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Archive Utility freezes when trying to unzip a zip file

This happens every time I try to unzip a zip file. I'll doubleclick the file and the Archive Utility opens and says it is expanding, but the progress bar just keeps moving those stripes and nothing happens. I have to force quit Archive Utility. This happens EVERY time and I have stuff I need to unzip. Any ideas?

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Oct 2, 2012 11:05 AM

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41 replies

Feb 25, 2013 7:13 PM in response to DrBenru

Open Activity Monitor in the Applications/Utilities folder. Search for appleeventsd select the process and press the big red Quit button, when it asks you select force quit. That's it. Try to open the zip file again.


Worked for me. Haven't verified if it prevents the issue from returning, but it did alleviate the issue at the time.

Mar 1, 2013 3:08 PM in response to TranquilTom

Tried BOTH repair disk perms AND delete pref file .. didnt work.


Putting my seasoned (read: old) developer hat on for a moment, the unarchiver shouldnt hang even IF permissions are wrong or the plist is broken. THis bug has been around since before Lion, Apple have shipped TWO major releases and several minor releases WITHOUT fixing this bug. I seem to recall another large software company that stopped fixing bugs in it's OS too ... wonder what happened to them?

Mar 18, 2014 6:56 PM in response to MikeTheVike

Open a new Terminal window and type the following command:


sudo killall appleeventsd


- and voila! The "Utility" in "Archive Utility" has been returned. I myself am not versed in Unix/OSX command line operations - I found this solution on another site, so I'm not exactly sure how it works. However, it's been a success every time I've used it, and has proven helpful for other applications as well.

Occasionally, for example, I'll be listening to music, gaming, or watching a movie using headphones and all sound issuing from my MBP will cut out (it's an issue with Google Chrome in particular). I tried killing that same process (appleeventsd). Instant fix, no restart, or even wait time, necessary.

Hopefully this solved your problem! Although I would be interested in knowing just what the fix is/does.

Archive Utility freezes when trying to unzip a zip file

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