Lightning Cable Corrosion?

I was trying to sync/charge my iPhone 5 so the USB end went in my MacBook Pro, and the Lightning end went in the iPhone only to get the error that iTunes couldnt connect to the phone. Then the phone would beep everytime I moved it like the cord was loose or something. I pulled out the lightning plug and looked at it only to find corrosion on the 'gold' connectors.

Does anyone know, does apple actually use gold in these? (gold isnt supposed to corrode, especially after 6 days)

Posted on Sep 27, 2012 9:31 AM

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Posted on Oct 22, 2015 1:14 PM

Like many others here, I'm an electronics technician and have been in my trade/profession for 50 years. Every technician who has ever done bench work has seen the contact degradation problems caused by arcing hundreds of times over and the lightning connector is indeed a problem. I have had the same issue as many others, wasted an inordinate amount of time making contact with the so-called "Genius" bar and turned up to my appointment only to be cheerfully given a new cable by an Apple employee who had no knowledge of electrical arcing and didn't want to listen to my explanation of how I had not contributed in any way to this problem.

IMHO there are several contributors to the problem and the probable poor design of the aptly named "Lightning™" interface. Apple employees who have put it down to moisture are partly right but it does play a part in all electrical arcing. What I guess they are overlooking is that water vapour in the air isn't ever going away and will always be absorbed by minute contaminants, mainly dust and grease particles which form a bridge allowing arcing which is just like "lightning" conduction and which can happen at pretty much any energy level.


Several others have pointed out that the blackening of the connector contacts is burning, not corrosion and they are right. How this burning happens can be simply put down to the fact that most of us forget to switch off our chargers and wait for the energy to dissipate before unplugging, and a tiny arc "spark-erodes" the power contacts when we unplug. Over a very short period time the very small amount of gold flashing on the contacts is penetrated to and the copper contact is able to oxidise and form a carbon film. In a perfect design, the contacts would be solid gold, there would be adequate transient suppression on the power conductors, more contact pressure and so on, but the design is simply not perfect and the reality is that Apple does not see it as a sufficiently serious issue to warrant any sort of a recall, which would be a logistical nightmare anyway, nigh impossible given the volumes of iPhones sold.


It's just disappointing that somebody from Apple is not honest enough to admit that the design is lacking and promise that the next model will be better. I think we would all would prefer that to employees blaming moisture exposure and avoiding the real issue. I have great admiration for Apple but a simple act of honesty goes a long way to retaining customers for any business.


The best solution to at least lessening the problem is to always keep the contacts clean, use a little bit of electrical contact cleaner or even isopropyl alcohol on both the plug and the socket and always switch off and wait a minute before unplugging or plugging in the charger. The little dental cleaning brushes that you can buy for cleaning between teeth are great for cleaning the socket, and you'll amazed at the amount of gunk that accumulates in there.

74 replies

Oct 13, 2017 5:39 PM in response to brockap3

Thanks for posting photos, I have the same issue and notice that pin 4 is severely corroded on my lightning cable as well (both sides, same as yours). At first, the phone began disconnecting intermittently and repeatedly. The next day the phone would not charge and pin 4 on the cable (both sides) was covered in carbon. No other pins were affected, this does not look like water damage.

Feb 18, 2013 4:09 PM in response to bmwraw8482

I have the exact same problem. I bought my iphone 5 and after 28 days it stoped charging, when i looked to the cable, the connectors were black. i cleaned the cable with some dry cloth and it started to charge but unable to connect to the computer. tried in different computers and nothing. went to operator store (TMN - Portugal), they tested it and still nothing, so they send the iphone to warranty with no scratches or signs of bad handling. 1 month later i got the response from them, and they said warranty was void because there was few traces of liquid in the charging connector indicating corrosion (wich is impossible because the phone has never been even close to water or any fluids), they also say that all the interior and exterior LCI were not activated. they want me to pay 220€ to fix it. i refuse to do so, because it´s not my fault the equipment is defective, so they send it back to the store (unrepaird). when i looked to thecnical info describing the problem, the company that made the verification is not even apple certified (http://www.tametgroup.com/empresa.php?area=1&emp=1&id=1). I contacted a portuguese consumer organization who recomended me to make a complaint in an official complaint form and not to recover the equipment. so I did, and now i´m waiting for answer.

Mar 28, 2013 8:02 PM in response to bmwraw8482

I seem to be having the same problem as well. My wife and I have two iPhone5's and an iPad 4G, all which use the lightning connector. For the first time this evening I went to sync her iPhone with our PC and got a 'USB Device Not Recognized' error. After fighting it for an hour, I went and got a different USB-to-lightning connector. It too was not super reliable at first, but after wiggling the cable a bit the iPhone made the 'I'm charging!' sound and became available in iTunes.


On both of these cables I notice two things: 1) plugging in the lightning connector in one particular orientation it doesn't work at all. 2) the middle pins on both sides of the lightning connector have become tarnished (blackish). Not sure if this is the cause but I can't scrape it off.


I do have one additional connector at work that so far seems pretty reliable. Just my $0.02. Congrats on getting a free replacement.

Oct 21, 2013 11:42 AM in response to brockap3

Yes - same problem here with last November's iPad with Retina Display. I just bought an Amazon Basics cable to replace the cable that failed, and after just two weeks, it's developing the same problem of corrosion on the same pins as the cable it replaced. And it appears to be on the pin brockap3 has identified.


What to do? I preordered the iPad from the online Apple Store to receive it on the day of release. The closest Apple Store to me is 100 miles away. And since the origin of the problem seems to be arcing, it's the iPad itself and not the cable which must be fixed.


There is a one year warrenty - will Apple replace my iPad?

Oct 22, 2013 5:34 PM in response to brockap3

Well, I started with chat support and ended up on the phone with a supervisor who says that the engineers might want to take a look at the unit and the cables. He called it a "unique problem," which is probably not exactly right, since we've had the same problems. I'll definitely be getting a replacement, but in the meantime, I'm to send photos to Apple for the engineers to check out and decide if they want to examine it. If I can help them improve the product, I'm all for it.


Brockap3, I'll point them to this discussion and your photos, if that's ok with you?

Jun 16, 2014 1:42 PM in response to bmwraw8482

FWIW, I got a couple of Amazon Basics lightning cables several months ago, and so far they dont show any corrosion.

In generaly they seem sturdier, though the cable housing seperated from the plug cover at the Lighting end on one.

One other complaint is that the Lightning end is too big to fit through my case (and would prbably be on most cases that dont have a totally open bottom).

Jun 5, 2015 8:44 AM in response to bmwraw8482

I have the Ipad 3rd gen and a Iphone 6 Plus and I have been going though many cables because of corrosion. It does not matter what device I plug the cables in or what computer or what power outlet or even if I unplug the cable from the power source first then from the devices, they always corrode. At first I thought it was burnt marks. To date, I have been though 12 lighting connectors and I am on my 13th. They seem to corrode or get burnt marks ever 3 weeks.


I don't know what to do anymore. I am tired of going though and paying $20.00 a cable as I am a full time RIT student.


I've looked inside the devices and I don't see any viable marks of any kind. I am using only apple approved chargers. Oh and they are not near any forms of liquid or in high humidity. They are in a climate controlled room so I don't know how they are even corroding.


Because of going though these cables, I am to scared to buy any accessories such as docking stations.


I just thought about it, I have spent over $260 in cables since owning both Ipad and Iphone 6 plus.


Someone please help me.

Jul 13, 2016 9:42 AM in response to stallout

I will not buy another iPhone that uses the lightning cable to charge. The contacts eventually either corrode or burn out, even if they are not exposed to moisture. Over the last 4 years and two iPhones, I have had to replace the lightning cable about every 2 to 4 months. Seriously. Sometimes this was under warranty, sometimes not. I have tried some third party lightning cables that fared no better, but were cheaper.





So Apple overcharges us for a cable that is inherently defective to begin with. I cannot express just how unhappy I am with this situation. Having an exposed edge connector is a bad design, but it seems like the connectors can go bad just from charging. I stuck a third party lightning cable into my phone and the contacts burned out within a day. Yet the Apple brand lightning cables burn out eventually as well.





Looking at the Apple forums it appears that a great many other people have had the same problem.





The iPhone 7 coming out this fall will use lightning port to connect the headphones. What a disaster this will be.


Feb 8, 2017 12:29 AM in response to rksuri16

Very same condition on a six month old 6 s. My first and most assuredly last apple purchase.

When I first looked at the connection of the ironically named charge port I thought, this is a terrible design. With the ph port open to the elements and bare connectors on the cable it would have to remain in vacuum to not have the problem noted by all the posts here.

It is simply a very poor design that is going to arc and carbon builds up as a result.

40 years of electronic design and repair I know what I'm seeing and that is a carbon buildup due to arcing and apple writing it off to "moisture" is absurd.

I've been very careful to not let gunk get into the open port but we live in the real world and sure I'm going to stick it in my pocket. I've been very careful with the adapter and neither have ever been exposed to moisture other than possible condensation from going in and out of air conditioning. Again an absolute design flow.

The first cable lasted for give mouths and a store gave me a new one. It is failing after six weeks. The first quit working at all and had carbon buildups on both sides. The new one failed right across the center on one side already.

I'll simply hope it works until I can afford to replace it with an android.

Carbon buildup due to arcing-fin

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Lightning Cable Corrosion?

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