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Hazza42 Author

Level 1

2 points

Green glow on iPhone 5 unlock screen?

I've had my iPhone 5 for a few days now and I've noticed this issue more and more. Whenever I wake my iPhone there is a split second where a green glow around the edge of the screen is visible. It's a bit like light leakage but its green and only appears for a fraction of a second after you turn on the screen. It is also sometimes activated by using the slide to unlock, which makes it glow brighter.

Does anyone else have this happening with their new iPhone? I don't know if this is the start of a defect or not... I have had very rare graphical flickering and tearing of the keyboard UI, but that's only happened once or twice and only for a second, as soon as I started typing it went away.

It looks like this might turn into a trip to the Apple store, I just wanted to know if anyone else has noticed this weird phenomenon on their new iPhones.

iPhone 5, iOS 6, Black - 64GB

Posted on Sep 28, 2012 10:26 AM

215 replies

Mwongozi

Level 1

2 points

Oct 29, 2012 6:36 AM in response to ichiuk

The keyboard glitch has been confirmed by Apple to be a software problem, and an updated version of iOS is already being tested, and should be available soon.

If the green glow "problem" is related to that, you may find it goes away on its own soon.

ichiuk

Level 1

0 points

Oct 29, 2012 9:07 AM in response to Mwongozi

ahh, ok. thanks, i missed that. i am now also having a new problem in that the sensor that detects the phone is at my face seems to stop working and the phone will mute or turn on the speaker while i'm holding it to my face. time to swap this handset i think...

RobinWo

Level 1

8 points

Oct 29, 2012 2:57 PM in response to Hazza42

Same problem for me, green glow at the bottom, spreading to the left & right sides.

woltek

Level 1

0 points

Nov 1, 2012 11:28 AM in response to Hazza42

The glow's gone with 6.0.1. In my case. What about you?

Nov 1, 2012 11:35 AM in response to woltek

I haven't updated yet, but if that is really the case then it's good news.

Hazza42 Author

Level 1

2 points

Nov 1, 2012 1:12 PM in response to woltek

Guess you were lucky! Mine's still glowing even after the update... It might not be as bad though, I'll need to test it further. Try wiping the whole palm of your hand over the unlock screen, that tends to make it glow the most. The more of the screen you touch at once the brighter the glow.

woltek

Level 1

0 points

Nov 1, 2012 1:35 PM in response to Hazza42

Mine's glowing then, too, but that's way beyond "normal usage", isn't it. I mean, before

the update wiping the unlock slide normally with one finger would make it glow, an that's

not the case anymore.

Nov 1, 2012 1:38 PM in response to Hazza42

same here.... it's still there... the palm swipe brings it out just the same as before - especially if the phone is warm AND has been asleep.

Zainio

Level 1

0 points

Nov 1, 2012 2:00 PM in response to mac_n_cheese69

I never knew iPhone 5 was being used by Planet of the Apes too.

Whe uses their palm other than advanced chimpanzees.

Surely normal one finger swipe shud suffice and the green glow is no biggie.

Those with Palm swipe issues shud try try turning your phones the other way upside down then palm swipe problem solved.

Nov 1, 2012 2:02 PM in response to Zainio

don't be such a muppet, it's just a way to reproduce the green glow / bleed.

Hazza42 Author

Level 1

2 points

Nov 1, 2012 2:03 PM in response to woltek

True, for me it's the difference between bringing it in to be replaced and keeping it. You're right the issue does seem to have lessened somewhat, which surprises me since I didn't think this was an issue that could be fixed by software...

woltek

Level 1

0 points

Nov 1, 2012 2:49 PM in response to Hazza42

You're right. It's not completely gone.

But that the update made it bettet proves

it's a software issue, right?

So let's wait for 6.1...

Hazza42 Author

Level 1

2 points

Nov 8, 2012 3:16 AM in response to Hazza42

I've just discovered something new, it doesn't need skin contact to create the green glow. I've just noticed it happening while taking it out of my leather sleeve case. The case doesn't have any electrical charge so it doesn't interact with the screen at all, but it still makes the screen glow... Makes this seem allot more like a hardware problem than software. Also, since the update, my screen is now as bad as it was before. I've just gotten used to it...

cmarcho

Level 1

4 points

Nov 8, 2012 11:26 AM in response to Hazza42

I've got the green glow around the bottom of the screen every time I turn it on. it glows from the bottom to around the slider and camera icon area. I updated to 6.0.1 and it is no different. I've also seen the screen glitch when prompted for my apple account password. Mine was much worse than the image shown earlier in this thread, my keyboard was unreadable when it happened. Looked like an old TV with static on the screen.

I may call apple store and see what they say. my phone is only 4 days old, I don't want a used replacement. I would prefer a new one.

cmarcho

Level 1

4 points

Nov 8, 2012 3:45 PM in response to Hazza42

here is a video of the green on my phone.

When it has been turned off for a while, and I turn it on, it's more prominent.

I am touching my hand to the screen rapidly to make it show up easier, and I'm not really hitting the phone or anything, just touching it rapidly.

at the end, I do turn it off and back on, and you can barely see it at the bottom. If I let it sit a little longer, it does glow more when I turn it on. Sometimes more than others. I guess my concern would be, with my phone not even a week old, will this progressively get worse over time? not sure.

http://www.youtube.com/watch?v=LUPIUkIFLzg

I also checked my wife's phone, which is identical in specs as mine, and hers does not show any hint of green at all.

Green glow on iPhone 5 unlock screen?