iPhone5 bluetooth not working

Bluetooth in iPhone 5 is not working. It is not recognizing the bluetooth devices even though its turned on.

iPhone 5, iOS 6

Posted on Sep 21, 2012 7:04 PM

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605 replies

Dec 30, 2012 10:49 AM in response to irila

You are outside of your 90 day free support window which is why they are try to sell you AppleCare, which would extend it to 2 years rather than charging for the call.


If you have the exact same problem go here: http://www.apple.com/feedback/iphone.html and post the details of your problem. The more information Apple's engineers can get the faster they can find a solution.

Dec 30, 2012 10:56 AM in response to deggie

The phone is 3 months old!!! I also have warranty for 1 year, don't I? However as I've been notified since it's a tech issue I can't exchange the phone for a new one that (hopefully) would work properly as a brand new phone should. What problems related to technology are not tech problems??? Is it too much to expect to be able to use the phone for longer then 3 months? Oh, as I've been typing this message my iphone has finally found and paired with my jambox. It took me only 4 hours and wasted morning.

Dec 30, 2012 10:59 AM in response to irila

Guessing that you did not even so much as glance at your warranty, you get 90 days free telephone support and a 1 year warranty for manufacturing defects. AppleCare extends both to 2 years.


I have an iPhone 5 with 6.0.2 and it pairs with my jambox with no issue. It is possible you have an antenna/chipset issue. Make a Genius Bar appointment at your nearest Apple Store and have it looked at.

Dec 30, 2012 11:14 AM in response to deggie

I did bother to glance! If apple is only responsible for manufacturing defects that would (I assume) be aparent immideately then what's the point to have a "1 year" warranty?? Again, as I assume, the problems can appear later after seemingly working properly in the beginning and still be manufacturing defects. So, again, why would I pay for any kind of plan, if the phone is 3 months old and not working properly??

Dec 31, 2012 6:31 AM in response to praveenkay

I had the same problem to connect to my car (Volvo XC60) via BT from my iPhone 5. I had previously an iPhone 4 and I created my new iPhone 5 via a restore from my iPhone 4 that I had connected to my XC60 working perfectly.


What I did was the following;

1. Renamed my new iPhone 5 so that the names not were in conflict with the old one,

2. I deleted all BT connections in my car,

2. Search for my iPhone 5 again in my car and when the phone was detected I just followed the instructions and added my new phone to my car


/ Z

Dec 31, 2012 12:13 PM in response to Zmirre

I am having an issue in my new infiniti, It streams music fine via bluetooth, I can place a call, but when a call comes in, the audio is not transferred to the car. Did alot of searching, looks like its a known issue with the new iphone 5 bluetooth chipst. This to me would qualify as a manufacturing defect! Apple is known for this kind of garbage. I have had an iphone since the original, but getting tired of these issues.

Dec 31, 2012 4:05 PM in response to Brian Brady

You can do a Google search for anything issues and get thousands of hits. If this was the way everything was judged then nothing works.


If it is a chipset problem then it would NOT work at all with my BMW, one friends Lexus, another's Mercedes-Benz, another's Camaro SS, etc. If you do sift through the many posts (and BT connections always have trouble posts no matter which companies device) this time appears to be with Nissan, Infiniti (owned by Nissan, same BT connectivity), Mazda, Honda and Acura (again, same corporate entity for the last two).


I know that Honda and Mazda use BT from the same company, wonder if Nissan also does? Hopefully this won't be a hardware problem at all but a firmware issue that can be solved between both companies. But it always helps the engineers to have lots of info. Add yours here: http://www.apple.com/feedback/iphone.html

Dec 31, 2012 4:39 PM in response to deggie

Sure, I really will never understand people's obsession with defending apple. I love their products but when they have an issue it should be addressed. Apple is well known for not admitting issues and many people are told its their issue, they did something wrong, etc and then months later apple admits they had an issue. I'm guessing you think apple maps is great too

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iPhone5 bluetooth not working

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