Iphone 5 Camera not working overheating

I am having the same problem. My Iphone 5 is also Verizon and shipped by Fedex. I am on the phone with Apple support, problem is still unsolved

Yeah, it was definatly a hardware problem for me. I went to the Verizon store and they immediatly said to call customer care to replace it, and that some iPhones come broken out of the box. I forget what he said but there was some term for that. It seems like a common thing if you look on youtube it happens to about every generation on the iPhone. Maybe your problem is different from mine, but this is what happened to me http://www.youtube.com/watch?v=WvGTC891Zo

Out of the box mine have a little scratch, a rattle, and a broken front facing camera. If you have this problem just go to your carrier.

I have no idea why but mine has started working. I did a restore and I have not had a problem since. The pink banding and freezing had actually stopped before I did the restore too. 😕

Iphone 5 over heating (too hot to handle)

Even with no aps or programs operating the phone becomes too hot to hold.

I spoke with Apple on the over heating issue. Even after restoring per instructions, the too hot to handle issue persists, which means it's hardware and not software related. You are then presented with two options.

Option A: Apple charges you to have a replacement phone sent, $29.99 (2-3 days)

Option B: they send you an empty box (2-3 days), you put your defective over heating phone in the box and send it back to them for a replacement to arrive (7-10 days)

Option C: They wouldn't entertain an Option C where they send me a new phone free of charge, and the old one is sent back in the box.

My lingering question is whether or not the phone will burst into flames in a contained shipping box? X)

iam also just got my iphone 5 out the box and the sam problem with the camera.

someone tried to replace the front camera with the flex cable?

i ordered this one:http://www.ebay.com/itm/iPhone-5-Proximity-Sensor-Light-Motion-Front-Facing-Came ra-Cam-Flex-Cable-Parts-/181008689897?pt=LH_DefaultDomain_0&hash=item2a24f56ae9

i will update if the replacement helped.

P.S: why Apple still not comeout with a solution?

Ok some update:

I also had the same problem with my new iPhone. The camera app remained frozen in the shutter, it worked once, but then I switched to HDR and it became frozen again. The brief moment it worked I could notice that the flash was also badly synchronized, the pictures looked greyish. This is a joke, how can a company like apple let this malfuncioning devices go out from factories. I feel very disappointed.

I took it to my carrier and now I have to wait 10 days to have my phone. 10 days without phone line. I was tempted to ask for a Samsung Galaxy.

😠 a very disappointed long time client.

Same problem with my iPhone 5 iOS 6.1, I try to take a photo but the screen when the shutter opens still all the time and I can't take a photo! Apple fix it please!!!!!!

hello..i have the same problem with my iphone 5 right now..I just bought it then after unboxing camera doesnt work...it has shutter closed and now its black..does your iphone 5 right now working already?please anyone?i need HELP on how to resolve this 😢

I had the same problem and resolved it my simultaneously pressing the power and home button. This will put the phone on DFU mode and clears the hardware settings!

Email me at marvin.punsalan@gmail.com if this also works for you!

Oooopppsss after a while, the camera goes kaput again. 😟 so no, this isn't the final solution. Will update you all once I am able to sort it out.

Ok, got it working again. This is what I did this time.

The objective is to restore the phone's firmware, so it is important that you back up all your data before doing the iphone restore. Once firmware have been restored, you can then put back all your files by doing the normal "restore from backup" procedure.

This is what I did:

1. Restarted the phone on DFU Mode. Plug in your iphone to your laptop and fire up itunes. Simultatneously, press the reset/power button and the home button. This will restart your phone. Once it turned off, release the reset/power button but keep on pressing the home button. On itunes, it should detect your iphone needing to be restored. Release the home button and do the normal ios/firmware restore procedures.

2. Once restored, restore your data by doing the "restore from backup". it should have your camera already working once completed.

Again, this worked for me, and it may or may not work for you. I am still observing my phone as I just recently had it restored after twice of having a corrupted camera!

Good luck!

I bought a iPhone 5, in India, and have the same problem. Camera is not working. Shutter just does not open. Not sure if this is a software / hardware problem. Tried all suggestions given in this thread. No luck!

Planning to go back to the store (Reliance Digital) and get it replaced. 😟 i am a big fan of Apple products and did not face any issue till now. This is a first.

i dont believe my luck! I Brought my iphone 5 for £529 in april and came in last week because there was a fault with the camera lense - it was changed last week NOW - IVE GOT THE SAME PROBLEM AGAIN WITH THE NEW PHONE! CAMERA GOING FUZZY AGAIN!!!! IT COSTS ME ALOT IN petrol to come to manchester and this is twice in 1 week! i will change it once more but if it happens again, I'm gonna want my money back!!