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Hyperyellow Author

Level 1

2 points

iPhone 5 time and date issues

So, I activated my vzw iPhone5 Saturday. Very much enjoying it. Woke up yesterday and was very confused because my phone thought it was 8/26/12 and 30 minutes later than the actual time. I reset network settings and it self resolved...until this morning. I woke up and looked at my phone and had a melt down because my alarm never went off. I hurriedly got ready and looked at the microwave as I ran out, and it was 30 minutes earlier than my iPhone said.

My iPhone apparently is doing something weird and reverting to 8/26/12 + 30 minutes while I (and it) sleep. It throws off iMessage and I'm sure the rest of the date/time dependent apps, so I've turned off the automatic time setting for now, and its fine now (so far lol). But I would like to know what the real issue is if possible!?! Is it my phone? VZW? Does it matter?

Thanks in advance :0)

iPhone 5, iOS 6

Posted on Sep 24, 2012 12:22 PM

742 replies

Sep 26, 2012 1:09 AM in response to Hyperyellow

It does seem like Verizon is the common cause of this problem

Hyperyellow Author

Level 1

2 points

Sep 26, 2012 7:12 AM in response to Rockyrikoko

Hi guys...

Haven't heard back from Apple yet, but I seem to have fixed the problem:

I backed up my phone to iTunes on my iMac, restored to factory settings via iTunes, then reinstalled the backup to the phone.

The time change issue (which has occurred every night so far) did NOT occur last night. My alarm went off when it was supposed to! Yay! Lol.

Ill let you know if I hear from Apple or if I run into the issue again.

Let me know if it works for you...:0)

Sep 26, 2012 8:06 AM in response to Hyperyellow

Thanks, I will try when I get home. I have left it on manual and it seems ok. Question though, if I switch to automatic, go to a different time zone, will it change the times of my appointments on my calendar? My whole family uses the calendar, so I can't have that changing just because I'm out of town. Thanks for the help!

Sep 26, 2012 8:15 AM in response to Hyperyellow

This has not fixed my issue, After talking to apple I did a restore and set up the phone as new and the issue is still happening for me. Time goes to some weird AM hour and August 24th. Verry Verry Frustrating!!!!!

Willy777

Level 1

0 points

Sep 26, 2012 2:37 PM in response to Hyperyellow

My wife and I are having a similar problem. Around 7:30 in the morning, our Verizon iPhone 5's, 32G, one white and one black, seem to think it is around 10:22 PM. I'm not sure if the date was wrong, but will check if this happens again. We turned phones on and off and that corrected the time. We live in SW Washington state. When I called Verizon this morning, I was told they had not heard about this problem yet. Thanks to this forum, I know we are not alone.

Message was edited by: Willy777

Sep 26, 2012 7:09 PM in response to Hyperyellow

Same issue here.

VZW iPhone 5, 16 gig Southern California

Per the instructions from a senior Apple Advisor I did a "wipe and restore" yesterday morning and set up as a new phone. (did not restore from back up). All was well this morning, however after spending about 2 hours on the charger this evening the problem is back again.

Very fusterating.

Sep 27, 2012 9:50 AM in response to Essence8164

Mine is doing the same exact thing.

WiseJD

Level 4

1,948 points

Sep 27, 2012 10:00 AM in response to rwmseattle

Don't know for sure, but it looks like you are all in Pacific Time Zone.

Sep 27, 2012 10:14 AM in response to WiseJD

Actually, several of us are in the Eastern timezone (NC, FL)

WiseJD

Level 4

1,948 points

Sep 27, 2012 10:21 AM in response to geekwisdom

Well I guess I will be looking more closely tomorrow morning at my iPhone's date and time.

Willy777

Level 1

0 points

Sep 27, 2012 7:12 PM in response to Hyperyellow

Is everybody who has this problem using gmail and Google calendar? My wife and I do and continue to have this problem.

Sep 27, 2012 7:22 PM in response to Hyperyellow

Same problem. 16 GB, Pacific time zone, Verizon, Google calendar and gmail. August 26 seems to be the date it reverts to.

Sep 27, 2012 7:40 PM in response to Essence8164

Same issue here. I have the 64g/black/Verizon iPhone 5 and I live in Southern California. This issue happens with or without the iPhone being charged, and in either the "manual" or "automatic" date and time setting. The one thing in common with my iPhone when this issue occurs, is when I'm at home...so far anyways. Apple and/or Verizon needs to fix this immediately, otherwise I'll be returning this device.

Sep 27, 2012 8:05 PM in response to Willy777

I am using google mail, not their calendar.

Hyperyellow Author

Level 1

2 points

Sep 27, 2012 8:26 PM in response to dtenberge

Hi guys...I just read this on the Verizon site:

"I was having the same problem in Greenville SC with both mine and my wife's iPhone 5's. I just got off the phone with Apple and they told me to check the time on my wireless router at home, that this could cause a problem and the shifting time problem. I haven't gotten back home to try this yet, curious if this will work for anyone else."

I restored to factory settings and reinstalled my backup on Tuesday and the problem has not returned...YET.

I have not heard back from Apple yet either with an explanation or their fix....

Good Luck and I will keep you updated if I hear anything else. :0)

iPhone 5 time and date issues