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Hazza42 Author

Level 1

2 points

Green glow on iPhone 5 unlock screen?

I've had my iPhone 5 for a few days now and I've noticed this issue more and more. Whenever I wake my iPhone there is a split second where a green glow around the edge of the screen is visible. It's a bit like light leakage but its green and only appears for a fraction of a second after you turn on the screen. It is also sometimes activated by using the slide to unlock, which makes it glow brighter.

Does anyone else have this happening with their new iPhone? I don't know if this is the start of a defect or not... I have had very rare graphical flickering and tearing of the keyboard UI, but that's only happened once or twice and only for a second, as soon as I started typing it went away.

It looks like this might turn into a trip to the Apple store, I just wanted to know if anyone else has noticed this weird phenomenon on their new iPhones.

iPhone 5, iOS 6, Black - 64GB

Posted on Sep 28, 2012 10:26 AM

215 replies

woltek

Level 1

0 points

Nov 9, 2012 4:30 AM in response to cmarcho

What we need is an official statement by apple whether this is an issue or if it is normal, if it's an issue: hardware or software.

I'd really like to know how many users have this issue.

Nov 9, 2012 5:40 AM in response to cmarcho

I agree with woltek. The severity of the green glow in your video is a lot worse than mine, and I thought mine was bad...

cmarcho

Level 1

4 points

Nov 9, 2012 10:11 PM in response to Hazza42

I called Apple and described the issue. I emailed them the link to my video. They said it should definately not be doing that and sent a replacement via FedEx next day. I'll have it Monday. I will update once I get the new one.

iTsikos

Level 1

4 points

Nov 10, 2012 11:07 AM in response to Hazza42

same problem for me. here s a video i took today. http://youtu.be/QJNzoltlpFs

zYxMa

Level 1

24 points

Nov 10, 2012 3:21 PM in response to iTsikos

Yours is extreme iTsikos.

Mine is nothing like that, but it only started since I updated from 6.0 to 6.0.1 via iTunes.

Did anyone try restoring and if so, does it help?

iTsikos

Level 1

4 points

Nov 10, 2012 4:18 PM in response to zYxMa

i think it gets worse if you do it with your wrist. it's probably a hardware problem .

iTsikos

Level 1

4 points

Nov 10, 2012 4:35 PM in response to iTsikos

i think the friction that makes the wrist with the gorilla glass electrifies the screen , that s the glow in my opinion.

i'm going for replace.

Nov 10, 2012 4:57 PM in response to iTsikos

no offence, but I think you will find and realise it is less to do with anatomy, and more to do with surface area covered over the screen...

and as for getting a replacement.. as others have noted you might just get one with just the same problem. it's a lottery at the moment.

iTsikos

Level 1

4 points

Nov 10, 2012 5:41 PM in response to mac_n_cheese69

do you have the same problem;
it's annoying to see a green glow everytime you want to unlock your phone's screen.

cmarcho

Level 1

4 points

Nov 10, 2012 9:48 PM in response to Hazza42

I have a tracking number for my replacement iPhone 5. It will be here Monday. I'm glad because mine is getting worse and bothering me more.

See this video:

http://www.youtube.com/watch?v=CnMkzJIw-Uw

Every time I go to unlock it, I see the green. By moving my hand from bottom to top as in the video, I can almost make the entire screen green.

Apple support stated after seeing my first video, this is not normal and they immediately offered a replacement. I would suggest anyone with the same issue call asap and get a replacement.