since i updated firmware to it.

I had tried everything to get my wifi wofking on my iphone5. Scoured all the forums, played with router settings you name it. Today, as I was going to book an appt with the Apple Store for a look-see, I removed the phone case to look at the serial number ... voila! My wifi is working perfectly! I have NEVER had a wifi signal this strong on my phone since buying it. Hope this helps others:)

This is *** R I D I C U L O U S ***, Apple is aware of this problem and has shown a complete LACK OF RESPONSIBILITY with users, some of us have spent a lot of time and resources figuring out for possible solutions, not counting the inconvenience of having none or poor connectivity that sometimes push us to use carrier signal which ends in a cost. Users should not be limited to don't install a phone case or use specific and rare router configurations because a poor design, most of us are just simple users not networking Engineers, I tough we were in plug and play times, it's not user failure or responsibility, but it's complete mfg responsibility.

Apple Customer Support and their Engineers should find the fix and proactively notify us about it. This is a discussion that has more than 4500 posts and more than 1.2 million of views, can not believe that there is no one from their group putting attention to this.

Apple, if you are seing this, please don't drop the ball and put your geeks to work on this problem !!!

We are talking about a premium cost phone that deserve a premium customer support service.