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iOS 6: Music playback issues?

After upgrading to ios 6 I've found an extremely annoying problem regarding music playback. iOS 6 doesn't seem to remember where you last paused a playlist, album, etc... it always starts back at the last place you originally started it.


For example:

I have an album with 12 songs. I start it on track 4, listen to a few songs on the way to work. Pull the headphone cord once I arrive and Music pauses as expected. When I return to the car for the drive back home, instead of resuming playback where I left off, it starts back at track 4 again.


Another example:

Let's say I want to listen to an artist, so I go to "All Songs" and just hit shuffle so it plays randomly. I listen to a few tracks here and there, skip a few, all is good. Just as with albums, when I stop playback and resume later it will always return back to the first song played, and play then back in the same order again.


Am I missing a setting or something? I searched the settings app may times and can't find anything even close. Does it have anything to do with me pausing the player by removing the headphone cord? Could it be some app I am using between pauses?


Never had issues with ios 5, so this is defenitely software related. iOS 5 used to remember where I last played music over days -- even if I were to watch videos on the iPhone or listen to Pandora between music playback.

iPhone 4S, iOS 6

Posted on Oct 2, 2012 5:02 AM

Reply
238 replies

Feb 6, 2013 2:47 PM in response to benjamin d

I don't use shuffle, but starting with 6.0, before 6.1, if the music app got removed from active memory (either due to low battery while inactive, or simply due to switching between enough other apps that got memory re-allocated to them) it would jump back to the last "checkpoint" it had saved, which is usually the last song you explicitly selected from a playlist as opposed to songs you skipped over or had listened to.

With 6.1, the music app now seems to remember exactly where it left off, even the position within the song, even if other apps were used or the battery ran low.

So hopefully this solves most of the problems people were seeing. I know there were some other issues that were raised during this thread, but I hadn't experienced them so I can't tell if they were ever addressed.


Very annoying that Apple never acknowledged the issue or mentioned it in the release notes as being addressed. Maybe they were never officially aware that somebody broke something in the code and it was quietly fixed.

Feb 7, 2013 10:45 AM in response to pmiranda

Another post to confirm that this issue is far from fixed with an upgrade to iOS 6.1 -- at least for me with my iPhone 4S.


While Music.app may remember the last song played when playing songs without suffle enabled (for some), it will not remember the last song played if you've set Music.app to shuffle your library or playlist. Same annoying issue that has been around since upgrading to iOS 6. As others have reported, this issue did not exist under iOS 5.x.


I've also left feedback with Apple and urge others to do the same. They do not read these Discussion pages: http://www.apple.com/feedback/iphone.html

Feb 7, 2013 12:12 PM in response to phraxion

I can confirm that this is no closer to being fix ed on iOS 6.1. I also found my music app unable to be opened earlier this week; it would load the framework o the app (blank screen with progress bar and play/ff/rw buttons) and freeze there for maybe 30 seconds, then crash. It resolved, but it was doing it all day.


They really need to figure out the shuffle issue though...

Feb 7, 2013 6:42 PM in response to TheHYPO35

So far Barry.Houghton's suggestion to disable music sync from iTunes, then re-enable it and sync again has fixed this so far on iOS 6.1 on 4S. Now this is only the first day, but each time I went back to the music app it remembered my position regardless of how many apps or the battery level. Until I disabled/re-enabled the music sync I was experincing the "can't remember your place in the playlist" issue.

Feb 8, 2013 5:18 PM in response to pmiranda

All,

It would seem that mine is conditionally working. over the last week or so, I have had success but the beginning of this week it started failing when I didn't have the music app actually loaded into memory. My testing so far has been:

  1. Just start playing music (App not loading into memory), next day music skips back.
  2. Load app into memory, play music, at end of day delete from memory, next day repeat and all is well.
  3. Load app into memory, play music, at end of day leave app in memory, switch phone off, next day switch phone on, app still in memory, playback is ok

Option 3 I have only been running with for a couple of days and so far still ok, this is a slight improvement to pre 6.1 where I would only have success with option 2.

I believe they have partially fixed this, overlooking the fact that the app doesn't load to memory if you just connect headphones and press play.

When I installed 6.1 there was definitely a change made to the Music App as when I launched the app for the first time after the install, it had switched back to my list of playlists and not to the playlist it was on when I did the install.

I notice some people aren't using the shuffle option, all of my testing and gripes have been using shuffle. Perhaps starting next week I will test without shuffle and see how it goes.

When this is all over I shall be considering sending Apple an invoice for the time I have spent testing their screwup, I reckon I have built up enough to buy a brand new Samsung!!!

Feb 15, 2013 8:39 PM in response to phraxion

I've been running into this too. I first noticed this problem a long time ago, I think even before IOS 6 came out. I've even had my iPod replaced (different issue) and the replacement one does it too. I've been in communication with Apple and they are submitting the issue but I've been told that it's something about the alga something or other. I have no clue what that is.


I'm very disappointed that so many of us are running into this and yet Apple can't do anything about it? A nano or shuffle is capable of resuming, yet a highly intelligent iPod touch or iPhone isn't? Something doesn't add up here.


In my case, I find that when it resumes back at the original track, it doesn't play the songs in the same shuffled order, it plays the same songs but in a different order.

Feb 17, 2013 7:32 PM in response to phraxion

I'm super glad I'm not alone in this. It's been getting seriously frustrating. My older model iPod is at least starting off where I left it, which works for when I'm at the gym but I use my iPhone 4S primarily while at work. I have one master playlist that I listen to everday and it's annoying starting at the same place again and then having to reshuffle to get some varierty. If I leave my desk to speak with a co-worker or have a meeting its reverted again when I get back. It's especially annoying when I don't notice at first until a recognizable song comes on and suddenly I realize. I just downloaded a new update an hour ago so I'm going to test it to see if it's fixed but I get the feeling it isn't. 😟

Feb 18, 2013 3:13 PM in response to phraxion

Well, it would seem that my initial statement relating to 6.1 was incorrect, this issue is still not resolved! It did seem to be ok for about a week, but then reverted back to the same **** problem.

The only workaround that is still consistently working is making sure the music app is loaded into memory, play music, then when finished close the app in memory. Next time load the app and then play music and plays from the last track played.

The key is ensuring the app has been loaded and is appearing in the list of open apps.

I would be interested to know how many of you are using this workaround and if it is working for you or not or if it is just working for me.

Going to go and leave some uncomplementary feedback now.😠

Feb 22, 2013 5:41 AM in response to Barry.Houghton

Barry,

What currently seems to work for me is to pause music from the music app instead of from the lock screen or by pulling the wire from the earphone jack. So on my morning drive once I stop, I just unlock the phone, pull up the music app and hit the pause button there. Then, no matter what I do throughout the day when I come back to resume play it seems to pick up right where it left off.


If I pause it from the lock screen or from anywhere outside the music app it doesn't seems to remember its place once the music app is dropped from active memory.


So far I'm happy with this, although its a stupid workaround

Feb 23, 2013 5:33 AM in response to phraxion

I am in total despair. I updated to 6.1.2 and now my phone won't connect to wifi!!!!!

I did the update even though the update related to Exchange and battery drain, I figure Apple don't want to publicise they have screwed up the music app. So far my music hasn't skipped back since the update, but it is early days to say 6.1.2 fixes it, but now no wifi. That is worse than skipping music.

Since Jobs passed away it seems that apple have become some sort of two bit operation not the multi billion organisation that it once was, poor man must be freaking out in his grave seeing what they are doing to his beloved company. May he haunt the bloody **** out of them till they get it right. Current company should rebrand to aple or applle and sell their items from dodgy traders or eBay.

I have a Z10 coming next week for work, if it proves better I may just use that as my primary phone.

Barry

Feb 28, 2013 11:23 AM in response to phraxion

I never upgraded to iOS 6 because I didn't have the free space for it and later on was glad I didn't because of all the negative feedback. When I got prompted for iOS 6.1 I thought Apple would have fixed most things that were wrong with iOS 6 so I decided I would eventually upgrade. Ever since I did, I've had this music playback problem and it's driving me nuts. I have a playlist of 1100 songs that I play on shuffle in my car through Bluetooth and the only time I've been able to dodge the problem was when I paused the music on my phone instead of just letting it stop by itself by turning off my car. I shouldn't have to keep reminding myself to pause it with my phone....

Anyway, I just sent feedback to Apple... I sure hope they fix this soon!

Feb 28, 2013 5:17 PM in response to CHiKouNe

Hi everyone.

Well, my Music App behaved for a week, Since the update to 6.1.2, I had my music app open and left it open even when I turned the phone off, before the phone switched off each night I checked the track number and low and behold the same track started the next day. Then last night I opened the App from memory and right before my eyes it jumped from the track playing when I got home to playlist page!! Subsequently there was no 'Now Playing' button so there was no option but to start from track 1 of my playlist.

So it's back to opening and closing the app when I listen to music as for me that has been the most successful workaround.

For any of you having the WiFi issue, I have discovered that 6.1.2 broke the DHCP Client on the phone, I have had to put a static IP on my phone for the WiFi, thankfully that has stayed registered on the phone, but I guess it's fairly straight forward to add an IP as and when I need Internet (if it started to fail)

What I find strange about all these issues, having spoken to various other iPhone users (sorry to those having the problem with iPods, but I don't know anyone that uses one), the problems seem to be random, the WiFi issue apparently has been there since iOS 5 along with battery issues caused by Exchange, yet I didn't get hit by WiFi until 6.1.2, the Music App is working for some but not all (I know 2 people on latest version that have never had the problem), to my knowledge I am the only one that has the volume issue and the music app not loading into memory by press play on my BT device (at least the only one contributing to this discussion).

I may reset my phone back to factory this weekend to see if that resolves any problems, but it may be a little bit easier to understand why Apple seem to be struggling to fix the issues with it being so random.

Don't get me wrong, I am not defending their actions or lack of, but I do understand the difficulties of diagnosing and fixing random issues.

Still I have workarounds, not ideal but will keep checking and maybe by iOS 10 or iPhone8 they might have everything working.

iOS 6: Music playback issues?

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