iPhone 5 time and date issues

Yes. It is noted many times in this thread that Sprint leases Verizon towers. The only way to escape the issue is to switch to AT&T. I know several Verizon customers with Samsungs and Droids who also have the problem. Apple gets all the blame because there are so many more iPhones out there. All Verizon LTE clients are potentially at risk for this issue. (Including other carriers that use Verizon's network) I am not an expert, I just have been unfortunate enough to have this problem since the day I got my iphone5, leaving me 5 months to research and troubleshoot this issue. Still no concrete answers or solutions...

Same issue, also Verizon! Getting frustrated because I'm afraid I'm going to miss something!

today I picked up my daughters late from school, verizon says its apple, apple says its Verizon, who can take care of this matter, this is serious problem and they can't fix it yet, they recommend to reset network but can't do it ever day, it really suck's!! they ask for a good amount of money & pretend to have the top service.

I ask to 5 of my friends also with verizon and have the same problem,

CNET is saying that IOS 6.1 was just released and supposidly addresses some LTE issues.

Has anyone tried it yet and if so, has it brought any relief from this ongoing issue?

I have been experiencing the time warp issue since I bought the phone however after a couple of months it simply went away and I assumed it had been fixed by VZW. Then myseriously a few weeks ago it started happening again...

PS: I'm located in so. California

So I installed the update the day it came out...and since I have not noticed a time change at all..so HOPEFULLY it stays that way (fingers crossed) and I hope the update fixed your time/date issues too!

I have never posted on something like this before but I agree this is frustrating. My son is still using my iPhone 4S and has never had a problem. It has happened to me 3 times in a month. When I turn off the phone it corrects but it happens again. It has been in the morning all three times. I don't see how it can be sprint when it doesn't happen to the rest of my family who all have 4s. I hope someone fixes it. I miss Steve jobs.

I have been having issues too it was doing it for a while and then stopped up until a week ago it does it multiple times a day and I use my phone as an alarm it is become a serious problem in my work schedule. I know it would be logical to get an alarm but I have been using my phone as one for years and I should continue to use that basic feature on such a high tech device. The time problem is a pretty big issue in everyones lives concidering we all dont have enough so every minute is valuable if we are off by 25-30 min everyday day our whole schedule is messed up. PLEASE FIX THIS!!

Over the past week or so, I've been in contact with Apple "executive support". I sent Tim Cook a strongly worded email, and he passed it along to his flunkees to follow up on. A bunch of wasted time is all it was! Here's what happened with me.

Mike Hatch, a very polite guy working in Executive Customer Support "on behalf of Mr. Cook" contacted me a day or two after I sent my email. He went over the details of my complaint (time/date issue and WiFi issues) and told me he wanted to escalate it to tech support. I thought since I was speaking with "executive" support that I might get an "executive" tech support rep of some sort.. but no luck. I spoke to a kid who sounded much younger than myself (and I'm only 30), and while he was quite knowledgeable, wasn't able to offer much help.

According to him, 6.1 was supposed to address the time/date issue. I agree with other posters -- the description of that update doesn't even mention it. However, I haven't experienced the issue lately so I didn't press the issue. I'm not the best example though, since it rarely happened to me to begin with.

As for the WiFi issues, he just went over the basic troubleshooting with me. Told me what kind of security to use, made sure MAC address filtering wasn't on, etc etc. Of course I'm able to use google and do this stuff without step-by-step instruction, so all of my settings were already correct. So, after all of that, he gave me the same answer as the tech support rep I spoke to in the beginning: take my information and forward it to the engineers. REALLY?! The phone has been out five months and I can't even connect to my home WiFi router. Luckily, there is a workaround of downgrading the firmware that allows me to connect, but after five months I shouldn't have to still be using a workaround. This is getting absolutely ridiculous! Oddly enough, my parents' router looks like the same one as mine and I connected at their house the other day without a problem. I'm going to have to look into that.

Anyhow, executive support was no different than regular support. They all say the same things, the executive support reps just announce that they are "calling on behalf of Mr. Cook." They provided no answers or resolution, and then acted like they were so happy they could help me. Seriously guys... you were no help at all! I still can't connect to my router and there are plenty of people who still can't get the correct time. GET IT TOGETHER.

I am having the same issue with IPhone5 and I have AT&T service! I was convinced it was an Apple Problem and they replaced my phone but i am still hqaving the same problem with keeping time witha brand new phone. It seems to be when I plog the phone in at night.It is fine when I go to bed but it somehow loses track of time during the night and does not allow the alarm to go off! The time was 7:55AM , my phone said it was 3:48.

Tonight I am going to try

not plugging it in.

Chaging the location of where i keep my phone

Any other thoughts? I can't bear to download a new phone again and get my email working!!

Go to Settings. General. Date&Time. Turn off set Automatically and then choose your time zone and set time yourself. I have had no time problems since I have done this myself. Hope this helps :)

Hi everyone! On my iPhone 5 times strays whenever the phone is in standby mode more than 30-50 seconds. Auto-update of time off. When you charge your phone from your computer, or any activity on the phone - everything is fine, until the phone has not yet translate into standby button Sleep / Wake.

Excuse my English, I am writing from Russia.

i also got this issue. i'm in malaysia. i have two iphone 5 white 16gb. my iphone 5 was fine. but my wife iphone5 have an issue with time. after 12 hour i look my wife phone time slow from my phone. already change time to manual. not help. reboot phone also not help. already upgrade version from 6.1 to 6.1.3 also same. also have issue with wifi connect. sometime connect sometime disconnect. who can help???need fast troubleshoot. so bored with this issue.

Hello,

I'm from Vietnam and I have date and time problem 1 wk ago.

Iphone 5, ios6, 16g, international version...

Time does not update, even when I change to manual it simply does not work!

Now my time has several hours late.

I just dont know what is the specific reason because sometime it works again, for about 1 day then stops.

Restore only help for 1 day then the prb came back! Please help me!

It is NOT a Verizon problem - I have the same issue here in Canada with Fido.

It is NOT a 3G/4G problem as 1) when I sync it updates the time correcly and 2) I remove the sync feature and my time is lagging behind anyway.

I have iPhone 5 latest OS (6.1.4?)

Apple re-installed OS from scratch - same problem.

APPLE PEASE DO SOMETHING - NOW 46 PAGES OF DISCUSSION ON THIS. THIS IS ANOYING.

I know this discussion is old and hasn't been updated in a while. I had this problem a while back on my iPhone 5, here in the UK on the Vodafone UK network. Last week I had the issue happen again (on a different iPhone 5, still on Vodafone UK).

I popped down to the Apple Store yesterday and they said it would be a software issue whereby using the backup would mean transferring the problem from device to device. So I wiped everything and restored to factory settings. Which means I have lost most things from my handset.

I was confident he was right, but it seems the issue is still there. I will be visiting my local Vodafone store tomorrow for a new SIM and hopefully that will sort the problem out.

I must also point out, the problem is happening on iOS 7.0.2 and I updated to 7.0.3 and it's still happening.

Regards, Ben Hodder.