How can I pair my hmdx jam wireless speaker with my ipad2 on ios6

I'm having trouble pairing my hmdx wireless speakers with my ipad2 on ios6

iPad 2 Wi-Fi, iOS 6

Posted on Sep 29, 2012 3:20 PM

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73 replies

Dec 16, 2013 8:53 AM in response to Lskor

Paring Jam or Jam Plus to iPhone, etc.



I had this trouble with iPhone 5S; kinda wanted to pull my hair out. It appeared to be a little tricky. I tried most of the things described on this board, i.e., turning off the Jam and on again, etc. After looking at the electronics of signal it appears to be a simple fix.


1. The jam will only pair to one device as most of you know so, you must clear original device pairing. Take a paper clip and insert in the reset hole and hold about 5 seconds. Then, turn the jam speaker on and off twice. Make sure during this period you're not looking for it from you iPhone, iPad, etc. in bluetooth settings so, turn those off for now.


2. Next, turn on the Jam speaker and hold down for 5 seconds, i.e., power button on bottomof unit. Blue light will blink slowly.


3. Turn on bluetooth search on your device, i.e., iPhone, iPad, etc.


4. Press and hold the play/pause buttons and '+' volume at the same time until blue light begins flashing rapidly.


Your device should now show the Jam in the drop down menu.


If it does not connect in a about 5-7 seconds, tap the Jam link that appears in your window lightly.


You should be connected rather quickly. At least this process worked for me when all the others described did not. The bottom line is the blue light on the Jam needs to be blinking rapidly to pair and any previous device pairings need to be deleted from it before you ever begin.

Sep 13, 2014 6:29 PM in response to Lskor

I had a similar problem, my Jam Classic would only sync to my desktop after a few weeks.


  1. I pressed pause and play and held both for a few seconds. Until the the blue light went out
  2. then turned the Jam off then on
  3. after a few seconds I got a number key pad pop-up on my 4th Gen. Itouch .....but I entered the wrong number.
  4. repeated the above and they paired without any fuss.

Thanks to other replies I remembered the need to press pause+play.

Thanks everyone!

Jan 31, 2013 4:42 PM in response to Lskor

Hi there,


After all these years, this is my first post!


I purchased one of these cool little speakers and paired it so simply with my iPad mini. Then I tried to pair it with my MacBook Pro, seemingly to no avail... I tried it over and over and over... I was about to live with just using it with my iPad when and idea hit me--I shut off the Bluetooth in Settings on my iPad, effectively deleting it from my iPad so it was available to another device (I hadn't even thought of this before) and the retried pairing it with my MacBook and using the Use this Device from the Bluetooth dropdown menu above and VOILA!!! It finally worked!! I also did this with my iPhone 5 and it worked perfectly as well!


I now have a great little device that works with all my i devices. I hope this helps someone out...

Feb 2, 2013 3:22 AM in response to Lskor

Hi, I had the same problem but realized I had already paired my Blackberry (without issue) to HMDX Jam, but when I tried to pair it to my iPhone it didn't pair, giving the standard unhelpful answer.


I realized that the Jam can only pair with one device at one time. Try unpairing any devices to the Jam and re-try pairing with your iPhone/iPad. This worked for me, but not sure if this solves your problem. Good luck!

Apr 14, 2013 11:24 AM in response to Lskor

My daughter and I recently both bought HDMX Jam2 speakers. We loved the smaller ones and thought bigger would be better, especially because we can use two for a stereo sound. On our iPhones they are. They work great with bigger sound. But, we cannot get either of the new ones to pair with my iPad 2. I had updated my iPhone to 6.1, but not my iPad2, so I did hoping that would fix the problem. Not. I have an email into tech support at HDMXaudio.com. I'll keep you posted.

Jun 19, 2013 8:11 PM in response to Lskor

In addition to what jehna said: you don't even need to hold down the power button with the play/pause button.


All you need to do to switch devices is hold down the play/pause button while the unit is already on (can be actively paired or not) until the blue light starts rapidly flashing. At this point, search for devices on the ipad/iPhone/whatever you want to pair, and you should see it and be able to connect quickly.


Took me a bit of trial and error, but I actually figured this one out on my lonesome.

Sep 11, 2013 4:40 PM in response to Lskor

OK, when you CALL them, they tell you:

1) delete the Jam entry from the ORIGINALLY paired bluetooth list

2) turn that device OFF

3) push the Reset on the Jam speaker

4) hold down the on/off & play/rewind button on the bottom of the Jam

5) turn On the device you NOW want to pair with

...continue on, as many have posted above.


IF you examine all the combinations of the above list, it is possible that they are not ALL necessary, as one poster above suggested - but this is "Fail-Safe" - works, every time!


When I said to the the Support Tech "That is not in the Jam Manual," she said "Oh, I guess it's not."


Go figure!

Sep 30, 2013 6:40 AM in response to Lskor

I had the same problem. My new jam box plus worked great yesterday, then when I unpaired the ipad it couldn't find the speaker again. The Bluetooth light should flash fast when searching, but it would only flash slow, showing that it thought it was already paired. I found from another forum that if your ipad (or any device - it's not an apple problem) can't find the jam box you need to press and hold the pause/start button on the speaker until the Bluetooth button starts to flash fast. Then it will connect. It doesn't say that on the jam box instructions, very poor.

Dec 25, 2013 8:08 AM in response to Lskor

Nothing will work. Updated to iOS 7.0.4, and does not work on iPhone 4S and iPhone 5!!!

I did everything and I have the Jam classic, but it also does not work on my HP Windows 7. It makes it chime sound coming on but on the iPhones I have on both detects it but does not pair, on my windows it does not detect it.

I saw it will work with AUX IN cord but really???? Is that why we got it? We got it for it's Bluetooth capabilities and does not pair with any of my iPhones, iPads, computers.

Dec 26, 2013 9:21 AM in response to Lskor

Thank you for the replys. It works great with the cord, but when I get off work I will call them to see if they might be able to exchange if they can't get it to pair. It was a gift so I can't return it to the store because the receipt was not saved.

Worth the money if I bought it, but as I see.... I think they should be careful before they make another one because it seems through out google, blogs, and through friends it seems everyone has a problem pairing it.

Dec 29, 2013 2:50 PM in response to Lskor

So I purcahsed one of these units and was able to immediately pair it with my iPhone 5S, however I was having issues connecting again so I deleted the device from my paired device list on the iPhone. Now, it seems to be impossible to get it to repair with any device (iPhone, iPad, MBP). The bluetooth light just stays lit red at all times. I've tried every button combination, power cycling, etc to no avail. I cannot locate any reset hole on mine, and my version has a power switch, not button. Any advice? This is SUPER frustruating as there is no documentation whatsoever on this issue. In fact, this is about the only thread I've found that even addresses this issue. Thanks!

Jan 1, 2014 8:06 AM in response to Lskor

If you are like me, you discarded the small manual.


To pair the newer JamPlus in stereo you must first pair the two speakers to EACH OTHER!


The reset is a tiny pinhole on the bottom and it is best to reset if you have been playing with them trying to pair them to your iPad/iPhone. Turn your iPad/iPhone bluetooth to "off" to be sure you don't accidently try to pair to your device.


Then set one of the two JamPlus speakers to L and the other to R on the bottom of the speakers. Turn them both on and hold down until there are TWO lights flashing fast on each one. They will make a metal drum sound when they are paired to each other. When they do, you then turn on the bluetooth pairing on your device. When they do pair, they will show up as Jam2 NOT JamPlus. If you have paired in JamPlus...you have paired only one of the two in MONO!


It is a tricky process but when you understand that the speakers have to be paired to each other in stereo mode first, and then you proceed to pair them to your device, you will be successful in stereo.

Jan 5, 2014 9:31 PM in response to marion555

Unfortunately I only have one speaker, so pairing them to one another is impossible. I also don't have any reset hole whatsoever on the unit (unless it is covered with a label or other part). I've determined one way to SORT OF fix my problem. I had to leave the unit on until it completely ran out of batteries. Then, I charged it fully, unplugged it from power, and it was once again requesting a new BT pair. So, that's the only way that I've figured out my problem so far, hopefully someone comes up with a better solution but it at least works!

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How can I pair my hmdx jam wireless speaker with my ipad2 on ios6

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