iPhone 5 time and date issues

You do not need to disable LTE, just turn off the set automatically feature. It is not the best fix, since you will have to manually change the time for daylight savings or if you change time zones, but it beats being off by an hour and not having your alarm go off on time. The feature is under settings/general/date & time.

I have my date and time set to manual already. I live in Wisconsin close to Lake Michigan and there are times that I pick up Michigan towers and the time switches back and forth from central to eastern.

Speaking from experience turning off auto time doesn't fix the issue. The only thing that works is turning off LTE. 6.0.2 didn't help. I really hope Apple or Verizon can fix this soon as the issue is getting old.

Just spoke to Apple Support and they said something to do with needing to reset Network Settings following a recent iOS update. They said to do this:

Settings>General>Date&Time> turn ON 24 hour time

Settings>General>RESET - Then tap Reset Network Settings - Confirm reset

Phone will reboot

Go back to Settings>General>Date&Time> turn OFF 24 hour time (unless you want to keep it on)

Then turn off the phone and turn it back on again.

Reconnect to any WiFi you have and it should fix the issue

Fixed mine and still going strong with the correct time.

Hope that helps

I am having the same problem & have not been able to get any resolution. I've been to Apple 3 times, they blame Verizon. Went to Verizon they blame Apple. In the interim I'm left with a defective phone! I've been late for meetings & other appointments due to this. In fact this was how I was first alerted to the problem when my boss called asking where I was. I was 20 mins. late for a 2:00 pm meeting. My phone read 1:15 pm. No one accepts responsibility & I'm left with a defective $300 phone. I asked Apple to replace the phone but they can't guarantee that I'll receive a new phone most likely refurbished. I paid for a new phone 2 months ago & I WANT a new replacement. Then Apple wants to charge me a fee for replacing!!!! UNBELIEVABLE!!! What recourse do we have!!!!!!

I agree. I have another appointment tomorrow (this will be #4) I'm printing this information & bringing with me. Glad to know I'm not the only one having this problem as both Apple & Verizon led me to believe!

I wish it would go away over time but it doesn't. A friend of mine got her iPhone 5 in early October and hers still flares up occasionally. My original post was about my wife's phone which was obtained in Mid-October that still experiences the issue. I got my own i5 on Dec. 8 but have not had an issue. Weird how the issue affects some iphone 5s and not all. I filed a complaint with my State's Attorney General's Office since neither Verizon or Apple would seem to admit there was a problem. I was contacted by a representative of VZW on Dec. 6 and was told the issue was being worked on and that "a resolution should be reached by the end of December 2012." Well since then 6.0.2 was sent out which did NOT include any time fixes. My watch (more reliable than iPhone 5) says it is the evening of 12.31.12 and there is no fix for the time problem that has been evident since 9.21.12 when these things hit the streets. Apple/VZW is startng to sound like our congress in the speed at which they work on a problem that affects so many people.

I tried the reset as described above, but this morning the time was off again. I have verified my router's time. I am not sure what else to do. I hAve mentioned this issue to several friends who were considering iPhones for Christmas, but they bought Galaxy's instead.

this same thing happened to me this morning! i got my iphone the day after boxing day, and this morning my mom came and woke me up, because my alarm never went off, she came in and said get up, and i told her i got more time to sleep, its 5:30 but turns out it was actually 7:10 because my time zone changed on me over night, it was the toronto time zone whereas im in newfoundland, which made me alittle late this morning, 😟 me being a teenage highschool girl and all, this is horrible because i need forever to get ready, if this happens tomorrow morning too i might just cry.

Try downloading an App that has an alarm, just in case it happens again. The downloaded app might need to remain in the foreground when the iPhone is locked in standby mode, well the one I used years ago needed to. Set it to a few minutes before your iPhone's set alarm. The app that I used is called AppBox Pro ($0.99CAD back then).

And try the count down timer. That shouldn't be affected by the actual time display.

I was told by Verizon corporate store that Apple would publish an update by mid-December. Well, guess what? It's coming up on mid-January and no update!

In order to keep my time, alarm and calendar accurate, I have to turn off the automatic time setting AND TURN OFF THE 4G LTE!

This *****, and after 2 months of it, I'm sick of it. When it's on 4G, this phone is smokin fast. I want my 4G Apple!

Why should we all have paid for an iPhone 5 and expected a better and faster phone, then end up with this crap? A phone with lousy reception compared to my 4S and one that can't keep time!

Let's get it done!!!

This is happening to me too! This morning my alarm went off ten mins early. Also I am noticing that I have my do not disturb active from 10pm to 7am.. Sometimes it will not even activate at 10pm and other times at 9am it is still active. I am not sure about this whole iPhone 5 stuff.

Yes, my recently acquired iPhone 5 is plagued with the seemingly random date/time issues. Today it's 12 hours behind real time, and annoyed as heck my alarm didn't work!!! Verizon tech/customer service appears to be unconcerned about the issue, especially after they've made the sale. Don't know/don't care if this is Apple OR Verizon, but this needs to be resolved immediately, please.

I am in SoCal. Same issue here on both my verizon iPhone 5 phones, first when I purchased them and now its back, just had the phones replaced again tonight. One definite but lame workaround is to turn of LTE.

Upon initial purchase of white iPhone, consistent/nightly time issues where the time was off by hours, standby time showed millions of hours and the date was reset to Sept or August, causing missed morning alarms, alarms in general to go off expectantly, calendar events from the past to pop up, SMS messages would not send due to incorrect date/time, &emails sent with invalid time stamps . Turned off LTE and the issue was no longer present, however having LTE is important to me. I spent multiple hours on the phone with Verizon & Apple as well as multiple trips to the nearest Apple store, 20 miles away. Had the phone replaced on 2 separate occasions, even asked for a black one to give me a better feel that it may have different vendor chips inside or just out of luck it was only with the white iPhones. On the last replacement(which both Apple and Verizon refused to provide me a black phone), the issue was no longer present for the week prior to the 6.0.1 update. As soon as the update came out, I performed the update and still did not have any issues and thought that the whole thing was taken care of.

I then purchased a black iPhone 5 and performed the 6.0.1 update. No issues since the latest replacement, purchase of the black iPhone, & the 6.0.1 update.

Then beginning on the morning of 12/17 my wife awoke in a panic as she was late for work and the phone alarm had not gone off since it showed 5:50 am and it was really 7am. I noticed the same on my phone. Since then, every morning, the time is off by approximately 1hr behind. Last night, after being out of town all day in another city 20 miles away and prior to driving home, I noticed my time was off by 1 hr or so. I cycled cellular data off and then back on, as well as airplane mode on then off and the time updated on the phone.

To throw this out there as well, I personally have multiple devices pre iPhone 5with only 3G and I do not and have not had the issue. It happens mostly at night, however also has happened a few time during the day in other cities.

I am in touch with Verizon Engineering and Apple Engineering via E-mail as this happens daily.

Last chance Apple\Verizon or I want a refund and go to a Galaxy.

I am from Turkey. I have the time and date issue also. I have tried the following;

Turn on and off Automatic Time option.

Turn and off wireless and 3g connection.

Restore iphone to factory settings.

Restore Iphone to back up.

Reset network settings.

Change sim card.

It is frustrating having a new phone without a proper clock.

I dont live in US so it is definetly not a Verizon issue.

My clock works fine. The problem is when the the auto lock kicks in. When you slide the screen to open, the phone clock goes back to the restored time and date or when you open the locked screen, you realize that the clock stayed at the time that was locked. It is like phone time freezes when the auto lock kicks in. It is the same when you manually lock it.