iPhone 5 time and date issues

So, I activated my vzw iPhone5 Saturday. Very much enjoying it. Woke up yesterday and was very confused because my phone thought it was 8/26/12 and 30 minutes later than the actual time. I reset network settings and it self resolved...until this morning. I woke up and looked at my phone and had a melt down because my alarm never went off. I hurriedly got ready and looked at the microwave as I ran out, and it was 30 minutes earlier than my iPhone said.

My iPhone apparently is doing something weird and reverting to 8/26/12 + 30 minutes while I (and it) sleep. It throws off iMessage and I'm sure the rest of the date/time dependent apps, so I've turned off the automatic time setting for now, and its fine now (so far lol). But I would like to know what the real issue is if possible!?! Is it my phone? VZW? Does it matter?


Thanks in advance :0)

iPhone 5, iOS 6

Posted on Sep 24, 2012 12:22 PM

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742 replies

Oct 20, 2012 1:13 PM in response to CWatsonJr

Just checking back in from southern Illinois on time date issue. Since I toggled LTE off I've had no problems. Only been 2 days tho. My son did confirm today that his new Samsung G3 has the same problem so just more evidence that its a Verizon issue. Come on Verizon, you expect me to pay my bill on time so we should be able to expect you to provide us with the service we are paying dearly for!

Oct 20, 2012 4:06 PM in response to venghous1

Well I've tried everything else and nothing has worked...


I went with Verizon specifically because of their LTE availability even though I dont have sufficient coverage at home for voice and had to BUY a network extender to make of for this spot in their network which, by the way, is shown as full service on their coverage map


...My LTE is now set to OFF


...now we wait :-/

Oct 20, 2012 4:22 PM in response to venghous1

We spent the day running errands in the San Fernando and Santa Clarita valleys (both in Los Angeles County) and every time I looked at my phone I was on 3G. We were driving home on the 126, entered Ventura County and my phone switched to LTE (you can see the cell towers on the south side of the riverbed) and my phone didn't even hiccup... date and time stayed the same. I got home and my phone switched to my Wi-Fi (DSL from AT&T) and it still stayed the same. I sent a test text message (because that is when I usually discovered the problem, in sending a text message) to my wife and it was a-okay!


Is this a glimmer of hope for SoCal? As I said earlier, I haven't had a problem since early October - I am hoping that isn't just a coincidence.

Oct 20, 2012 6:25 PM in response to Hyperyellow

So I mentioned yesterday that my phone had gone 24 hours without changing when I set it to not update automatically. Then people mentioned their phones had stopped getting messed up, and I thought maybe Verizon had fixed the towers nearby. So I changed it back to automatic updates last night. Just now I looked at my phone and it thinks it is September 20, 6:04 AM instead of October, 8:24 PM. So to be exact, the time and date is now 30 days, 14 hours, and 8 seconds in the past when compared to my computer's clock which is automatically updated through the internet.

Oct 20, 2012 6:31 PM in response to Hyperyellow

Ok, I have been at home in Mahomet, IL all day today with LTE on while connceted to my home WiFi. The time and date have been fine all day. Just now (current time 8:20pm Oct 20th) for no reason my phone time and date switched to 6:05am Sept. 20th. My phone has been in the kitchen all day with a full cell signal, while at the same time connected to home Wifi. This problem seems to be impossible to trouble shoot!

Oct 20, 2012 7:24 PM in response to Hyperyellow

I just spent an hour on the phone with Verizon and have discovered that Technical Support and the Help Desk are two separate entities with different ticket number systems and they don't talk to each other...


According to VZW Technical Support, Verizons role in this is that they have a master ticket open with Apple which means they are doing nothing but waiting for Apple to fix it.


I was told that they don't need to attach any more ticket numbers together because it has been established as a known issue... (apparently a known issue that they don't plan to address)


The silver lining is I did get my data charges removed from my bill so that at least cut my cell bill in half; however, I have a phone that sometimes works... sometimes doesn't.


I have had to buy an alarm clock, fill out and carry around a paper calendar and apologize in advance to all my friends and family for not responding to their messages because I sometimes don't receive them as well as get razzed by all my friends with Droids or AT&T about my poor choices in life.


I'm so over this issue... Every time I notice my time/date has changed I just get angry now. If they were working on it I could maintain my patience and understanding but to just sit back and wait for another company to fix it seems completely unreasonable.

Oct 21, 2012 10:10 AM in response to Builder1

Nothing new to add here, I'm having the same issue. It started about 4 days ago.


About once a day, the date and time will get all crazy and go back to as much as an entire day. I first noticed it because my "do not disturb" kept turning on thinking it was the middle of the night. Very frustrating because I was missing important calls. Turning the phone on/off or turning automatic setting on/off will only temporarily fix it.


I'm afraid one day the alarm won't go off. I started using a separate alarm clock.


iPhone 5, Verizon, Los Angeles.

Oct 21, 2012 11:42 AM in response to Big P

So it seems very obvious by viewing the last couple pages of this thread that this is defeinatly a network issue in central Illinois, specifically the Champaign-Bloomington-Decatur Triangle. When I spoke to Verizon a week ago, she told me that the "Springfield" network covers most of central Illinois. I hope Verizon techs are reading this thread, especially the last few days. It seems many of us have been able to pin-point out problems down to very specific geographic regions and specific times.

Oct 21, 2012 4:19 PM in response to Rollie66

It is making me mad too...mine has done it twice already today. It started about a week ago, and I have had the phone since the release day....I did notice however about 3 weeks ago that my clock would be 2 minutes slow in the morning and catch back up at the end of the afternoon which I thought was weird. Incase Verizon techs are reading this I am in the Mount Pleasant/Midland/Bay City Michigan area. Is anyone else in Michigan having this issue? If this continues I am going to call and complain. Luckily it has not made me late for work as I have begun using an old school alarm clock. My husband, however has not been so lucky. He slept though his classes last week becuase his phone clock reset to midnight and did not wake him up.

Oct 21, 2012 5:06 PM in response to Builder1

Well I just started having this problem yesterday after about 3 weeks with my iPhone 5 now. I was almost late to work this morning because of it. I live in Springfield, IL and never had an issue until now. So I don't know if maybe they did maintenance on the LTE tower here or what that caused the date time settings to be off. As I said it worked perfectly fine on this tower until just recently. This leads me to believe that there is possibly an issue with people not settings things correctly for a tower during maintenance or something of that sort.

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iPhone 5 time and date issues

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