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iPhone 5 can't send SMS - gets an error when sending SMS

People - I'm using a Sprint iPhone 5 with my local GSM chip. Everything works fine, except sending SMS.


All basic troubleshooting has been done: checked SMS settings, erased Network Settings, checked SMS Service # through *#5005*7672# and it is fine, restored the phone and re-checked everything above again... and nothing. :-(


Please help?

iPhone 5, iOS 6, Sprint model (A1429), GSM Network

Posted on Sep 29, 2012 6:01 AM

Reply
660 replies

Oct 2, 2012 8:13 AM in response to michael.vietnam

Michael,


I think it is Apple that needs to investigate on this issue. Local operator here made lots of tests and seems the issue is really related to the interface between the iPhone and the SMS Message Center. I've already posted the issue at Apple Support. Let's see how it develops. There is no many things we / community can do about our situation...

Oct 3, 2012 11:16 PM in response to Abmedeiros

Same In Israel... BUT Verizon dose work. Text (in and out)


The problem is with sprint only... With 4 different curriers....


By the way called apple today again and thay say that maybe it's because I have an Microsim that I cut to be nano sim.... Did anyone try to text out of US from a sprint iphone 5 with an original Uncut :) nano sim?

Oct 4, 2012 12:18 AM in response to Zigi84

I thought it was the same issue with Verizon, some people reports the same SMS pb , could you confirm ?

some Verizon users could confirm ?

... If it comes from Sprint firmware, how can we do ?

... The only thing we have on our side is the fact that Apple store sells the full price Sprint iphone when people asks for 1 phone they can use in their country ...

Oct 4, 2012 4:28 AM in response to AppleStarBR

I have the issue with an original uncut nano SIM. My theory now is: despite of Apple Store employees are saying, Sprint Device is locked - and I think what we're experiencing is a failed locking procedure: the device is not supposed to work with other GSM operator - but seems Sprint made something wrong and the only locked feature was the SMS. The CDMA model, A1429, is the same for Sprint and Verizon. And seems that Verizon works...

Oct 4, 2012 4:38 AM in response to michael.vietnam

Well, seems Apple Store employees have either a huge sales goals to achieve and they are pushing whatever they have to anyone that wants an iPhone 5 or their training *****... Seems our devices are locked. Some people are saying there is nothing wrong because "off contract" does not mean "unlocked", but the issue here is that Apple Store employees told us this Sprint version of iPhone 5 would work in the GSM Networks outside US.

iPhone 5 can't send SMS - gets an error when sending SMS

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