iPhone 5 can't send SMS - gets an error when sending SMS

Hi Avi India,

Currently my dial assist is set to on.

And yes, I did manually save contacts with international dial code included. That came from my Nokia days which was not a smart phone and needed the code included so that's how it cam across to iPhone.

What I don't know (since this is my first iphone) what the dial assist setting was when I was having the issues. Perhaps in hind sight if I just turned the dial assist off, it would have worked.

But I did manually go through 700 contacts to remove the international code - in your case +91. This means that all numbers are now entered as they are dialled from a local in country telephone.

During my hours on the phone and in store with Apple and Telco noone mentioned the dial assist setting but I am glad I edited my contacts since now it works as it's meant to. And correct codes will come with dial assist set to on when I am overseas.

I wasted days of my life and hope it helps someone to avoid that assuming off course that your problem is identical.

ps. I did all my editing with full keyboard and iCloud. Now it is unlikely that I will ever lose my contacts. rgds Viber

Hi viber,

This is surely not our problem. The problem you had, I had with Nokia phones too, and I think this is a feature offered by the carrier, not by the phone. Meaning the carrier figures out that you are in roaming and try to call your country's number or a local number.

In our case, we all have local carriers SIM and using local number, so there is no need of country code. Using the same SIM and the same phone number, on any phone it works, but only on this Sprint iPhone 5 we can't send SMS.

The problem message "Not Delivered" appears after about 0.1 seconds, which means the phone doesn't even try to send the message through the carrier, but stucks in an internal error of some kind.

Thank you though for the suggestion, but this isn't the problem.

I'm sorry your problem is not solved yet.

The problem might be that your problem was not identical to my problem.

But my suggestion worked in my case. I now don't have a problem and it is clear air sailing into the world of apple for me!! Yooo Hoo!!

Good luck with your problem. I tried to help........

rgds Viber

Hi viber,

Everyone here on the forum has the same problem as mine, and which is much different than yours 🙂

Thanks for trying to help though.

Hey Bratzi,

Have you tried to post some complaints on facebook? I still have the links on the email 😉 If we are more than 2 people to post there, then it worth it, but if just 2 of us will post there, then it's no help ...

Where exactly you guys posting of facebook? I also have a lonk to iPhone 5 facebook page in my email, but you can't post on their wall! Let's choose one popular post and comment there. I suggest the one when u click on that picture of iPhone 5 with slogan "biggest thing happened to iPhone blah blah blah"

hmm, if we can't post on their page, not sure if it makes sense to comment on a photo ...Hopefully will get some 🙂

<Emails Edited By Host>

HEY GUYS...SOME POSITIVE NEWS....

in reply to my mail to the biggies...Tim Cook and gang, today i finally got a call from APPLE.

i did have a conversation with the Executive Relations person....i discussed at length with him the problem, i am people across the globe were facing.

he did ask me a couple of routine questions and then told me that he will be getting back to me next week.

in the mean time he did tell me that he would be sending me a mail, which will details a few instructions that may help me get the sms thing activated.

it did follow the steps but it didn’t work for me, so i did reply to them saying it didn’t work and I will wait for their call, but i am pasting the details below, just to see if it works for you guys.

- remove the current SIM from the iPhone (in the 'can't send SMS' state)

iPhone to be connected to wifi

- Insert the SIM that came with the iPhone

- Wait for iPhone to give pop up "iPhone is activated"

- Upon notification of successful activation, re-insert the SIM you are using

- This should resolve the issue now

I FINALLY HAVE A APPLE CASE ID, SO I AM EXTREMELY HOPEFULL THAT IT IS JUST A MATTER OF TIME BEFORE THIS IS RESOLVED

Hurray guys, keep writing in, it has to work!!!!!

guys, this is the same mail thay Apple send to me with this instructions and the apple case id and dont work... but dont despair. The next step was a email asking me restore from zero the device and works fine!!

good luck guys!!

Viber, thank you very much for your idea, It worked in my case 100%!

My phone was bought in UK as factory unlocked, model M299B, but is used in Latvia with LMT provider.

I was not able to send SMS too.

@Avi Indian

it makes perfect sense to follow those steps but the downside is that the sprint simcard that we have that came with the phone will never work due to the fact that its a blank simcard that has no account so it cant activate a device

Max Bianchi can you please provide us with your case number so that we can use it as a refrence ?

sure thing Hellock, my case number is <edited by host>

Yes max please help us a little ... I guess the only solution is the unlocking process same as you did

@Avi India Thank you alot 🙂 but I believe that @Max Bianchi case number would be of more help as it got resolved therefore we can all refrence it with our open cases so that the senior advisors supporting us can help accordingly with what has been done in his case

i am so sorry,i thought you were asking for my case number!