iPhone 5 can't send SMS - gets an error when sending SMS

People - I'm using a Sprint iPhone 5 with my local GSM chip. Everything works fine, except sending SMS.


All basic troubleshooting has been done: checked SMS settings, erased Network Settings, checked SMS Service # through *#5005*7672# and it is fine, restored the phone and re-checked everything above again... and nothing. :-(


Please help?

iPhone 5, iOS 6, Sprint model (A1429), GSM Network

Posted on Sep 29, 2012 6:01 AM

Reply
660 replies

Oct 15, 2012 10:24 AM in response to michael.vietnam

Michael, sorry I didn't see your post, when typing response to Roman.dor, but I think I covered all points but one.

I think it helps to people to know, they have options to return. I was the one who mentioned that option, and only after that note, applestar admitted he returned. I also didn't repeat that option myself, but red another thread with your opinion (when I think, you realized and gave up). And if you say, I am not coming here to help, I honestly told you that I come here to learn, you and others decide if I helped or not. We all have our agendas here. I personally am happy for you, that you all can afford an iphone, at the full price and not even unlocked. To throw that kind of dough, without any research, just on the word of the salesmen - you got balls of steel and boatload of money. "Apple must" is just a figment of your dream, but do not tell people keep dreaming, if they have a way out. But what the heck - may be you right. I never belittled your opinion, the way you treated mine. I am not emphatic person, like you noticed, but did I lie?

Oct 15, 2012 10:40 AM in response to fromsouth

fromsouth,


Point is that for us it is really hard or allmost impossible to return the phone back to USA to someone so that someone can return it. May be people here don't even have someone in USA to send it to.


Also as you said yourself - if I return my iPhone and get one from AT&T that don't have that SMS problem, and 2 months from now AT&T does the locking through a profile update, then I'm in the same bad situation as now. So based on what you said yourself, it's no point to try and return the iPhone, cause we in the end will get the same problems, right?


iPhones are not sold at the same price in UK, so seems like somebody here on the discussion didn't do his research. Unlocked iPhone is about 150 euros more expensive in Europe than in USA.


For me, and may be for many people on this forum dealing with the same problem, it is hard to send the iPhone to USA and also expensive. To send it from Europe to USA, assuring it won't brake on the road, I have to pay about 100$, if not more, so it's not a good option.


That's why everybody here hopes for a resolution from Apple or Sprint, or anyone else. I assure you, if we had an easy option to return the phone, we won't be asking here on the forums what's the problem.


And if the resolutions doesn't come in timely manner, unfortunatelly I won't have any other option but to search some hacking solution.

Oct 15, 2012 11:45 AM in response to roman.dor

I didn't mean that you can buy it from website, they will not sell it to you. (hence me not checking prices at UK, sorry) Unless you are in same country. I meant, they have it unlocked, and that will not change with updates. That is why "apple is not must" 😉. Everybody who takes iphone out of the country of purchase, is violating sales policy. Not that you care, but you can find that info in TOS of US store.

http://store.apple.com/us/open/salespolicies


Right at the top of the page, you will see it all addressed to US consumer (only)

and if you scroll down you will see it says "US sales only" And if you were to report your iphone as exported at US customs...😝

lol

and sorry Michael, I know you will not find that info helpful.

You guys keep picking a little mistakes in my posts, hope it makes you more comfortable that I am wrong. Hey I am not perfect. Do you want me to dissapear? Done. But I promise I ll miss you guys.😢

Once again- best of luck to you all!

Oct 15, 2012 11:52 AM in response to fromsouth

fromsouth,


We all understand your point, we bought it from USA knowing all of that - that it's only for US customers and only for the US market, that's why we also know that if we want to change it, we need to bring it back to US. You don't have to remind this to us every time, this is a very known fact.


What we all are trying to do here is to report a real problem, with multiple users and we are trying to get Apple's attention or carriers attention to the problem and hope they will solve it as it indeed seems like a software bug. And if Apple's customers (meaning us with the problem) are happy, then the company will be happy in the end too.


Apple is not the only one in the smartphone market, and every such untreated and unsolved mistake will cost more in the future, this I can guarantee.

Oct 15, 2012 11:55 AM in response to AppleStarBR

Same case here in Dubai, United Arab Emirates. Bought my iphone 5 from a local supplier, when i took out the sim initially inserted in the iphone 5, it was a Sprint sim card. Then i put a local sim, Etisalat nano sim card (Uncut), all features working perfectly except for sending SMS! I ask my supplier to replace this iphone 5 but they said they can't unless Apple will replace it first. It is really frustrating because when the supplier advertised this offer from Cobone, they said it is an unlocked phone but why can't i send SMS.


The supplier is also using this thread in his defense, saying that Apple is working to fix it when in fact there is no official statement from Apple regarding this issue. I also wanted to get a refund instead for a replacement but i guess they are just greedy enough not to give me back my money! :( wwwwhhhyyyyyyyy??!!!!!!

Oct 15, 2012 2:02 PM in response to roman.dor

Any AT&T iPhone bought without contract is unlocked, I have been using an iPhone 4S and now a 5 from AT&T contract free. Even after the reports of the Verizon and Sprint ones been shipped with the GSM part unlocked I always doubt about the use as a real unlocked phone overseas, my advise is to return the iPhone, they will give you a refund if you do it on the first month, after that get the AT&T, I assure you it will work without problems.


I got my iPhone 5 on launch date and actually wrote about it and the process to unlock it.

Oct 15, 2012 9:31 PM in response to fromsouth

thanks fromsouth at least I've learned with you that I should read the TOS of US store and contact my lawyer before buy any Apple device in an Apple store and to be sure that the Apple seller is selling me the phone in a "legal way" and not lies to me , it's interresting to know that Apple stores USA work this way .

You really answer again like the way I described previously : "...Once again, you are the guys, who paid for the phones, you are taking the risk and making desisions..." > understand, it's only your fault guys not Apple's one, next time you should read the TOS of US store before buy and never trust a seller from Apple, it's not his fault, he didn't know too ...

"...I personally am happy for you, that you all can afford an iphone, at the full price and not even unlocked. To throw that kind of dough, without any research, just on the word of the salesmen - you got balls of steel and boatload of money..." > understand, stupid rich tourist people who understand nothing and take the line 5h ready to spend 700$ for something doesn't work


Ok, me too, I promise I will stop now to answer to fromsouth 🙂 ... it doesn't make the thing move on I know but it's so boring to be given lesson in a such unfair situation !

BTW , an interresting story here http://arstechnica.com/apple/2012/06/apple-to-pay-2-million-for-misleading-aussi es-over-4g-ipad/

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iPhone 5 can't send SMS - gets an error when sending SMS

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