Deleted Numbers in iOS 6

Hey all


I don't know if this problem came with the iOS 6 or it was there with the previous versions too, but here is what I'm facing.


I recently updated my iPhone 4S to iOS 6 and today I replaced the phone number of a contact with a new number. Somehow the old number is still there in my phone and still linked to the same contact. When I go into messages and type the contact's name, the number comes under 'Other'.


The strange part is that the phone is not showing the number in my Contact list.


Also when I delete a contact, the number is still there in the phone under the type 'Other'.


Anyone else experienced this problem? Is this some OS bug?



Help needed




--

Arnav Goyal

iPhone 4S, iOS 6

Posted on Sep 27, 2012 9:35 AM

Reply
91 replies

Jan 13, 2013 9:44 AM in response to Robz1e17

Hi I have a sort of fix:

I'm going to use the letter J as that's the name/letter I'm having the problem with for my example.

Put the number back in your contacts using a symbol like !!!!! As the name.

Now send a text saying test from !!!!!/old number (If its an Ex send. Code 1394: Your Number Has Now Been Blocked From The Following Recipient)

Now go back into contacts and delete the number you want rid of i.e. !!!!!

Hey presto number is sort of vanished, it's just not in the same list of contact suggestions

Its now under !!!!! Which shouldn't pop up when you type J for example to send a message.

Hope this helps!

Jan 13, 2013 2:53 PM in response to Madenengland

Thank you for the sort of fix :-)

But I already did it the "hard way", which wasn't really that hard at all. I restored my phone as a new device. Then I synced it with iTunes. Had to do this a couple of times, because I discovered as I was going along that I could sync back everything the way it was, even photos (had to go into my photo library to find them, but they were all there, from the last time I competely synced my phone). I got all my apps back, just had to set them up again. It is a little bit of work, but when you know how to do it it's not hard and totally worth it, for someone like me who has an issue with contacting ex'es when I'm drunk ;-)

Still, Apple could fix this easily by putting in an option when you delete a contact, like "Are you sure you want to delete this contact permanently?". I wish they do, because I know a lot of people like to get rid of the numbers of people they don't want or don't need to contact anymore, and it is annoying that they pop up even if it isn't an ex.

At least I learned how to use this forum and how to get full use of iTunes sync :-)

Jan 20, 2013 9:32 PM in response to Robz1e17

I just purchased an iPhone 5 and I have an "other number" showing up when I try to send a new message to my husband. It was his old iPhone work number. He retired a year ago and that number has been reassigned to a 10 year old girl. I have deleted my husband's contact and created a new one. It still shows up. I can not find a way to get rid of the old "other" number. I have accidentally sent messages to the 10 year old because of this. Please, Apple, find a solution to get rid of the attachment of these removed numbers from our contacts that keep showing up no matter what we do. I have spent many hours trying to solve this issue.


The best temporary fix I have found is to create a new contact with the name "Do Not Call" and assign the "other" number to that. When I enter my husband's name, the number still comes up but it helps me to recognize that it is the wrong number.

May 3, 2013 2:13 AM in response to RamziB.

I got so frustrated with this problem of not being to delete permantly a contact from my iPhone 4, that I visited the MacStore in Marbella, Southeren Spain to ask if they coiuld help or advise. Nobody could give a solution other than to contact Apple via their feedback. I have already done this several times during the past few months with no response whatsoever. All in all, it is a pretty pathetic situation.

Jun 17, 2013 2:21 AM in response to brianj8575

Hey guys.

I have a friend who is an iOS developer. I talked to him about the bug and asked him to report it.

He told me that Apple won't be accepting any more bugs for iOS 6 but he added the bug for iOS 7 development and it should be solved following the release of iOS 7.


So I guess we would have to wait for the release of iOS 7 and update our iPhones to get rid of this bug. :|

Jul 17, 2013 12:42 PM in response to Robz1e17

Hey Guyz,


I do not have a perfect solution for this issue but I have a work around (and I am not sure if someone posted something similar already).


Let us say, we have a contact ABC with 2 numbers and you delete one of the numbers.


After deleting this number, put that number in a new contact (let's say - Deleted Contact) and send text to it. PS: Unless you text one time, this work around will not work.


Now, if you would even delete "Deleted Contact", and text sent to "Deleted Contact", on typing ABC while composing a new message, you will only see 1 number (though the number you wanted to delete will appear under deleted contact but, ABC will be clean)


This works for me and hope will work for you as well.


Good Luck.

Sep 20, 2013 2:37 PM in response to Vinnie667

I just found this to be the case too, it isn't resolved but there is a way to delete the old number/contact now with the addition of the circled blue "i" next to the contact information. The issue does not persist either, I did an experiment by changing the number for a contact and the old contact info does not show up.


I had two contacts that were issues, one with an old number and one that was deleted. With the update to iOS7 the issue is at least resolvable now and doesn't continue when editting contacts.

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Deleted Numbers in iOS 6

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