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iPhone 5 headphone volume too low

Has anyone else noticed that the headphone volume output with the iPhone 5 is considerably lower than with previous models?

I've checked the volume limiter and all the usual stuff, but I cannot find a way to make this "normal" again. Even on its loudest setting, it's sometimes not loud enough, especially for spoken word content.


Any ideas on why this is/can it be fixed?

iPhone 5, iOS 6

Posted on Oct 2, 2012 11:05 PM

Reply
217 replies

Nov 23, 2012 10:31 PM in response to Mo_Jiwa

The maximum volume I can get on my new iPhone 5 is waaaaay too low and thin with or without a headphone. I spoke to both ATT and Apple support today. Apple support, while very nice and polite, as usual treated my issue as though it was the first time any customer had raised the issue. Their suggestions were, as usual tto go drastic and do a complete restore to be sure the software was installed correctly. I do have the latest version. They said if that did not fix the volume issues that it must be a hardware issue and to have the phone replaced at an Apple store. Now I see all over the web that many others worldwide are experiencing low speaker volume and low headphone volume. Also, in my case, many people I speak to on the phone using either the headphone mic or the phone only say they can not hear me well at all. I am going to make an appointment at the Apple store to have them test the volume. I will insist on a totally new phone and not accept the "reconditioned" phones they usually supply. My guess is that this is a HUGE known issue with a potentially enormous economic impact so I am sure employees are instructed to say nothing until we customers unite to insist on the proper hardware or software update...better than the silly bumper they offered for iPhone 4...

I will update you with what the Apple Store results are.

Dec 4, 2012 8:44 AM in response to Mo_Jiwa

I have the same issue with the iphone5 which I picked up yesterday. The sound is way too low to use and is reedy - it sounds like a call from an ancient telephone box. I am having to use the speaker to hear calls. Being able to hear a caller is about the most basic techical functional requirement for a phone right?! I shall take my phone back when I have time and exchange as it is not fit for purpose - no wonder they are keeping stumm about this problem with iphone 5!

Dec 4, 2012 9:12 AM in response to Mo_Jiwa

Hi guys,

I write in order to give some information maybe useful. I guess many of you have the iphone volume lower then Iphone 4S volume cos IT IS lower. You can even check it even on wikipedia: http://en.wikipedia.org/wiki/IPhone_5 (look in the "deisgn" paragraph).


I realised this 12% less can result in 2 step less in the volume bar, for instance I used to keep my iphone4 bar at 1 step less then the middle and now I have to keep my Iphone5 at 1 step more then the middle. When I purchased my Iphone5 (in Italy too) I thought it may have a volume issue, comparing it with the 4. Then I checked on internet to realise what I wrote above: the 5 is simply thinner, lighet .. and LOWER then its predecessor.


Last thing: some app like Viber, Tango, for Phone or similars may put the music volume lower, or at least it happened on my Iphone 4. What you have to do in this case is simply to double click on the cetral button (home) of your iphone and close the above mentioned app. The volume should return higher.


Should any of you have another kind of issue, your device is probably to be replaced.


Hope I gave some help

Dec 4, 2012 10:41 AM in response to Ryu81

Hi Ryu.


Today i have call apple store online for this problem and they don',t want to chang the iphone with new one but only with a regenerated and so i asked for a mony back.


For example i buy also a ipad Mini and the sound is like an iphone 4 .. why? it's olso more close than an iphone 5..


I like hear music with a higt volume and for me is more important than a retina display.


i will try to buy another one but i'm not sure.. 😟


Whay you buy an iphone in italy?.


thank's

Sorry for my english i must do an English course

iPhone 5 headphone volume too low

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