You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 5 no sound

HI all, I have had my new iPhone 5 now since Friday, its all been ok but a couple of times now it loses the ability to make any souns, things like when click the top right button to switch it off it used to make a 'swoosh' sound, thats has stopped, also when I get an email the phone usually makes a sound, that has stopped....and finally when I usually get a call the phone obviously rings, that has also stopped a few times and it just vibrates.


I definately dont have the phoen muted in any way, the left hand switch on the side of the phone is not set to mute or anything, and when I switch the phone off and then on again sound is restored, any idea's, asume this is either a hardware or software issue, help !!!!!!


Thanks

iPhone, iOS 6

Posted on Sep 24, 2012 1:22 PM

Reply
39 replies

Feb 23, 2013 12:02 PM in response to smurf235

I had no sound for anything including phone, messages, music. I bought my Iphone5 from AT&T a month ago, January 2013. Took it to AT&T and they said it was stuck on vibrate and I needed to take it to the local Apple store and it would probably be replaced. I made an appointment, but decided to look here online for solutions.


I went to the http://iphonenosound.com website recommended by smurf235. I tried the iphone no sound, Step 6, and inserted the headphones in & out of the headphone jack a few times. This solved my problem. Thank you for sharing your solutions.

Jul 1, 2013 5:56 AM in response to jrmiya

This one worked for me. I have a lifeproof fre case on my phone and didn't realize what that button above the volume control was (never had an iPhone before). I tried pushing it in and it didn't work but figured out you need to switch it up or down. I know this is really newbie stuff, but it tried going into settings and changing all different things before checking the forums and this worked so I thought I'd share and say thanks.

Aug 15, 2013 2:03 AM in response to fourcandles2012

I had same issue with Iphone5..

this happened me when I changed icloud storage plan.


in conclusion :

its an IOS 6.1.4 bug for iphone5..

and need a fix.

maybe, upgrading to 6.1.5 would be good.


I really dont wantto use IOS7.Its still beta.


dudes. please fix this bug.

its not a user related problem.



My Temporal Solution :

no need to restore.Just Hard Restart fixes this issue.

Home+Lock button to shutdown and Home Button to restart it fixes this rare problem.

iphone 5 no sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.