Previous 1 12 13 14 15 16 Next 4,659 Replies Latest reply: Oct 29, 2014 11:58 PM by jasonb b Go to original post Branched to a new discussion.
  • driveline Level 1 Level 1

    My issue has been sorted by


    But when you reset you set up the phone

    Using CELLULAR OPTION ( don't set up using


    Then use set up as NEW PHONE and

    Not using back up etc!!

    It works fine now but will it last

    Please try and report back guys see

    If it works .

  • na3j nitsuj Level 1 Level 1

    My wifi finally works! I restored my iPhone 5 and opt out using iCloud. I'm just using the back up to iTunes options and not the iCloud back up and my wifi finally works. Try it and see it will work for you guys also.

  • tylajess Level 1 Level 1

    I reset my phone twice and used ITunes to set it up! But last time I used it (this morning Aus time) it still didn't work!

  • Shotzi21 Level 1 Level 1

    Same problem, WIFI issues!!! Connects to WIFI, then loses it. Then I connect and walk 10 feet away and back to no WIFI. This is really getting ridiculous. New iphone 5 and already WIFI and signal strength issues. My iphone 4 is fine and has been since day 1. Apple needs to address this issue or my phone 5 is going back!!

  • driveline Level 1 Level 1


    Please reset and use cellular option to

    Set up and don't use iTunes or any other

    Back up but USE NEW PHONE as your option

    For set up !!

    Try and see ! Hope it works!

    As you are in AUSTRALIA make sure

    Your phone is the right way up!!


  • driveline Level 1 Level 1

    Please try my method !

  • tylajess Level 1 Level 1

    Yes it's also been reset as a "new" phone, and when at the store setting up it was done on LTE as it wouldn't connect to their WiFi. Haha yes it was also the right way up!

  • AussieJack Level 1 Level 1

    I had great difficulty connecting to my WIFI with the new iPhone 5 and like many I tried every suggested solution with no success. My old iPhone4S had no problems with WIFI nor did my iPad 2 but even though the new iPhone 5 detected my WIFI it refused to connect. I ended up resetting my modem, creating new wireless passwords and finally the iPhone connected. Signal strength has been good, speeds are fine and it automatically reconnected when I got back home after going out for a short while.


    Now it could well be an issue if I try to connect onto a friends or family members network, I wouldn't be at all surprised if it came up as "unable to connect" so while the modem reset worked for me at home I'm not sure if it will connect elsewhere and obviously I can't expect that others reset their modems to suit me.


    Obviously this is a big issue and the fact that WIFI connection is not an insignificant issue I just wonder how it is that Apple didn't recognise this bug before they released the iPhone 5. I just wonder if Apple are more interested in getting the cash rolling in than they are with quality control. Its not just the WIFI mess, the Maps are a joke.


    Apple needs to get its act together and lift their game. Find a fix to the problems and release an update and don't wait until hundreds complain. Better still don't release the product until its working properly.

  • driveline Level 1 Level 1

    In that case definitely take it back

    To apple and ask them to test the wifi on

    The next one they give you before going back home for a barby lol!

  • tylajess Level 1 Level 1

    It's already back, sadly I don't have an apple store in my city so it can't be tested by professionals, but will definitely get the Telstra to look a it, before I take it home for a BBQ!  

  • driveline Level 1 Level 1

    Also find out if iphone 5 works in any

    Other part of Australia and then just move

    To where it works ! Afterall iphone is part of our

    Lives going by the launch video by Apple

    So we have to do all we can lol!!

  • William Rivas Level 5 Level 5

    tobifs wrote:


    My iPhone 5 connects to wifi networks and remembers them, but receives absolutely zero data through the network. LTE and 3G no problem... Off to the repair shop (after 3 hours of ownership...) or any ideas??

    Sorry for your trouble I have excellent performance on both my iPhone 5"s



  • Jctran Level 1 Level 1

    Top left is showing cellular icon while wifi is turned on and connected. iPhone 5 unresponsive to others wifi (WPA settings), works at home okay with my WEP setting. Connecting to my cousin wifi(Tried changing to WEP, WPA, open, and WPA2) was unsuccessful even though password was entered in correctly. So it got to be firmware related not hardware? It won't matter if I get return and get a new one?

  • driveline Level 1 Level 1

    I wonder if anyone who has updated ios6

    On other models is having problems?

    I have other models but haven't updated to

    Ios6 on them and no issues!!


    I had issues with iphone 5 which has ios6 but after

    Setting up with 3G option and as a NEW PHONE

    it's behaving better , now and again switches

    To 3G mode but wifi is better !

    But if I see a total wifi loss for a long

    While again I will ask for a refund

    As you have 14 days from purchase to

    Return etc but if they give a new one

    It will still have same issues surely?

  • AussieJack Level 1 Level 1

    There was a firmware update for my modem which I installed while I was trying to get the IP5 connected but updating the modem firmware did nothing in terms of a solution, it was only when I did a reset of the modem to factory settings did I finally get the IP5 to connect to the WIFI

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