iPhone 5 Microphone not working?

Hey all!

Turning off the noise canceling feature worked! But in noisy environments, the voice is more clear when this feature is on.

It is great that after the new iOS, we can manually turn the feature on and off.

now it really weird , after turning the noise reduction off it worked fine for a couple of days and suddenly the mic stopped working during calls again.

then suddenly too it worked once more.

now it is working but i dont understand what is happening

I just had same problem, but it happened after upgrade to iOS 7.03. I went to apple store, and was asked for some 268 + tax to replace the device. I just felt being ripped off by apple horrible iOS 7.03. I hope some engineers to fix this iOS microphone issue. Any one know new trick please post. Thanks

I've got the same exact problem. Just upgraded again to iOS 7.03, and my iPhone 5 speakerphone mic does not work. I've read several other posts that suggest reseting General Settings can help, but it didn't work for me.

Hey all,

Go to apple and get a replacement as i did, the mic issue cant be solved it is a hardware problem

And if anything works for you it will be temporarily and the mic will stop again.

Go get a replacement .

Thanks,

Same problem, my iPhone5 speakerphone mic and Siri don't function. I tried the numerous reset suggestions, and after a few days of effort the mic worked for half a day, but then it failed again. I do not think the reset suggestions yelid any real results, it's more of a lucky break if it appears as a fix.

Took the phone to see an Apple Genius today and they say the phone is defective and needs to be replaced. My phone is out of Applecare warantee, but purchased from eBay/Gazelle less than 30 days ago, and paid for by PayPal/AMEX, so back it goes...

Guys, I spent quite a bit of time trying to figure out what causes the muffled sound during call. I have been recording my own voice using TapeACall app and also calling my own number which goes into Voicemail so I can make a recording. The one position that clearly degrades the audio significantly is if I lie down and turn even slightly to the right. In this position, the further I hold the handset away from the mouth the worse the voice gets which is not the case if I am sitting upright or standing. So I have made many recordings while lying down and turning to the right as evidence to be able to go to Telstra, my phone company today and have a final attempt at a third handset. If they allow me to cancel my 24 months contract that is ideal for me but otherwise I am selling the unit and moving on to a non Apple product asap. After having used 7 smartphones in the last few years it would be stupidity and unsatisfying to be holding a $1000 phone that can't even produce acceptable call quality which by the way my $50 Nokia 301 is excellent at. Lets see.

Saileshz,

That's exactly what I thought: A 50 years old microphone has less issues than this, but the microphone is fine!

I would have given you the solution but my posts were automatically removed as soon as I started giving others the link to mine, so here it goes: I found exactly that, and at first I thought the phone was stupid by using the motion sensor somehow, and yet not using it to switch to speaker mode when upside down, or when the proximity sensor switches the screen back on - which means you are away from the phone; away enough to turn the noise reduction off, which IS what is bothering you.

You'll see: you are right handed. If you switched hands, you'll see the phone fails when you turn your head left, not right. And the position relative to the floor is not the issue, the problem is the wall, the pillow, the chair, or whatever is behind you, makes your voice to bounce on theim and enter through the -very sensible- back microphone.

The back microphone is the one used to pick up noise, and "noise" is everything that enters through that microphone, because usually the voice enters through the front mic mostly.

So your iPhone is considering your voice as "noise", and cancelling it out. The problem is since the noise reduction feature requires more info than that to work properly -position of sound sources, objects around and their position or sound tight earbuds with embedded microphones in them, etc. - and it was announced as a big deal… the feature is not being kept OFF by default, as I think it should be: This is not a feature, but a pain in the ax, that annoys you more often than the times you acctually need it.

In order to fix it, you just go to accessibility and turn on the hearing aid. That will turn off the noise cancelling feature, to pick up more sounds - or in other words, for stop filtering the sound picked up by the great microphone.

I'd say keep the phone. The blame is on the marketing team, for blowing features our of proportion, not on the unit. Any other phone has mores issues than this. Others wouldn't replace the phone or give you the support Apple does.

good luck.

i have the same exactly problem

the deferent that the problem happend to me after 3 monthes of using my

iphone 5

the weard thing that when i use the speaker thay told me that the voice is good and when i turne off the speaker the voice go bad

the voice memo is'nt bad but it's olso is'nt good (as apple product)

i go to seller and he told me that there is no warranty

what i must do to get my iphone fixed??

you wil not beleve me if i said that turning ON the noise cancelling feature maks the sound better alittle bit

but that what happend

i think apple shuld solve the problem in the next ios update or it will lose alot of it's customers and fans

Well, I would believe what you inteded to say, but not what you actually said.

There's no "noise cancelling" to turn on.

What you turn on is the "Hearing Aid Mode", which actually TURNS OFF the noise cancelling.

Basically the noise cancelling feature is a pain more times than it helps, but because it was a marketing point, it was left anyway, and a buried hidden option turns it off, named as another feature. Genius. That way only people who really dug into it, finds out how to fix it. And when I say "only the ones who find out" it's with proofs: I went to a few topics talking about this issue and gave them the reasons and solution, and my posts were removed. So only if you find it by yourself you'd be able to fix it. Marketing born, marketing driven, marketing covered up.

Yes there is NOISE CANCELLING

go to settings-general-accessibility

In the tap (hearing) you will find 5 options

Hearing aids

Subtitles...

LED Flash....

Mono audio

PHONE NOISE CANCELATION

And it's controllable but if you turne on the hearing aid it become uncontrollable

I don't understand the different between (turning on the hearing aid) and (turning off the phone noise cancelation)

BUT for now the bothe options didn't solve the problem

Turning ON the phone noise bla bla bla, solve the problem temporarily but not for ever the problem back and nothing until now solve it neither hearing aid or noise cancel

What I must try now???

Because the problem annoying me so much and I can't make calls in my new brand intelligent smart .... iPhone5

At last thank you applxperience very much for your concerning my issue

Mine sometimes works and sometimes doesn't, I have no idea what it is, waranty is still valid but, cosmetically, it's pretty damaged I'm not so sure they will replace it. In a call it works fine but when I switch to speaker the other person does not hear me, also Snap Chat, front camera video, Siri don't work. Luckily the Voice Recorder still works, and I really need that.

Apple must do something about this problem

Same problem, still working randomly. Most of the time not working in any apple app, always working in recorder pro