I've had my IPhone5 64g for 11 months.....heating up.........battery drainage I notice dwhen it was new..........took in into "Genius" and the gave me the software excuse and shut off app's excuse.........I bought into it and lived with the phone for months............
.........lately it was crapping out after 3-4 hours usage............also it warmed up easily..........took it in again and they replaced the battery and told me to reset it..............still with new battery it was draining like a bathtub...............took it in again and they game me the same run around, "it's either battery or software, phone should be reset and setup as new device" blah, blah, blah.....................so reluctantly I took it home and did full reset with deleting phone, set up as new device...........same problem..................now I went in again (3 times in one week) my battery had drained on stand by in 3 hours....................they tried to give me the software, usage bs again, I decided to put my foot down and say the devise was defective, without admitting that it was, even when I pressed them that is was................they replaced the phone..............
...........the problem with their "diagnosis" software is that it can not possibly detect all the the usage factors.........only people who use the thing can.........my new phone is at 59% after 11hr 14min of standby and 3hrs 38min of usages...........and wow I never knew a IPhone5 could run this cool even with various app's running............
..........instead of returning it to their factory if only they really tried using it and experiencing the same problems I have the last few months, they would realize that SOME IPHONE5'S ARE DEFECTIVE.............