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Level 1

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AT@T data overage after IOS 6 update.

My iphone 4s is using data and no apps are running and I have all services shut down. I have AT&T. I called the and they offered no solution but did refund $55.00 of my bill. Is anyone else having this problem on AT&T? I saw that Verizon customers got hit with data overages and Apple wrote a quick software fix but nothing for AT&T.

I check my usage rate by downloading a data monitor and in 20 minutes of my phone doing nothing it had used 70 KB's of data. This is very dtarnge because after 2 years I have never exceeded my data limit.

iPhone 4S, iOS 6

Posted on Oct 1, 2012 3:12 PM

62 replies

May 5, 2013 2:51 PM in response to Winchy

The bottom line is that if they cannot charge you if had not authorized all that traffic. In this incredibly complex system that combines digital communication, computer hardware and software, the user cannot be held responsible for hardware or software bugs that run up the bill.

Nequiza

Level 1

0 points

Jul 27, 2013 12:07 AM in response to Spearman1ca

Same issue with iPhone 4S with iOS 6.0. iPhone usage is 70% of what AT&T says. Towards the end of my previous billing cycle, AT&T texted that I have used 90% of quota (2GB), but the Sent and Received in Settings > General > Usage > Cellular Network Usage do not add up to 1.8 GB. Here is my info from 7/26: 109 MB sent, 1.2 GB received. They do not add to 1.8 GB or even 1.5 or 1.6 GB. AT&T reports 21.24 MB from 6/28, but 21+109+1,228 do not add up to 1,843 MB. Instead, they add up to 1,358 MB. What is up with this? Why did I receive the 90% when the percent of 1,358 MB/2,048 MB is only 66.31%?? This needs to be fixed.

AT@T data overage after IOS 6 update.