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iPhone 5 headphone volume too low

Has anyone else noticed that the headphone volume output with the iPhone 5 is considerably lower than with previous models?

I've checked the volume limiter and all the usual stuff, but I cannot find a way to make this "normal" again. Even on its loudest setting, it's sometimes not loud enough, especially for spoken word content.


Any ideas on why this is/can it be fixed?

iPhone 5, iOS 6

Posted on Oct 2, 2012 11:05 PM

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217 replies

Dec 13, 2012 8:42 PM in response to Mo_Jiwa

Hello


I waited for a month here in India to get my iphone5 delivered. The volume output and quality on any of the headphones I have tried is just to low and inferior. This is really disappointing and would like to see Apple do something on the same fast. Half the beauty of the phone was to be able to carry your music and other audios like ebooks etc with you. This volume output issue is a real big disappointment and has taken away all the charm on owning an iphone5. Would somebody from apple really respond to this. I have tried Bose and the original apple headphones which came along with the phone. On max levels the volume is just eough to hear and not enough to enjoy what you are hearing. Apple people............ help us all

Dec 13, 2012 10:34 PM in response to Mo_Jiwa

Same thing here: iPhone 5, bought directly from Apple in Spain. Using Apple's earpods, volume is considerably lower than 3GS with Apple earphones. Never used other headphones other than those provided by Apple.

EU limitation turns volume so low, audio is inaudible in normal noisy situations (like a bus or subway).

In my 3GS I listened to music with a self-adjusted sound limitation, but iPhone 5 is even lower than that.


I like the quality of the sound, though. With the Earpods, sound is "rounder", with more bass (they "scream" less than previous earphones, that had way to many highs). So, with more bass added, I expected a slightly lower volume, but there's still a volume loss, as It gets soundless when you reach around 25% volume level (and that should come only at 0% volume).

Very weird. I expect a firmware update can fix this.

Dec 19, 2012 5:09 PM in response to Mo_Jiwa

I too am having the "low volume" issue on my iPhone 5. However, it seems this is NOT hardware related. I can say that with certainty (in my case) becuase I took my phone back to the store for a replacement. I was given a new phone, and then after I restored all my data to the new phone it did the same exact thing - the volume throught he headphones is barely audible. At that point, I asked the tech to test out my old phone - which had just been wiped clean to see if the problem persisted. It turns out that my old phone no longer had the low volume problem. His conclusion was that there is a corrupted file on phone. So the only way to fix it is to completely start from scratch and re-install all my apps, manually configure my email accounts, etc. So, no way am I doing that. Plus, I'm not so sure that it's this problem isn't being caused by something else like an app which is throwing the whole thing off. I was hoping that today's firmware update would fix it, but it didn't. Anyway, it seems clear that this is a software issue so PLEASE FIX THIS ASAP 🙂 Cheers.

Dec 20, 2012 4:50 AM in response to Max056

While some of us have this problem with Apple supplied headphones, the OP had volume problems with other brands of headphones, which were solved when he used the EarPods (https://discussions.apple.com/thread/4388969?answerId=20023750022#20023750022)

That's why he marked the problems as solved. But that's not my case (and many others'), since I've only used the EarPods. That's why I've opened my own thread, because it looks like this problem is different than my problem.

Dec 21, 2012 2:37 PM in response to Dmian

I've just got an iPhone 5 64gb and put about 6gb worth of music onto it (320k) and upon putting the same in-ear headphones that I've previously used with my iPhone 4 and Nokia n96 I notice it's quite quiet so I turn it up to the max and that it's still really quiet, about 75% of what the max iPhone 4 volume was.


Seems I'm getting the same problem as people here are experiencing and I'm very disappointed to see nothing has been done to sort this as its far far to quiet for me as I like it loud and I'm starting to wonder if I made a mistake even getting the phone.


I have checked the EQ and EU settings and they're both off. If this doesn't get fixed, what's the likelyhood of a refund?


Anyone get anywhere with this problem?


Thanks

Dec 26, 2012 8:19 PM in response to Mo_Jiwa

I had the same problem with iphone 5 volume too low with various headphones and car aux connections. I made an appointment with Apple store and went over for help today. Actually they fixed the issue! What happened is that they backed up all my info with iCloud and JUST restored the software for my iphone 5 as it was a brand new one. Before the software was restored, the help in Apple store claimed my iphone's software definitely had issues as she noticed the speed was kind of slow. So now, both my headphone and car aux work fine. Hope this reply could help someone has the same problem.

Jan 1, 2013 3:28 AM in response to Lightheshadow

This didn't "fix" the problem for me. I mean, the headphones worked for a while when I first reset my iphone to its default settings, but once I restored my data from the backup, the problem was still there. Having to reset my iphone to factory defaults and then "manually" re-configue all of my settings, email, icalendars, apps, content, etc., is not a practical solution.

iPhone 5 headphone volume too low

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