iPhone 5 bought in the USA does not send text messages in Russian networks

i already did that earlier today and strangely enough after 3 weeks of purchasing the iphone i got a survey request....lets hope that this really works!

hi idan, im having the same issue with this iphone.

purcahsed in apple store in 5th avanue NY, got it in israel with cellcom, phone cant send text !!

if you want to talk maybe we can figure aout what to do together....

omer

hey guyssssssssss!!! GREAT NEWS....my phone was unlocked as well

i can finally send messages, and imessages.........

when i did the restore i did get the congratulations message that your iphone has been unlocked :-)

dont loose faith guys......apple will resolve your issues as well! APPLE DOES CARE!!!!

all the best to you guys.

Great news Avi!!! Congratulations. Did you try the restore Randomly or did Apple ask you to do so ?

Hey ashwath.....this in sequence of process that follows after apple got in touch with me, so to answer your question, apple asked me to do it after they did whatever they have to do at their end.

Hi Avi....I am totally confused...I did call Apple now and referred your case number too...Sorry for using it without your knowledge...What they said was different...

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Apple was able to solve this for me as well. Turns out its a problem on their activation server with the network profile provided to Sprint International Unlocked iPhones. I just switched sim cards and my SMS's started working again. A guy named Mike who happens to be pretty high in the company called me and made a senior advisor call me to explain further and run some tests on the device. After I did they said they'd contact me and voila I switched sim cards and the phone started working just fine.

I don't know of they'll be able to release a fix for this issue or just fix the problem on ther servers which seem to be the ones messing evrything up.

Good luck to everybody else

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True buddy, ashwath as discussed you may want to follow the above prescribed mode as it seems to be the tried and tested method which seems to have done the trick.

None the less, THIS WILL BE SOLVED!

Guys, please tell me the person to reach out to who makes the difference. 😟

Ekimalito, Would you please give me the email address of Mike who helped you get things resolved ?

Buddy I guess in most cases it's the other way around, apple contacted us after reading our mails, so I don't know if jumping the protocol may work, but ya, if you have a case I'd already it may help.

In India the two cases that were solved, Prasad n me were contacted by apple support in Ireland, so if you followed protocol then it's only a matter of time that someone contacts you!

Best of luck buddy

Ok, so here's the deal. Turns out I just spoke to someone high at Apple. THis person took some time to explain to me that the reason these devices are having this problem with SMS is because Sprint decided to allow limited functionality of the device when used on GSM Networks while the device is still under contract.

He went on to explain that these devices are meant to be used on Sprint's CDMA network, not any other network. He said that provisioning files that are given to your phone at the moment of activation come straight from Sprint's billing system and that phones that were subsidized by Sprint will not fully work on different networks even if they are unlocked.

They fixed one of my phones that wasn't sending SMS properly by changing something on the phone's profile but they said they couldn't fix my wife's because I needed to provide proof of purchase showing I paid full price at an Authorized Apple Reseller. So go figure... this is intentionally done by our greedy Telcos... I don't know what to do now.

Hope this helps...

iphone 5 bought in australia from vodafone not working in UAE (abu dhabi). partner's iphone 4 on vodafone works fine. mine will receive sms but not send sms nor make calls. presume it is iphone 5 network compatibility problem.

it happens fo the lock iphones wich is unlocked with sprint or ... and i see some that theyre imei starts with 99 . as i heard the next ios will help. if it doesnt you have to change your iphone

Hi All,

Please, use this other thread to solve your problem sending SMS with a Sprint iPhone 5:

https://discussions.apple.com/thread/4371703?answerId=20182625022#20182625022&ac_cid=tw123456#20182625?ac_cid=t w123456

My iPhone has been fixed. Read the lasts posts and you will find how to get it solved.

Thanks!