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iPhone 5 screen dims by itself..

This has happened about 6 times since day of release.. while using the phone, in an app, the screen will suddenly go to what I'd guess is the lowest dimming setting.. in the dark I see that the apps are still running, just barely visible. If I can navigate back to the brightness setting, the phone shows it to be at max brightness with auto brightness turned off... the screen stays dim until I move the slider.. as soon as the slider moves the phone lights back up...


I can't force this to happen.. it has been random.. but it has been at least once a day since I received it.


My son say his did this as well.. once..


Anybody else?


Black iPhone 5, 16GB

iPhone 5, iOS 6

Posted on Sep 27, 2012 9:53 AM

Reply
108 replies

Jun 28, 2013 2:45 PM in response to Stuntman99

Same problem here with iPhone 5. Except mine does nothing when slider changed. Only way I found to fix was turn off/on. Apple has already tried all the settings and also replaced my phone. At times I've had it dim so much it looked off and I'd guess it was showing less than 5% of the brightness since had to put eye right next to it to see anything.


Has this ever happened to someone indoors? I wonder if its a heat related thing as seems to do when phone usage is high or car temp goes up etc. a power off always fixes though


As far as auto brightness, well I've reported that since iPhone 3. I've had them all and NONE OF THEM HAVE EVER WORKED. I've reported this numerous times. Never any solution

Jun 29, 2013 7:26 AM in response to Stuntman99

I may have found a new step to try on my 5. If you have the flashlight app from "Apps From Outter Space" - the green icon with yellow flashlight - go to the settings there. Inside there is a "change hardware brightness" setting, as well as "turn display off" with subsequent "after 5 minutes, 10 minutes, etc". I thought about dupilcating the issue to isolate it, and remembered it also happens (the dimming issue) going into or out of that flashlight app. My wife has a 4S with same said flashlight app and her phone has the same auto dim issue. So I checked the settings in her flashlight app, and they were set exactly like mine: Turn Display off after 1 hour, and Change Hardware Brightness was checked.

My hypothesis, based on my experience of maybe accidentally bumping the screen twice and activating the dimming, is that the flashlight app is still running in background, then the home screen locks and puts the app in sleep mode, and when phone is unlocked it catches up to the "1hour" setting to turn display off, and thus, dims it immediately.

I've changed the settings and will monitor the situation. If my educated guess is unfounded, i just typed a lot with my thumbs for no reason.

Good luck!

Aug 14, 2013 8:26 PM in response to Stuntman99

This seems to be an iOS issue. Been experiencing tbis issue since updating to iOS6. Been happening more frequently since updating to the latest 6.1.3. Happens randomly. I seriously doubt Apple does not know about this. Probably very low on their priority list. A simple fix is to turn off auto brightness. But you lose that feature. I've turned mine off, and moved the brightness to about 45%. Not too dark, and not too bright in low light environment.

Aug 23, 2013 8:10 AM in response to Eric Shawn2

I had this problem occasionally since I had bought the iPhone 5 last September. Then sometime in the Spring of this year it never happened again and I forgot all about the dimming issue. Recently the dimming started happening again. The only thing I noticed that I can associate with the problem is that I turned Siri back on. I had shut Siri down in April/May because I kept accidentally enabling her with the home button. So I now have Siri shut down again and I haven't had any dimming problems since. Hopefully this will do the trick.

Aug 26, 2013 6:55 AM in response to Stuntman99

I have been holding out on the software update since it came out months ago. I finally did the update a few days ago out of desperation, since I was unable to make a direct call to my father's hospital room. The update did not correct my problem and only a few days later my screen has dimmed for the first time since I got the phone approximately 1.5 years ago.

Sep 16, 2013 10:16 AM in response to Stuntman99

Well, I guess I should be glad that I am not alone in this problem, though I think the fact that this thread is as old as it is, shows how lacking Apple support can be towards its customers. I have an iPhone 4s and have had it since release, over the past 6 months, it increasingly dims own its own for random reasons it seems. I thought maybe it was just the phone and its age, however my wife just purchased an iPhone 5 and within the first 48 hours of using it the same issue has cropped up. It definitely is not our phones or their hardware and we have almost no apps that are the same so I've got to believe it has something to do with the OS itself.


For me, I guess the question is, do I purchase the 5s like I had planned, or will that OS have the same bugs that won't be fixed and if so, am I willing to put up with that in order to have the phone.

Sep 17, 2013 9:38 AM in response to lgossard

THAT is the million dollar question. I too believe it's the iOS that causes most issues with the iPhone. Usually, resetting as new, and setting up from scratch fixes problems. As inconvenient as it is. I normally don't update to the latest iOS, unless I really have to (ie. can't update or download apps requiring the latest iOS). But after reading up on iOS 7, it seems more of a major upgrade than previous iOS. To me, iOS 5.x.x wasn't that much different from iOS 6.x.x. But I couldn't use apps unless I updated. I'm hoping that Apple, in all it's "wisdom" fixes many of the glitches in the iOS 6.x.x with iOS 7. I'm just wondering if the 4S will be able to run iOS 7 with no issues. I'm not jumping on the 5S as soon as it comes out. Waiting for a couple of months or so after release.

iPhone 5 screen dims by itself..

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