You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5 flash of camera does not work right

i have a problem with the camera of iPhone5. If I want make a photo in a dark room with flash, the flash appears to short and after the flash is out, the cam makes the photo and so my photo is only black. Have someone else this problem? Is this a software or a hardware problem?

iPhone 5, iOS 6

Posted on Sep 24, 2012 7:32 AM

Reply
97 replies

Oct 22, 2012 7:38 PM in response to OnurYilm

I'm on my 3rd iphone5!! I dropped the first one after 3 days and thought that's why my flash didn't work. I got it replaced and it happened to the new phone, got that one replaced and now it's happened to my newest one and I've only had it since Friday... No point in getting another one. I'm going to try the reboot and hope for the best!

Oct 22, 2012 9:57 PM in response to Jkc125

I just tried downloading another camera app if the flash timing was off there too (not gonna mention the name, dont want to seem like I'm pimping them) - it worked fine with the other app, so I tried the native camera app, and the flash worked fine there too.


I suspect it might be a temporary fix, so I'll try again in a few hours, tomorrow morning, and tomorrow evening.


For the record, it's approx 1 AM in the eastern time zone as I write this.

Oct 23, 2012 5:47 AM in response to zepeddaaa

I did the reset settings and restored from the backup from when I upgraded to the 5 from the 4 and have had no problems since. Anyone who went through 3 iPhones is wasting their time. All you has to do was follow my instructions who were given to me from an intelligent apple rep who knew of this issue when the 4s came out also, just not as widespread. Anyway just reset to factory settings and restore. Bam glad someone listened :) saved time and gas and frustration of swapping out your phones.

Oct 23, 2012 4:04 PM in response to Karl in Shanghai

I tested my phone out again today, and it was working fine around 130 PM, so I cancelled the support call I had scheduled with Apple.


Then a couple hours later, it stopped working again, so I scheduled a new call.


Right before the call, I tried it again, and it worked.


argh.


I went ahead with the call, and she suggested resetting the settings on my phone, and if that didnt work, wipe it and restore from a backup.


They're going to call me back tomorrow night to see if that worked, so hopefully they'll have something better to suggest if this doesn't work.

iPhone 5 flash of camera does not work right

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.