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iPhone 5 time and date issues

So, I activated my vzw iPhone5 Saturday. Very much enjoying it. Woke up yesterday and was very confused because my phone thought it was 8/26/12 and 30 minutes later than the actual time. I reset network settings and it self resolved...until this morning. I woke up and looked at my phone and had a melt down because my alarm never went off. I hurriedly got ready and looked at the microwave as I ran out, and it was 30 minutes earlier than my iPhone said.

My iPhone apparently is doing something weird and reverting to 8/26/12 + 30 minutes while I (and it) sleep. It throws off iMessage and I'm sure the rest of the date/time dependent apps, so I've turned off the automatic time setting for now, and its fine now (so far lol). But I would like to know what the real issue is if possible!?! Is it my phone? VZW? Does it matter?


Thanks in advance :0)

iPhone 5, iOS 6

Posted on Sep 24, 2012 12:22 PM

Reply
742 replies

Oct 2, 2012 6:29 PM in response to Hyperyellow

iPhone 5 64gb Verizon... This problem will happen when I switch from wifi to LTE or LTE to wifi. Anytime I go from one or the other my time will change, sometimes the date too though always the time. It's getting very annoying so I was actually considering turning off wifi, just using LTE. However since I was required to switch plans to a limited data plan, using LTE only isn't an option.

Oct 2, 2012 6:36 PM in response to wizitunes

Switching off wifi won't help. I've tried literally every permutation and combination. I've turned wifi off. Used wifi exclusively. Been in airplane mode. Turned location services off. Turned it on. Turned it on, but toggled time zone settings off. Nothing works.


One thing I've noticed is that a lot of people seem to be having this issue at their home. I don't know that I've seen it happen yet while I'm at work. I've seen it every day since launch day at my house. I've even replaced my iPhone, but that didn't prevent the glitch from occurring.


I currently have 3 iPhone 5s that have this problem - one for each family member. They are all Verizon phones. They're all 64gb phones - 2 black and 1 white.


It's past time for Apple/VZW to fix this.

Oct 2, 2012 8:12 PM in response to Hyperyellow

So here's where I'm at:


* Spoke to AppleCare support today, got elevated to higher tech, explained the whole situation where I have APSD crash logs, turning off cellular data fixes it, date/time issues, etc, etc. He said he hasn't heard about it, but that he thought it was probably hardware related, though he didn't know what it might be.


* I went to the Apple Store and had the hardware replaced.


So far, two hours later, no issues. I'll report back again in a few hours whether or not things have continued to function, but so far it looks good. I'd say start making Genius appointments if you can to get these things swapped.

Oct 2, 2012 8:44 PM in response to Pancake Bill

Pancake Bill wrote:


I replaced my iPhone 5 that I'd had for two days with another brand new iPhone 5 from Apple. The same issue arose a few hours after setting that phone up as a new device. In my opinion, it isn't hardware related.


Questions:


  1. Do you have the date/time only issue, or does it break iMessage, Facetime and Push Notifications?
  2. Does turning off cellular data entirely fix your problem?
  3. Do you have loads of APSD crash logs in Settings > General > About > Diagnostics > Diagnostics?

Oct 2, 2012 8:59 PM in response to Pancake Bill

I replaced 2 iPhone 5s and got replacement sim cards without luck. I too have trouble shot as far as I can... I agree that in order for this issue to be resolved quickly it needs to get blown up in the online media. Its unexaptable that people are still calling in and talking to techs that are oblivious to this issue. Any ideas for sites to post on for the greatest effect?

Oct 2, 2012 10:17 PM in response to Garrett Murray

Clearly Verizon and Apple are aware of this issue and are doing everything they can to fix it. Apple's success is based on a great product defined by feedback from it's user base. No need to contact all things media as soon enough a fix will be out. Personally I have set my phone to manual date and time and have had zero issues since. This will hold me off till the code is written for the fix.

iPhone 5 time and date issues

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