Setting up Yahoo mail on iPhone 5--wants verification

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Level 1

29 points

Setting up Yahoo mail on iPhone 5--wants verification

I transferred from an iPhone 4 to the iPhone 5. So far so good (well, after ATT managed to activate it, which had to be done verbally and contrary to instructions in the box).

Anyway, I cannot set up my Yahoo mail. After inputting my password in Settings, the iPhone tells me that the account requires verification and to log in to www.yahoo.com. In order to do this you have to leave Settings and go to Safari, so I did and logged in to Yahoo. I have no idea why I did that because it changed nothing. I must be missing something here. Thoughts?

iMac 27", MacBook 13", MacBook Air 11", iPhone 4, Mac OS X (10.6.6)

Posted on Sep 21, 2012 2:38 PM

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Answer 1

razmee209

Level 10

191,316 points

Sep 21, 2012 2:54 PM in response to Katie Black

Contact yahoo. Try verifying on your computer.

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Answer 2

Katie Black Author

Level 1

29 points

Sep 21, 2012 3:02 PM in response to razmee209

I did sign in on both my phone and my computer. As for contacting Yahoo, have you ever tried that? They have absolutely nonexistent customer support!

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Answer 3

Katie Black Author

Level 1

29 points

Sep 21, 2012 3:49 PM in response to Katie Black

UPDATE: I'm now getting the error message that Yahoo's servers are busy and to try again later.

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Answer 4

razmee209

Level 10

191,316 points

Sep 21, 2012 3:50 PM in response to Katie Black

Yea theres another thread about yahoo server being down. Yahoo been notorious bad with their servers esp with IOS updates.

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Answer 5

Sep 21, 2012 4:01 PM in response to Katie Black

Yahoo mail is working on my iPad with iOS 6, but my iPhone 5?!

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Answer 6

Sekandar

Level 1

0 points

Sep 21, 2012 4:03 PM in response to htown1111

same here, worked on my 4 before activating my 5 at 10 am and ipad with ios6 works too

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Answer 7

Sep 21, 2012 4:05 PM in response to Sekandar

Yup, worked on my 4, too this morning

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Answer 8

Katie Black Author

Level 1

29 points

Sep 21, 2012 4:06 PM in response to Sekandar

I think it's just Yahoo's VERIFICATION server that's slow or down. Yahoo mail works for me on all devices configured before today.

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Answer 9

Sep 21, 2012 4:07 PM in response to Katie Black

I was having the same problem, and I found this work around on the yahoo site. It's not perfect, but atleast you can get your e-mail until Yahoo fixes the problem.

I just tried this and it worked for me:

Close the mail app on the iphone and go to a computer, sign in to your yahoo mail account and do the verification that it pops up. If there is no such thing that pops up then go back to your iphone and do the following:

1.) Delete the yahoo mail account on your iphone.

2.) Add mail account using "other" instead of "Yahoo!" and setup as IMAP account.

3.) Use the following information:

- username MUST include @yahoo.com at the end

- incoming server = imap.mail.yahoo.com

- outgoing server = smtp.mail.yahoo.com

- always retype your password

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Answer 10

Sep 21, 2012 4:10 PM in response to buckhead607

Yeah I saw that. But no more push with an IMAP account.

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Answer 11

mshao

Level 1

0 points

Sep 28, 2012 8:04 PM in response to buckhead607

Having "@yahoo.com" at the end of the username is really the key point to fix this problem! Thank you so much for your solution. I've spent so much time on this issue on the first day of getting my iphone 5...

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Answer 12

Sep 28, 2012 8:35 PM in response to Katie Black

I am having the same issue on my wife's iPhone 5 (white) too. I received my iPhone 5 (black) yesterday and it set up fine. Today my wife's arrived and I am having issues with her Yahoo account verification as well as making and receiving incoming calls. I can text fine with her cell but not much further than that. The only thing I did different in setting up our iphones was I did mine straight from phone and wifi while I connected my wife's to iTunes for setup.

I tried the troubleshooting techniques of resetting network and removing then reinstalling the sim card but neither solved the problem. I am mot sure why I cannot make or receive calls through our ATT service even though my new iPhone 5 works fine.

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Answer 13

Sep 28, 2012 9:23 PM in response to Katie Black

HEY!!! I JUST SOLVED THE ISSUE FOR BOTH LACK OR SENDING AND RECEIVING CALLS AS WELL AS THE YAHOO VERIFICATION ISSUE. I WENT IN MY WIFE'S PHONE AND RESET TO FACTORY DEFAULT SETTINGS DELETING EVERYTHING TO THE WAY IT WAS FIVE HOURS AGO WHEN I PULLED IT OUT OF THE BOX. THEN I WENT THROUGH THE START UP PROCESS AGAIN BUT THIS TIME I SET IT UP LIKE I DID WITH MY IPHONE 5 YESTERDAY BY WIFI SETUP ONLY AND NOT CONNECTING TO ITUNES. EVERYTHING WORKS FINE NOW.

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Answer 14

Oct 20, 2012 6:03 PM in response to Katie Black

The methods described in these threads did not work for me after deleting the mail account settings and creating an Other Account and entering the POP mail server settings for my Yahoo business account, however I did discover another method to correct the problem.

The problem is that the Yahoo servers could not verify the iPhone 5 as an authorized device. I downloaded the Yahoo app and used it to verify the device. When you first enter your username and password, it will reset those fields and provide a verification box of letters and numbers. Enter that information (AND THE USERNAME AND PASSWORD again). This completes the verification process and Mail will work with your Yahoo account.

If you have regular Yahoo mail, you can continue to use the Yahoo app as well as Mail. Unfortunately for me, business accounts are not supported in the Yahoo app, but the Mail app still made the connection and downloaded all of the email on the server and became functional as expected, using my original POP settings.

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Answer 15

wilder27

Level 1

0 points

Oct 28, 2012 9:17 AM in response to epicollector

Hey, thank you, this just restored my yahoo account the way it is supposed to work!

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