Previous 1 2 3 Next 69 Replies Latest reply: Mar 25, 2014 1:31 PM by BecciWalter
paepaega Level 1 Level 1

Hi,

 

I have updated my iPhone to iOS 6. The problem it keeps asking for my apple id password. I can either click cancel or fill the password, it works just fine but will pop up again. First I tought it was related to one specific app (LINE by NAVER) but not always. I have tried google for answer but had no luck. Any idea? I deleted the LINE app, and reinstalled. I even restored the phone but nothing helped.

Solved by Lillerz on Sep 27, 2012 8:45 AM Solved

I might have a solution to this as I had been getting the same problem and it seems to have stopped now. I think Apple might have changed the minimum requirements for users' Apple ID passwords. My old password consisted of only lower case letters. When I went to sign in with my old password on the webpage - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/266/wa/directToSignIn ?wosid=JM0krXkcNbqVwfqQKTtQA0&localang=en_US) it told me that my account had been locked (or similar wording) because I had entered the wrong password too many times. I had been entering my password consisting of just lower case letters.

 

When I reset my password and was prompted for a new one, I discovered that passwords must have at least 8 characters, including at least one capital and one number. I have changed my password to fit the new requirements. When I received the pop up on my iPhone I entered my new password and haven't been prompted for it again since.

 

Hope this helps.

Reply by paepaega on Nov 6, 2012 2:45 AM Helpful

After more than a month since the problem began, I've just noticed today that my problem has been solved. I have updated to iOS 6.0.1 first, I checked by launced LINE app, the problem persisted. I updated LINE yesterday to the newest version, launced, the problem persisted. I was devastated that my problem has been ignored.

 

However, today, after using my phone for a few hours, I've noticed that the phone stopped asking for my Apple ID password. Weird. I checked by closing LINE app and relaunching it 3 times. No more asking for password!!! Hope everyone who was facing the same problem as mine has resolved the problem too.

All replies

  • GonGan Level 1 Level 1

    me too. I thought it was just from LINE messenger.

    I already restore my iphone twice. and still doesn't change it.

  • TZman Level 1 Level 1

    Same problem here.  I've tried signing out of that apple id in Settings/iCloud and Settings/iTunes and App Stores but it still keeps popping up periodically.  I've reset the phone several times to no avail.  Very frustrating!!

     

    Please help!

  • lexw Level 1 Level 1

    Same problem here on an iPad. I keep getting a request for my password, and it says it is not correct. I cancel, and it's fine. But it will show up again later. Strange bug.

  • Aik_S Level 1 Level 1

    It happened to me too! First it's inside LINE application, but now it keeps asking anywhere everytime I unlock my iPhone for using any application or even home page.

    It's gettig very frustrated especially when it pops up when i'm in the middle of something (eg. typing)

    i'm not sure if it's really iOS6 issue but for god sake please fix it! I cant downgrade anything cause i'm not jailbreaking my phone and never will do!

     

    Note: I use the same Apple ID with total 5 devices.. 4 of them have LINE but only one (my iPhone 4s) keeps asking this windows! (i got iPhone 4s, iPad 3, iPad 2, iPod touch 4 and ipod touch 2 (no LINE on this one)

  • Lillerz Level 1 Level 1

    I might have a solution to this as I had been getting the same problem and it seems to have stopped now. I think Apple might have changed the minimum requirements for users' Apple ID passwords. My old password consisted of only lower case letters. When I went to sign in with my old password on the webpage - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/266/wa/directToSignIn ?wosid=JM0krXkcNbqVwfqQKTtQA0&localang=en_US) it told me that my account had been locked (or similar wording) because I had entered the wrong password too many times. I had been entering my password consisting of just lower case letters.

     

    When I reset my password and was prompted for a new one, I discovered that passwords must have at least 8 characters, including at least one capital and one number. I have changed my password to fit the new requirements. When I received the pop up on my iPhone I entered my new password and haven't been prompted for it again since.

     

    Hope this helps.

  • paepaega Level 1 Level 1

    WOW!! I've chaned my password according to your recommendation and it works (for now but I keep my fingers crossed.) This is a big step because I have been using this password forever.

  • paepaega Level 1 Level 1

    Sorry, even after I've changed my password, the problem has gone away for just a while, then it came back. This is really annoying!!!

  • TZman Level 1 Level 1

    Thanks for attempting to correct, but my password satisfies the strong password requirements. This solution did not work for me.

  • Makyc Level 1 Level 1

    Me face the same problem when I changed my device to iPhone 5 & reinstalled the Line application.  I'm sure the problem is related to the Line application.  I'm very frustrated till I deleted the Liine application, my iPhone 5 is back to normal now!

  • iherdian Level 1 Level 1

    I too have the same problem. Although I notice that many also suffer from this issue ('iPhone keeps asking for Apple ID password') and some can be fixed by resuming download or signing out of App Store,  ours definitely have something to do with the LINE app and so far the methods put forward to remedy do not work.

     

    And after doing some googling, looks like it has been confirmed by the NAVER team that such a bug exists (http://lineblog.naver.jp/archives/18134862.html) and they are currently working on a fix. I guess all we can do now is just wait for the fix to be released.

     

    If anyone suffers from the same problem and it could be traced to the LINE app, I suggest not trying to backup and restore or reinstalling the app. I've tried both and neither works.

  • TZman Level 1 Level 1

    Actually I don't have any applications by Naver installed on my iPhone, including the LINE app. I don't know what is causing the recurring pop-up asking to enter my Apple ID password, but in my case it has nothing to do with a Naver apication or LINE, since it has never been installed. .

     

    Any other ideas?  I'm thinking about restoring to an old backup in an effort to eliminate this bug.  It's getting really annoying!

     

    Thanks!

    TZ

  • carlokun Level 1 Level 1

    same problem,

    please find a solution,

    this is annoying

    thanks

    c

  • swp_art Level 1 Level 1

    This is a problem with line application. I have use iphone and other device for many years. But never see a problem like this. It make me mad. I want u to screen the application before sell in appstore.Until now line is up to ver.3.1.2 but this problem is still here. This application is suck.

  • KristaLeighty Level 1 Level 1

    Ive had the same problem as well. It asks for my apple ID and password and when I put it in it pop it up again with someone eles email address in the apple ID.. and even if i press cancel each time it pops up someone else ID and it does it like 10 times before it ever actually stops.. Im getting very frustrated and really wishing I wouldnt have updated my phone now!

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