Lightning Cable Corrosion?

I was trying to sync/charge my iPhone 5 so the USB end went in my MacBook Pro, and the Lightning end went in the iPhone only to get the error that iTunes couldnt connect to the phone. Then the phone would beep everytime I moved it like the cord was loose or something. I pulled out the lightning plug and looked at it only to find corrosion on the 'gold' connectors.

Does anyone know, does apple actually use gold in these? (gold isnt supposed to corrode, especially after 6 days)

Posted on Sep 27, 2012 9:31 AM

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Posted on Oct 22, 2015 1:14 PM

Like many others here, I'm an electronics technician and have been in my trade/profession for 50 years. Every technician who has ever done bench work has seen the contact degradation problems caused by arcing hundreds of times over and the lightning connector is indeed a problem. I have had the same issue as many others, wasted an inordinate amount of time making contact with the so-called "Genius" bar and turned up to my appointment only to be cheerfully given a new cable by an Apple employee who had no knowledge of electrical arcing and didn't want to listen to my explanation of how I had not contributed in any way to this problem.

IMHO there are several contributors to the problem and the probable poor design of the aptly named "Lightning™" interface. Apple employees who have put it down to moisture are partly right but it does play a part in all electrical arcing. What I guess they are overlooking is that water vapour in the air isn't ever going away and will always be absorbed by minute contaminants, mainly dust and grease particles which form a bridge allowing arcing which is just like "lightning" conduction and which can happen at pretty much any energy level.


Several others have pointed out that the blackening of the connector contacts is burning, not corrosion and they are right. How this burning happens can be simply put down to the fact that most of us forget to switch off our chargers and wait for the energy to dissipate before unplugging, and a tiny arc "spark-erodes" the power contacts when we unplug. Over a very short period time the very small amount of gold flashing on the contacts is penetrated to and the copper contact is able to oxidise and form a carbon film. In a perfect design, the contacts would be solid gold, there would be adequate transient suppression on the power conductors, more contact pressure and so on, but the design is simply not perfect and the reality is that Apple does not see it as a sufficiently serious issue to warrant any sort of a recall, which would be a logistical nightmare anyway, nigh impossible given the volumes of iPhones sold.


It's just disappointing that somebody from Apple is not honest enough to admit that the design is lacking and promise that the next model will be better. I think we would all would prefer that to employees blaming moisture exposure and avoiding the real issue. I have great admiration for Apple but a simple act of honesty goes a long way to retaining customers for any business.


The best solution to at least lessening the problem is to always keep the contacts clean, use a little bit of electrical contact cleaner or even isopropyl alcohol on both the plug and the socket and always switch off and wait a minute before unplugging or plugging in the charger. The little dental cleaning brushes that you can buy for cleaning between teeth are great for cleaning the socket, and you'll amazed at the amount of gunk that accumulates in there.

74 replies

Feb 13, 2013 5:59 AM in response to bmwraw8482

Me too. I bought the Lightning to 30-pin Adapter for $29 US and there is now corrosion on both sides of the Lightning connector. When I plugin my iPhone, sometimes it charges, other times it doesn't. I've been really carefully with the adapter and it always stays in my car. Maybe the harsh winter months of Chicago are too much for these connectors? I never had this problem with the 30 pin connector. Next time I'm at an Apple Store, I'll show it to them. I hope they replace it.

Sep 8, 2013 2:44 PM in response to bmwraw8482

I have the same issue with an iphone 5 bought last Nov. One cable does not work at all, a second looks on its way, as does a 30 pin female to 8 pin male adapter I have for my car.

Gonna take the lot of them to a Apple sotre this weekl and see what they say.


I did just get a couple of Amazon Basics cables, and they look sturdier in terms of the cable and its connection to the plugs, so it'll be interesting to see if they wear any better on the pins...

Sep 14, 2013 10:43 AM in response to bmwraw8482

I too am having the same problem. This phone cost me a bundle and the mid 2010 MacBook that keeps rebooting because of a faulty (admittedly by Apple) GPU, which they won't warranty because it's more than 3 years old (how convenient for them) wasn't cheap. A life long PC guy I went to Apple products because when they work, they rock....but the little things that cause your device not to work yet cost big money to fix has caused me to go back to the cheaper to buy; cheaper to fix, PC equipment.


Sorry Apple, you've lost another one!

Oct 22, 2013 6:30 PM in response to Nathaniel Glosser

Of course it's all right to also use my pictures, at minimum of the cable, but you should try and get photos of your own if at all possible. You can even have them call me directly if you like ;-) They do have special microscopes and things to see what is going on, so they are likely just being careful, but that is a little irritating over a long drive if it doesn't end up working out.

Oct 23, 2013 3:10 PM in response to brockap3

I'm going to mail it in, of course - nearest store is 146 miles away (price to be paid for living in Paradise). I'm certain they have all the diagnostic equipment under the sun - I've taken photos - but I don't even have a macro lens, much less a microscope. If my problem is the same as yours - and the blackening of the pins and the behavior of the cable is exactly the same as you describe - your microscope photos will tell them much more than my ordinary ones possibly could. I've been assured that I'll get a repaired or replaced unit regardless of whether the engineers want to take a look, so I'm not worried about it.


Thanks for the help, brockap3.

Jun 17, 2014 3:02 AM in response to dave713

I don't question any statement, dave, not even dishonest ones. I absolutely believe any user who says he has "corrosion" on the cable. I have said to make worth the guarantee.

I also question your statement because you obviously did not read my post well enough.

I question illogical or wrong "conclusions", why this happens. even when i too make mistakes. And I hate remarks like "everybody has this problem" because they simply are not true and irrelevant.

besides, we are offtopic now, end of discussion.

Lex

Mar 3, 2015 12:56 PM in response to iggyzappa

It has nothing to do with moisture or touching other items or wet carpet in the car. It is a design flaw. By now it has become obvious to everyone even the most casual observer: the Lightning Cable is a complete failure of a product design. It is the Achilles heel of the iDevices.


The Lightning Cable has the worst customer satisfaction ranking of any Apple product, you need to go no further than the Apple Online Store to see this and read the reviews. This is not limited to a few oddball or unfortunate customers. The lightning cable is a farce.


I can't tell you how many lightning cables I have been through where the contacts have blackened/burned off etc. Meanwhile, all my old gen Apple iDevice cables work fine - I have never needed to buy replacements for the previous cable design. I will not be buying any new Apple products that use the Lightning cable - I will wait for the inevitable next iteration of cables to come along before I resume buying - or maybe become an Android fan if it takes too long for Apple to correct course.

Apr 15, 2016 12:15 AM in response to Quantum Paradox

Yes this is what Im talking about I have a disability and cant be spending money every 2-3 wks for a new cord this is the 2nd iphone 6 i have had since I got the phone in may 2015 verizon was nice enough to send me a new phone in march this yr after I told them the cords would stop working every wk or 2wk if I was lucky Apple needs to make a switch that you can turn on the side of the phone that just charges when it needs to charge

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Lightning Cable Corrosion?

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