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iphone 5 internal speaker not working

Plays music and other items but on phone calls cannot hear anyone. I can use the speaker phone and headset works

iPhone 5, iOS 6

Posted on Sep 26, 2012 5:51 AM

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Posted on Sep 28, 2012 3:41 PM

I've had my iPhone 5 for 3 days and the speaker problem started on day 2. The caller can hear me but I can't hear them on the internal speaker, I have to use the loudspeaker (hands free) to hear them. Tried restarting and rebooting the phone but still have the same problem. Need to take it in to apple for repair which is really annoying. Anyone else found a fix for this?

50 replies

Feb 8, 2013 6:19 AM in response to jivers

iPhone 5 internal speaker defect.


You're certainly not alone guys. Of all my apple products throughout the years, this is the first latent defect that I've personally come across.


I am of the view that it is a design flaw that causes the earpiece (internal speaker) to fail within a few days of use.


You have consumer rights and there are various forums, entities and small claims courts where you can address any damages that this issue has caused you, I.e. postage costs, traveling expenses, consequential damages etc.


Don't just let it go.

Feb 20, 2013 6:04 PM in response to jivers

When i go to call somebody and i put the phone of to my ear that speaker i listen to out of i can barely hear anything and when i put it on speaker phone i can hear them but they cant hear a word from me. what is going on and i do not have apple care but could i bring it to the nearest apple store and get it replaced or repaired for free?

Mar 20, 2013 4:31 AM in response to jivers

Iphone 5, callers can hear me but I can only talk or hear them via external loudspeaker! I did resetings via iCloud and than via iTunes but its still the same, after couple normal calls, again, talking only via loudspeaker!

On the upper backside of my iPhone I can hear and feel like something is moving, loos inside!?

Thanks for possible advice!

iphone 5 internal speaker not working

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