iPhone 5 time and date issues

So, I activated my vzw iPhone5 Saturday. Very much enjoying it. Woke up yesterday and was very confused because my phone thought it was 8/26/12 and 30 minutes later than the actual time. I reset network settings and it self resolved...until this morning. I woke up and looked at my phone and had a melt down because my alarm never went off. I hurriedly got ready and looked at the microwave as I ran out, and it was 30 minutes earlier than my iPhone said.

My iPhone apparently is doing something weird and reverting to 8/26/12 + 30 minutes while I (and it) sleep. It throws off iMessage and I'm sure the rest of the date/time dependent apps, so I've turned off the automatic time setting for now, and its fine now (so far lol). But I would like to know what the real issue is if possible!?! Is it my phone? VZW? Does it matter?


Thanks in advance :0)

iPhone 5, iOS 6

Posted on Sep 24, 2012 12:22 PM

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742 replies

Oct 1, 2012 8:17 PM in response to Ogen23

So it happened again today while I was at work. Notice the time was 3 hours ahead. I had a feeling it might be a LTE problem so I went to settings, general, cellular, enable LTE off the turn back on. I notice that Verizon Signal was searching then fixed my time. I have only tried this once and it worked. It won't resolved the issue just fixes the time back to normal until it does it again. Everyone try this out and write a post if it works. That way Verizon or Apple can fix this soon.

Oct 1, 2012 11:47 PM in response to Hyperyellow

Same issue- date/time has changed to wrong time many times. I have a black iPhone 5 on Verizon. I'm in the eastern time zone. Currently the time is behind 19 days 2 hrs 30 min. It's a simple fix to toggle the set date time button off and back on. It is still very annoying. The first time it happened was last thurs sept 27 -I received the iPhone on tues. I traveled to Kentucky this wknd and it happened several times in different states.. Doesn't matter if its on LTE, 3G or wifi. My friend's white iphone 5 was on the same network with the exact same wrong time at the same time. Hope apple and Verizon can communicate to fix this problem. Definitely and iPhone 5 only problem and a Verizon problem.

Oct 2, 2012 9:35 AM in response to 8oh8

I'm having the exact same issue with 3 iPhone 5s. I had one that I returned to Apple due to arriving with a scratched back, that iPhone was also changing time. Here's what I've noticed:


- All four iPhone 5s exhibit this problem..

- The time shift is always 12 hours and several minutes off in the past. For instance, this morning at 5:50am Oct. 2, my iPhone 5 said it was 5:05pm. Oct. 1st.

- The time shift happens on wifi and cellular network.

- The time shift happens with auto time set feature in general settings turned off, turned on, with location services turned off or on, after resetting network connections, with wifi turned off or on and with Bluetooth turned off or on. In other words, it doesn't matter what setting I have on the iPhone 5. It will still screw up the time. It has also messed up the time when I've turned auto time set off and set my time zone manually to someplace like China and then turned auto time back on and set to correct time zone.

- I don't live in a place with a time zone change or shift. I live in North Carolina.

- this issue is NOT happening on my new iPads running iOS6. These are the new iPads.

- this issue did NOT happen with our iPhone 4, or 4S.

- This issue happens at least once a day to each iPhone. It has continued after upgrading to Verizon's 13.1 update to fix issue with cellular data being used when iPhone is on wifi.

Oct 2, 2012 10:59 AM in response to Hyperyellow

For those of you with this issue, I assume its breaking iMessage and Push Notifications as well, correct? My date and time don't noticeably change, but my iMessage and APNS break frequently. One odd thing in seeing, and some other people as well, is that turning cellular stat off completely fixes it and I have a ton of crash logs for APNS in Settings > General > About > Diagnostics and Usage. Someone said this might be related to corrupted tokens, but no one knows yet.


Anyone else seeing this?


I'm on VZW in LA, btw.

Oct 2, 2012 6:29 PM in response to Hyperyellow

iPhone 5 64gb Verizon... This problem will happen when I switch from wifi to LTE or LTE to wifi. Anytime I go from one or the other my time will change, sometimes the date too though always the time. It's getting very annoying so I was actually considering turning off wifi, just using LTE. However since I was required to switch plans to a limited data plan, using LTE only isn't an option.

Oct 2, 2012 6:36 PM in response to wizitunes

Switching off wifi won't help. I've tried literally every permutation and combination. I've turned wifi off. Used wifi exclusively. Been in airplane mode. Turned location services off. Turned it on. Turned it on, but toggled time zone settings off. Nothing works.


One thing I've noticed is that a lot of people seem to be having this issue at their home. I don't know that I've seen it happen yet while I'm at work. I've seen it every day since launch day at my house. I've even replaced my iPhone, but that didn't prevent the glitch from occurring.


I currently have 3 iPhone 5s that have this problem - one for each family member. They are all Verizon phones. They're all 64gb phones - 2 black and 1 white.


It's past time for Apple/VZW to fix this.

Oct 2, 2012 8:12 PM in response to Hyperyellow

So here's where I'm at:


* Spoke to AppleCare support today, got elevated to higher tech, explained the whole situation where I have APSD crash logs, turning off cellular data fixes it, date/time issues, etc, etc. He said he hasn't heard about it, but that he thought it was probably hardware related, though he didn't know what it might be.


* I went to the Apple Store and had the hardware replaced.


So far, two hours later, no issues. I'll report back again in a few hours whether or not things have continued to function, but so far it looks good. I'd say start making Genius appointments if you can to get these things swapped.

Oct 2, 2012 8:59 PM in response to Pancake Bill

I replaced 2 iPhone 5s and got replacement sim cards without luck. I too have trouble shot as far as I can... I agree that in order for this issue to be resolved quickly it needs to get blown up in the online media. Its unexaptable that people are still calling in and talking to techs that are oblivious to this issue. Any ideas for sites to post on for the greatest effect?

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iPhone 5 time and date issues

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