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Level 1

1 points

Deleted Numbers in iOS 6

Hey all

I don't know if this problem came with the iOS 6 or it was there with the previous versions too, but here is what I'm facing.

I recently updated my iPhone 4S to iOS 6 and today I replaced the phone number of a contact with a new number. Somehow the old number is still there in my phone and still linked to the same contact. When I go into messages and type the contact's name, the number comes under 'Other'.

The strange part is that the phone is not showing the number in my Contact list.

Also when I delete a contact, the number is still there in the phone under the type 'Other'.

Anyone else experienced this problem? Is this some OS bug?

Help needed

Arnav Goyal

iPhone 4S, iOS 6

Posted on Sep 27, 2012 9:35 AM

91 replies

Oct 7, 2012 3:26 AM in response to Robz1e17

I'm having this problem too... Very frustrating!

dadmaj

Level 1

4 points

Oct 7, 2012 11:31 PM in response to Connieeee

I have the same problem. Deleted contacts are displayed as "other" when I want to compose a new message. I didnt have this problem before but itis happening in iOS 6. I have tried itunes, iMessage, icloud, all the sync possibilities, but none worked. It is a very annoying bug.

Oct 9, 2012 7:29 AM in response to Robz1e17

Same thing happening with me. So far the only fix I have found is restoring my phone back to factory settings and setting it up as NEW. I am hoping soon there will be an easier way

Oct 14, 2012 7:43 PM in response to brianj8575

I am hoping to avoid a factory reset. Perhaps someone has another solution?

Robz1e17 Author

Level 1

1 points

Oct 21, 2012 11:51 PM in response to teflondon12

Nope, don't know of any other way.

I did report this issue as a software bug to Apple, hoping that they would look into it and resolve the matter.

I suppose we should wait for the next iOS 6 update to come.

Tico247

Level 1

0 points

Oct 22, 2012 9:15 AM in response to Robz1e17

Does anyone know how to get rid of an old number for a contact appearing on messages? I have deleted his details, added him back in my contacts with his new number but when going to messages and typing his name, both his new number comes up and old number as 'other'. Is there a way to get rid of that? I have done the standard delete contact, add new contact with his 1 new number, restart the phone but no luck and its quite annoying. Any advice please?

Oct 22, 2012 10:08 AM in response to Tico247

The only way (according to other posts) is to do a total phone restore back to factory settings, and set up as NEW. If you set up as an iTunes or iCloud restore the same thing will happen. I did it this weekend. Yes it is a pain but that is the only way I have heard.

Nov 1, 2012 6:25 PM in response to Robz1e17

Installed new iOS update today and it DID NOT resolve the issue. This is a huge miss, Apple.

Robz1e17 Author

Level 1

1 points

Nov 7, 2012 10:35 AM in response to gossamerjohn

I did the same. Updated to iOS 6.0.1. 2 days back. The number is still there under the 'other' tag. This is very frustrating.

How about we all report this as a bug, a good number of people doing this would surely bring this to the attention of the concerned developers.

Nov 21, 2012 12:38 AM in response to Robz1e17

Yes, it would be good to encourage a fix for this -- it shouldn't be that hard to fully delete an old contact. I've got the same problem and it's a minor but annoying issue that has also resulted in a number of failed messages when I haven't noticed right away that the contact I'm trying to text is showing up as the 'other' ie old number instead of a more current one. Is there somewhere else we can report this? I heartily support that idea as it must be a simple job for clever programmers!

Nov 26, 2012 6:51 AM in response to Robz1e17

This is an incredibly anoyying bug. I've sent some important texts to wrong numbers before realising this was happening. Curses

cheonweb

Level 4

3,479 points

Nov 26, 2012 10:42 AM in response to Robz1e17

I don't have this issue so i can't check, but...

Does anybody tried to assign the old deleted number to a new fake Contact?

I mean to create a new contact (lets say "Old Numbers") and assign the deleted number.

What will happens?

Nov 26, 2012 12:41 PM in response to cheonweb

cheonweb, that doesn't work, which is the nub of the problem. If you 'create a fake contact' the old one is still stored in the phone somewhere else and will override the contacts list, showing up when you try to text the 'new' contact. The only way I've been able to get around it -- which is not really solving it at all -- is to store a contact I previously stored as, for example, "Sally Harris" as S.J. Harris, or else every time I tried to text Sally, I would get her old (wrong) contact, even though I had 'deleted' it. And it kept 'failing to deliver' at first before I caught on to what was happening. It's a pain, a minor one, but still a pain.

cheonweb

Level 4

3,479 points

Nov 26, 2012 12:59 PM in response to aprilpopcorn

Maybe my English are not good. I will try again.

I have a Contact by name "Sally Harris" with number "1111111111".

Sally changes her number to "2222222222".

Im going to her contacts and i add her new number.

Then copy her old number and delete it.

Create a new contact by name "@@@old" and assign the old Sallys number that previusly copied.

Now i have a Contact "Sally Harris" with "2222222222" and "@@@old" with "1111111111".

What will be happens?

Robz1e17 Author

Level 1

1 points

Nov 26, 2012 1:09 PM in response to cheonweb

Okay

I understand what you're saying. So here is what happens.

In your case, you saved "Sally Harris'" old number to "@@@old".

Now when you type "Sally Harris" while composing a text message, the drop down would show two numbers "2222222" under the name Sally Harris. And "111111111" under the name @@@old.

That's the main the bug.

Deleted Numbers in iOS 6