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The age-old outgoing mail font problem

I've owned many Macs for over 25 years. For the last 10 of those years, I've had a major problem with how the outgoing Mail fonts in my emails are being received and viewed by PC recipients (of whom there are quite a few in the world, as we know).


I have read forum posts, messages and threads 'til I'm blue in the face.


At first, I solved the problem by inserting a full point (period) at the beginning of my signature and then starting to type the body of the email after that full point. That got round the problem... until in one upgrade, you couldn't delete text in a signature and if I tried to delete any text in an email create by using this workaround, the text would jump around in the email in a most bizarre way.


Luckily, for Snow Leopard, I found a thread about a brilliant plugin (Universal Mailer which you can download for free or, if you don't want a copyright statement, for a very small fee at: http://noware-it.zxq.net/) which meant I could set the outgoing Mail font to Verdana 10 and, when I received a reply to that email from a PC user, my message still showing as Verdana. Success.


Now that I've installed Mountain Lion, I'm back to trying to email Verdana and, when I receive a reply to said email, my email text appears in large, bold Times Roman. It makes my carefully laid out and formatted emails look truly awful.


I'm going to try the Universal Mailer plugin again and hope it does the trick, but.......


This is no surprise to Apple, it's been happening for years. Yet no-one from Apple has ever responded to any post about it, at least none that I've ever read. Nor has this age-old problem been sorted out. If a plugin can sort it out, why can't it be sorted out within Mail by Apple themselves?


Perhaps it's about time it was put right within Mail so that we wouldn't have to find a workaround.


Please Apple?

Posted on Sep 21, 2012 5:25 AM

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20 replies

Oct 14, 2013 9:45 AM in response to Nancy Seeger

Hi Nancy, Strange we're not seeing my responses to you here! I typed them from the browser of 1Password for iPad and can see them there but nowhere else! More weirdness...


Back to the issue. I was using Verdana 11 pt for both message and signature (although signature contains a PNG – prehaps thats throwing it out?). Going to increase both to 12pt for next one and keep an eye on it. Should the use points instead of pixels check box be ticked?

Oct 14, 2013 9:55 AM in response to RDH

I choose pixels - points are old school (I am a web designer, when I code HTML emails it's pixels for maximum compatibility.) Points will appear approximately 2 sizes larger than pixels. Outlook 2010 default I believe is 11 points.


I might be your PNG isn't helping matters - if you are having issue still you might want to check the GitHub page the developer maintains. I don't recall about the inline issues for images.

Nov 27, 2013 4:11 PM in response to RDH

Nancy is correct - UM is the only solution, although it sometimes gets confused as well, and I didn't really find it realiable enough. The only foolproof solution is to use Outlook for MAC. Sadly it is due to the whole mail signature problem that I don't use ANY of the MAC "Office" software and keep buying Office from Microsoft (sadly) - not just for myself but our whole company.


To me for Apple to say it's an MS problem rather than just fixing it is beyond comprehension. The upshot in our case is that MS gets $219 for a full suite of Office everytime our company hires a new employee.

The age-old outgoing mail font problem

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