iPhone 5 bad call voice quality

Hey guys - go into settings and TURN OFF MOBILE DATA. Problem solved!

Obviously this creates a new problem of no mobile data, but the robotic/static/distorted call quality seems to be coming from the new 3G/4G data antenna on the iPhone 5.

Please comment if this solved your call quality problems too or not.

Good luck.

Three iPhone 5’s on Verizon Chicago. Case/no case - doesn't matter. All experience similar issue. Sounds like a bad Skype call. The voices are very muffled and digitized with constant clicking sound. My wife and I need to go to an absolutely quite room to understand whoever is on the other end. Ears also feel like they pop during a call.

See link:

http://www.sddt.com/Commentary/article.cfm?Commentary_ID=140&SourceCode=20121015 tbc&_t=Does+the+iPhone+have+call+quality+issues#.UJAsxbThFUR

Have you tried turning off Mobile Data (Settings>General>Mobile Data)?

I don't have mobile data as an option after settings... Am I missing something? Thx!

Settings, then General, and then Mobile Data.

Switching of mobile data doesn't help, neither does switching of WiFi, Bluetooth, etc. tried everything.

Complete reset didn't help...

It's already my second iphone 5 but the replacement (completely new, not refurbished) shows the same "robotic voice" issues than the first one.

Really don't know what to do. Should I replace the phone again or should I set my hope in iOS 6.0.1? Anyone got any helpful feedback from Apple?

Frustrating 😟

I'm so pleased I found this thread, I was beginning to doubt my own hearing!

Same issues descibed here in the UK on Vodafone. I too suspect that the noise cancelling algorithms are overly agressive. When on conference calls with other iPhone 4S users everyone else can hear what's going on, so it's purely down to how my handset is converting the signal to audio.

Come one Apple, let us know what's happening!

Two new iPhone 5pm Sprint network in Nashville Tn. Both lines have poor voice quality on both incoming and outgoing . Have not found any solutions in various threads on Internet. Have scheduled support call with Apple this morning and if resolution I will be returning both phones today. Could this be why Apple stocks down sharply and the IOS head was fired?

This thread is crazy and not one word from Apple (at least that I've seen).

In any event, it's been a couple of weeks since I received my replacement phone and I'm happy to say that things are going well (AT&T). I haven't had any dropped calls and for the most part the call quality has been good. I have had to say "can you hear me now" once or twice on the new phone, but that was the case with any phone I've had over the years, including my iPhone 4.

I'm able to have all features enabled (WiFi, Bluetooth, LTE, data, etc.) as on should be able to do. With the exception of a few personal software specific issues, I'm cautiously optimistic.

I wish all of you the best and hope that I'm not speaking too soon.

Cellular Data - OFF, Hearing Aid Mode- OFF, Enable LTE- OFF, Reset Network Setting, Restore - Any combination does not help. Exchanged iPhone 5 on first line three times and the second line two times – no difference in call quality.

Try this:

Call somebody,

ask them to hang on,

put the phone on loudspeaker,

press the power button twice to power off the iPhone,

and press it again to power iPhone back on.

Now chat to the other person.

Has it helped?

A bit convoluted, but I've had some success with this.

Let us know what you find.

Chatting to some colleagues (all iPhone 4S & 5 users) a picture is emerging. If the speaker is travelling by car and there is a high degree of background noise, the iPhone 5 seems to overcompensate on the noise cancelling. It's OK when there is little ambient or background noise for the speaker, which is why the problem seems to intermittent when tested in the Apple stores.

I've submitted a bug report to Apple, as suggested here earlier, and I suggest that everyone do the same.

This is a bit of a show-stopper for me, I'm afraid.

I am at wits end. Both my Iphone5 and my wife's Iphone5 have horrible voice quality. My phone has now been replaced twice and my wife's once. Bad quality persists. Apple senior tech points to the Verizon network as the culprit, Verizon points to Apple phone as the reason. In all fairness, Verizon has run 2 trouble tickets on my account and has not found anything. The one thing they have not tried is replacing the sim.

My question is, what is on the sim? Does it point my phone to a certain switch on the network? Could that be bad?

Very frustraighted in Ohio : (

Verizon replaced the SIM cards on both iPhone 5 - no difference in call quality.

Has anyone noticed a difference now that 6.0.1 was released?